HVAC reviews in Lancaster, Ohio

Very impressed with this company. We had a ductwork issue and out of the 3 companies I contacted, Mike at Accurate was the only person who called me back. He told me that they don't usually handle my type of issue but that he would discuss it with his crew and call me back. They quoted me a very reasonable price and scheduled the work. Chris and his co worker were professional and polite and we were left with a quality job that was done right and we are very pleased with this company. We will definitely contact Accurate again when we need more work done.

I have utilized this company for many years. They have installed a generator, done HVAC work and also installed a tankless water heater in addition to some commercial work they have done for me. I have always been happy with their work.

However, I feel they have now failed me as a customer. I had contacted them for some plumbing work which also included a pipe leaking from the tank they installed. I scheduled an appointment for noon last Friday. At 3:15 p.m., they finally reached out to me to say they were not going to make it.

I’ve tried to reschedule today (Monday), however they are not able to prioritize my scheduling and I was going to have to wait until next week for a possible appointment that would work.

I have decided to find another company to work with moving forward.

The tech performed annual service on both hvac systems. He was prompt, efficient and thorough. We have used Accurate for all our hvac needs.

Could not be more impressed with the quality of service and professionalism of the technicians and staff. Fantastic and consistent communication, great financing options, good value; I highly recommend!

Brayden arrived on time and was a great technician and explained what repairs were needed

Always excellent service! Your fairly new technician, Brayden, did a great job. My furnace needed a new part to operate the blower. Brayden showed me the original one (2000 era) which was rusted and had prongs missing. So glad he found this and put in a new part the same day.

Price was competitive and the installation went smoothly. Removal of the old HVAC and insulation of the new was completed in one day as promised. Clean up was first rate.

These folks are great! Had a new HVAC system installed and was very pleased. They had the most competitive pricing and the customer service was great. I would definitely recommend them and will be using them again in the future.

Technician was very prompt, friendly, and respectful, and knowledgeable. He was also able to arrange maintenance on my outside generator which was inadvertently left off his schedule. Highly recommend!!

Easy to schedule, great communication on scheduled day. Technician was knowledgeable, pleasant and thorough.

Very satisfied with the service I got fixing my furnace will recommend them to everyone 👍.

Raymond Woodgeard is amazing!!! He has always serviced our AC and furnace. Straight shooter, very knowledgeable and treats his customers with respect. Highly recommended. Accurate is fortunate to have Raymond on their team.

He called before showing up and was a very nice guy he checked out the furnace and seen what are problem was and fixed it so now we our enjoying the heat thank you so much

The technician called ahead and arrived earlier than scheduled. He was friendly and well qualified to work on my Water Furnace Geothermal installation

I appreciate the thoroughness that Raymond provides. His customer service skills are second to none - he doesn’t take short cuts and truly has the customer’s best interests in mind. I am an Accurate fan for life! Thank you to Raymond for always having a great attitude and constantly going above and beyond in the name of customer service!

Service man Ray, was courteous and helpful. Recommend this company! five stars!

Hunter was great! He did a tuneup on my AC and got me all ready for summer!

The the technician arrived in a timely manner and diagnosed the issue. It was discovered that my heat pump needed replaced. A new heat pump was installed within a few hours.

We needed a new heat pump and propane furnace. I called to set up an estimate and Mike came out the next afternoon to meet with us. He checked everything out and questioned us about any issues we had had in the past. He was very good at explaining everything and even had some suggestions for things my husband could do to correct some issues with the ducts and vents on his own, to save us some money. I received an estimate the next day which was great, since we were in the middle of a heat wave. They were able to get us scheduled promptly for our install. The technicians communicated well about when they would arrive and they were on time for the install. They did a great job and cleaned up after themselves. We are very happy with our new heat pump and furnace. We will definitely use Accurate again in the future. I also like that they are a big supporter of 4-H and they support 4-Hers by bidding on and purchasing livestock at the local fairs each year.

Helped resolve problems we have had with hvac with length of runs in system.Installed new furnace in geothermal system due to age of unit. Technicians were able and courteous. Would recommend this contractor,

Ray and Cole were great, Ray was very knowledgeable and I appreciate his honesty and information.