Reviews of local pros in Mentor, Ohio

Nick T (and partner) came today to replace the blower motor on my furnace. They were quick and went above and beyond!

Very professional and detailed oriented. Very quiet running. Big difference compared to what we had.

It's hard to trust companies anymore, But my furnace went out and Tri-Den came out within 2 days and fixed it, Then I thought I the worst and was going to spend a couple of thousands, many parts were replaced for less than a third of that. Thank You Nick and Shawn. I will use in the future.

Josh did a great job. He is a wonderful young man who is competent and has excellent communication skills. He is an asset to your company.

The guys were here at 9am and were done in an hour to install hot water tank. Very professional, friendly and hard working. Very pleased with the entire process and pricing!

Excellent work by your techs. I will highly recommend your service to anyone needing HVAC upgrades or repairs. TY and very much appreciated!

Had an a/c unit installed 15 months ago. Very fair price and great communication as well as service from the crew. Had tri-den in today to clean and service my furnace. Another great experience. Just great people to deal with.

Josh came within the timeframe I had been told. He was very polite and knowledgeable. I will recommend Tri-Den should a friend need furnace or AC maintenance.

This old guy is now running cleaner, healthier and more efficient.
Thanks Tri-Den!!!

Tri Den has taken care of our HVAC since we moved in 9 yrs ago. They’re available whenever you need them, they know what they’re doing, and their prices are reasonable. The best part is the guys - Nick, Frank, and Josh - are just great people.

Josh was great! Very friendly and professional. Cleaned and checked our furnace but when he went to service the attached (old) humidifier it had seen better days. He gave us options and we chose what we both felt was the right choice. Will use them again.

Honest and affordable. Definitely the way to go vs. the big guys.

Installed my HVAC 10 years ago. Competitive prices and great service. Recently recommended them for my in-laws.

Rich came out to see what the problem was with our furnace. We were very impressed with his knowledge, professionalism and help. Knew right away what the problem was and got it corrected. Steve's Air Cond. & Htg. is also very affordable. Rich is a real asset to this business. Thank you, God bless

Steve and his employees are honest and straightforward, but are also not going to rip you off. They'll do everything they can to solve the problem without trying to sell you something. They're definitely going to be my go-to company for any furnace or A/C issues. Great job!

I have used these guys 3 different times over the past 6 years... We have an old classic 20 year old Furnace, that keeps chugging along... 1st Time they were out, was after a different company came out and said it would cost $400+ to repair, and said we should replace it instead and gave us a quote.

Rich (from Steve's Heating and Cooling in Mentor) fixed our broken motor with just some WD-40 and a few trade 'knocks' that loosened it enough to make it run again. So they restored our heat in the dead of Winter for about $79, same day service.

A few years later they came by again and fixed our setup with a few new parts, reasonably priced... Let us know ahead of time the costs and such, v s buying a new one.

Today they came out within 40 minutes of me calling first thing in the morning when our pilot light kept going out. Solid guys.

When home A/C went out, contacted the service I usually used. Service/Repair technician came out and looked at the unit. Took unit apart and determined that a new unit was needed. Mind you, this was not upsetting at first, since the unit was installed when our home was built in 1984. Gave me an estimate for a replacement unit! Rather staggering in price, so I said I wanted to check around.

Made many calls and most couldn't schedule until late July and installation would be be weeks later. That wasn't useful. Then I called Steve's and actually spoke to the owner, Steve Manley. We discussed the situation and he said he is "old school". Wants to know WHY it stopped before going forward. He was able to get someone out the next morning to check.

Rich came out and checked out the complete unit. He initially found that the fan motor blade was broken and was in fact, getting caught and stopped running, thereby overheating the compressor and shutting it down. When he removed the broken propeller, the unit ran and there was the problem. Within in a couple of hours, a new fan motor and blade were installed; coolant checked, and the unit is back working. Even though the system is old, it is still operating without a flaw now. Here is the real deal. Instead of a $6,000 brand new system, $490 got us up and running!!

Sure I know this might be a short time fix, but at least now I have A/C and time to determine what I need next, hopefully this fall when demand on systems and installation will be less then right now! And when that time comes, my one and only call will be to Steve's Air Conditioning, Heating and Electrical. And in fact, so should your first call. Honest, practical and I highly recommend them!! Thanks Rich and Steve!!

Had a problem with the AC compressor in the middle of the heat wave recently. Called Steve's and told them about the problem . They said a tech was close and he could come over after finishing up at his first stop. He came over and figured out what the problem was and fixed it fast. I know they were busy but I never got the sense that they were rushing to get down. The tech I think was Mike,very professional and the price I thought was right . Should have posted this earlier. Thank you

Well guess this is the second time I have had them out. Had them out a year ago. I have an older unit and they worked hard to make it work. Came out again to fix a very old air conditioner/heater. He knows what he is doing, so it works for me!

Professional, knowledgeable and on time.

Great work, great people