Reviews of local pros in Lancaster, Ohio

We were recommended by a gutter company. I love how we get a text with a picture of the technician coming and that they are on the way. Very helpful for females at home alone and accountability. They were courteous, listened, assessed and then made a 3 tier solution plan. We went with the basic option, and if they couldn't get the pipe cleared out, there was no charge. That was the case, and no charge.

Joe's scheduled my repair for the day after I called. John Conway came to replace my kitchen faucet & garbage disposal. He was exactly on time and very professional & knowledgeable with his work. He was fair with his pricing and cleaned up afterword. I am very pleased with my experience and will be calling again.

Very fast and professional service! Joe's installed a gas tankless hot water heater and very happy with the install!!Joe's showed up with a crew and in no time the heater was installed.

All employees that I have met have all been very kind, professional, and lots of knowledge in their field!! Will definitely be using Joe's again in the future!!

Jimmy was so helpful and professional with our problem. He came the same day we called and that meant a lot because our kitchen and bathroom were both clogged. He got right to work and resolved it at 100% satisfaction from us. He was really professional and friendly and we felt very comfortable having him in our home. I would recommend Joe's Draining for anyone. I will definitely call them again if needed.

Had a clogged basement drain and called Joe's Drain Cleaning. Jimmy was here very quickly and was able to easily determine what the causing factor was. He quickly got to work and in no time at all I was back in business! He even took the time to explain what caused it and how to prevent it in the future. Everyone I spoke to from Catherine the receptionist, to Jimmy the tech, and Peter about paying my bill were all incredibly polite and respectful. I will absolutely be using Joe's Drain Cleaning in the future and highly recommend them to anyone needing plumbing or drain cleaning services.

Excellent service and quick to respond. Michael was very friendly and explained to me exactly what the problem was and what he was going to do to fix it. He also offered solutions to keep the roots out of my sewer drainage pipe. Highly recommended. They are a small family run business that clearly takes pride in their work. They also offer a military discount, which is an incredibly nice bonus.

After doing laundry, I found that my sewer line had backed up. John came out to assess my situation and offered me options that detailed their services. Shortly after I chose the services that I wanted, Michael and his helper arrived. The two of them took care of my problem by cleaning my sewer line all the way to the city tie-in. I appreciated that both John & Michael explained to me exactly what they were going to do and why. Also, they took care to do a good job of clean up once they were finished. If you have a drain issue, these are the folks you should contact.

Highly recommended! Great group of guy's! Michael and Christian, were very professional and respectful! I called for appointment and had service guys here within a couple of hours. Had another issue two weeks later, and both Michael and the owner Joe came back out within a half-hour too fixed the issues. First time using them and no problems. We will use them going forward and will let our family and friends know these are the guys, they need too use for any plumbing issues. Their rates were also really good and fair for there services, they provided. Thank you again for taking such good care of us, we really appreciate it!!! Job well done! 😀😀😀

I had them come out to price a warranty job on a hot water tank and it was like 3-6 thousand just for labor the guy says because the tank was free for warranty please do some research before you have these people do anything I called around even roto rooter was cheaper I’m sorry but definitely laugh in the guys face about this crazy price for sure I mean I just had a 24f main waterline done for a lil cheaper then this price but was nice people to talk to so all in all you will definitely over pay using this company for sure So please beware if they can get you into the crazy deals they make up they will for sure 🤣 hope everyone has a great year and good luck with all your home needs ..

Yes They absolutely were fast, clean, and personable!
Promptly Came out for a new issue and took care to resolve it properly.
Amazing service! Great Warranty ! The peace of mind of having professional good people doing it right is totally worth the slightly higher rates than competitors. Don’t take my words lightly, I am a true cheapskate! Paying more for a service is a big deal to me…. These Guys are worth every cent!

I am amazed at how professional this company is. Good communication skills of the employees. They answer the phone! They are polite and they listen. They presented options. Michael, the technician, was very professional, a good listener, intent on solving the problem, gave honest appraisals, gave options to resolve the issue, etc. I had drain flies which have been tormenting me for quite some time. Michael wore shoe coverings in my house at all times. He was clean and his equipment was clean. He covered the bathroom floors, cleaned up, and left no mess. He worked efficiently and quickly and made sure to do things right. Most of all he actually listened to me and really tried to help. Before the appointment, I got a text message with his name and stating when he was coming with updates. I didn’t think companies like this still existed! I see no reason to ever call any other plumbing company should I need service in the future. I wish all companies that provide services would treat their customers the way this one does! It is a family owned business and the owner should be very proud of their work.

My husband and I had serious plumbing issues in our new home in Lancaster and this team was amazing! We called early in the morning and within 30 minutes they were here; everything was fixed and cleaned by 1:00 pm or so and they made sure to clean the space they were working at as well. I can’t recommend them enough! AMAZING service!

Update the owner contacted me and wanted to make things right. That he did this morning. I appreciate what he did and was happy with the results. Thank you for caring about your customers in making things right

Young kid had to keep calling his boss. Showed lack of respect for when i asked him to clean out from not only sink but basement. Dindnt clean up after himself.

They did excellent work. I can't thank them enough. Thank you Doug and Eric. I would highly recommend Pipeworks.

Supper professional, Great knowledge , honest opinion, great response time , Abouslty amazing team thank you

I called on a Monday and had my new kitchen sink, faucet, and garbage disposal installed the next day! Thank you Mike Conant for a job well done.

My husband and I are more than happy with the excellent service provided to us by Pipeworks. They responded quickly and were very professional in handling our hot water leak.
Mike went above and beyond in getting our leak fixed and getting us back hot water.
We will only be calling them
for future (i hope there's not any!) Issues.
I highly recommend Pipeworks for any plumbing issues.

This is a top notch organization. Friendly customer service, reasonable estimate, professional work done on our sink that was completely clogged from old galvanized plumbing.
I highly recommend this company if you have any plumbing issues.

We’ve come to rely on Pipeworks for our plumbing needs. Communication is always timely, the staff and employees are wonderful to deal with, and the quality of the work is first-rate.

Eric and Mike were great and informative! They made sure I was aware of possible costs up front depending upon the problem.
Cleared the clog in less than an hour.

Service was great. They were here quickly and were efficient while they worked.