Reviews of local pros in Lancaster, Ohio
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We called two other companies with no response back. Went online and saw the many positive reviews for Joe’s Drain Cleaning, you answered when we first called and gave us a two hour time frame for someone to arrive. Your associate arrived in less than two hours, was very friendly and professional. After having to leave to pick up new piping he had our clog cleared in less than three hours. Couldn’t be happier! We would highly recommend your business and will use your services again if need be. Thank you so much!
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Their service was absolutely incredible! My kitchen sink has been clogged for weeks. They were the third plumber that I contacted and they were by far the best. They had a technician out within an hour of me calling and had the problem solved in a timely manner.
The other plumbers I called were unable to fix the problem and quoted me astronomical prices for a potential fix, but these guys knew exactly what to do and charged a fair price. -
Joe's Drain Cleaning was very quick to respond to me message and had a plumber on site as quickly as possible. They evaluated the job, let me know my options and kept me informed throughout the process as issues arose. I was very impressed with thier professionalism, efficiency and quality of work. I would highly recommend working with then for you plumbing needs / issues.
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Joe's Drain Cleaning service was efficient, professional and extremely customer focused. We had Jimmy who was great to work with. He came in and solved our plumbing issues immediately. Communication was great and I will be using them in the future for all plumbing needs.
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Very happy with the installation of a new water heater. Arrived as scheduled. Was very up-front about our options. Got right to work and did a very nice job with the installation and clean-up. Would definitely recommend!
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Within an hour of calling, a technician arrived at our house. The technician, Mike, was extremely helpful in explaining all of our treatment options. He did a thorough inspection and cleaning of our drain system. Upon completion of the work, Mike reviewed with me everything that he had done. I was very pleased with the service we received. I highly recommend calling Joe's Drain Cleaning for your plumbing needs.
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Was there from American standard fir warranty work just in case it was our fault. you guys had to snake the drains did a awesome job John was very knowledgeable and made sure the customer knew and understood everything that was going on and everything that needed done. I would highly recommend you guys to anyone that needs drains cleaned. Was very courteous and professional. Outstanding job John keep it up.
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I appreciate the quick and professional service by this fine company. Joe the Owner and the plumbing staff Technicians were all A-1.
Joe himself gave me a call back to gain more understanding of my plumbing issue. After I had initially called their company to inquire about their serivices. I scheduled a service call.
He sent out John a very knowledgeable plumbing Technician who was a real professional. He quickly had my plumbing issue diagnosed. He provided the best options available for the repair. And completed the job in a very professional and timely manner.
I couldn’t me more pleased. It’s nice to do business with such a great company these days. Keep up the great work. -
Jimmy was on time, and kept me informed as to what was going on. He did the repairs professionally, fast, and left our plumbing in great working order. He was a pleasure to deal with. Polite, and so pleasant to talk to! I will recommend this company to anyone who needs plumbing services.
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We had a sink that would drain at a snails pace. I called and they got us on the books quickly, came when they said and our service technician was professional, respectful and went over all pricing options with us. Would definitely recommend and use again!
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Jimmy was fantastic! He helped us clear our drain out and was very knowledgeable! Everyone was so kind from the lady at the office who answered the phone to the guys that came out to help! would recommend!
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I have used Joe's several times and they have done a great job each time. In both situations they were able to respond the same day I called. Joe, Jimmy and the rest of the staff are a friendly, knowledgeable, and professional group.
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Joe’s drain cleaning did a great job at repairing our water heater. They are very kind and easy to talk to. I would recommend them to someone needing plumbing work done.
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HIGHLY recommend Joe’s Drain Cleaning! Incredibly prompt response to our call. Michael was respectful of my sister’s home and her health needs. Friendly and clear in his explanation of the situation. Remedied quickly and efficiently. Definitely 5 STAR service!
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Awesome experience! Emailed to have sump pump drainage line on the outside repaired as it was not connected and throwing water onto the foundation. Joe's Drain Cleaning reached out to me via phone within 10 minutes, and had a tech scheduled to visit the same day with a 1 hour window.
I received a text when the tech was on the way. Jacob arrived shortly after, and assessed the issue. He quoted multiple options at different price points on the spot, and explained each one thoroughly. From there it was as simple as pick and sign.
Once I signed off on the option I wanted, Jacob explained he would need to pick up some supplies but would be back to start on this right away. Around 30 minutes later the work was completed. Turned the sump pump back on, threw some water in it, and verified water was going where it should be. He went over the work he did, and collected payment.
Very hassle free, everyone I spoke with was very professional. I will definitely continue to use Joe's Drain Cleaning in the future! -
Jimmy was on time and was helpful and polite. He told me up front what the cost would be and did the job in a timely mattter.
I'm happy with the job that was done.
Catherine answered the phone when I called in.
Very pleasant and polite. -
I called Joe's Drain Cleaning today due to a backed up septic issue in our basement. I cannot say enough about how fantastic this company was. Joe came out to the house within 30 mins. of my call and gave several options to fix the problem. Once a decision was made, his crew showed up and began to clean out the line. They showed us the process the entire way and solved our problem quickly. I will be using this company again and would highly recommend this company to anyone! Thanks!
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Michael spent the better part of a day helping us with some drainage issues we were experiencing on the side of our house. He was kind, professional, thorough, and exceptionally patient (especially when jumping through hoops with us when dealing with our home warranty company). He identified and beautifully fixed the sources of our problems, always ensuring we weren’t spending any more than we needed to. He also took things a step further by identifying some potential issues to look out for in the years to come. He was a joy to work with - we will call Joe’s without hesitation for any drain cleaning needs going forward!
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I had a great experience with Joe's Drain Cleaning. I was told who my service tech would be, his vehicle, and time of arrival. John was professional, helpful in explaining exactly what he was doing, and everything was spotless when he left. I would highly recommend this company and will definitely call on them in the future.
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I couldn’t have asked for any better service. He came within a few hours and cut through roots that was clogging sump pump drain. He took his time and explained that we had several choices on how best to proceed. He gave prices For each fix and had our work done within two hours start to finish. I feel he was extremely trustworthy and honest. He excelled in his job and highly recommend John!
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Overall great experience! They were out the same day I called after I tried to play plumber and failed. Jimmy was super awesome! He was very respectful and kind. He answered all of my questions and was patient. The work was explained thoroughly and completed quickly and completely. I would absolutely utilize this company again!