Reviews of local pros in Norton, Ohio

Terrible service at counter. They told me what I needed which was great,. Then helps other customers that came in after me. This was over 20 minutes. Suprised me since I've heard good things. Especially since it's only family. I'll wait till next year to open my hot tub before I buy anything from them.

Kind of neutral all this company.
I have tried to use them but they forgot about the call once. Then after finally rescheduling they may not make it. I just canceled!
What kind of company forgets the written up call then cancels again?

Web site says hot tub repair. Called and was told they do not repair hit tubs. Asked if they knew anyone that does and the answer was "I have not a clue". Kind of short and rude. Sorry, but update your website and get a better attitude. I have a pool as well and might of used you for repairs on it if yoi were friendlier.

I bought my winter cover from these people. I couldn't be more satisfied. They came out and measured even came back with the factory rep to remeasure to make sure everything was right. They also gave me a heads up to order before the price increase. The cover came in and they stored it for me until the install. The two guys Keith and I believe his name was Jim were awesome workers. They kicked butt from the time they pulled in till the time they left. They were conscientious about every move. The install was so professional you would've thought it was a crew of 4 or 5 people who did it. If you want the job done right these people will do it for you. If you're trying to cut corners and you really don't care about how it's done then call someone else.

Veterans showed up on time and cleaned my upholstery well. They transported my area rugs (including a 10’x13’) to their “rug spa” and got them cleaner than I ever thought they could. Job well done

As a prior on site property manager for 10 years, Veterans Carpet is the only ONLY carpet cleaning company that actually get stains out and makes the carpets feel clean. Others may appear clean when wet, but as soon as it dries, the flooring feels just as dingy as before. If you're looking for your flooring to actual be cleaned instead of just deodorized, give them a shout. Hands down... top carpet vendor we've ever used.

Did a great job cleaning our carpet. Very thorough and professional. No doubt we will use them in the future.

Excellent service! They removed pet urine stains and the smell permanently instead of masking the odor. Their special product continues to work for days after the cleaning...getting rid of the urine so my dog couldn't even smell it anymore. I moved into a house that the previous owners pets had been urinating in the livingroom. They had the carpets cleaned and I couldn't tell there was urine in the padding..but my dog could smell it and started having accidents for the first time in her life. After having the carpet cleaned by Veteran's Carpet, she never peed in the house again! Thank you!!!

We want to give all the stars 🌟 🌟 ⭐ 💫 🌠
and the moon 🌙 for this phenomenonal company!!! I initially chose them simply for the fact that it is a Veteran owned company, and our son is currently serving. We will be a lifetime customer for their impeccable service, and courteous, knowledgeable employees. They worked a miracle on our carpets and tile which was no small undertaking since we have 2 puppies, and 2 adult dogs that have put our flooring through the ringer. The work they did totally brightened up our rooms. Night & Day difference!
Thank you Veterans Carpet for exceeding our expectations.

These guys are the best. Always the nicest people. Always go the extra mile. Quick simple affordable. They also bring my carpet back to a completely new life. I have used many companies and will never use any other company again. These guys are my favorite. And want to thank them for always doing such a great job.

We recently had Alex out to our home in Cuyahoga Falls and they did a FANTASTIC job! Alex was very friendly, answered all our questions and made sure we were 100% satisfied before leaving. Very professional and our carpets look GREAT! Thank you Alex and thank you Veterans Carpet, you have all our future business and we will be highly recommending you to friends and family! :)

Cleaned most of my carpet and tile with great results.

Owner was on-site with crew, got a call the day before as well as followup after...very happy overall with the service.

Would use again and recomend to my friends.

I was in the process of moving into my newly renovated home and I had a water leak from the washer that flooded the entire basement. I cried as I watched my beautiful basement flooding before my eyes. I called Mike owner of Vetereans Carpet. He was there within an hour and saved my home. He and his team were amazing. They took over drying out my basement and worked with my insurance company from start to finish. I now have a clean disinfected beautifully carpeted basement. I will never forget the intense effort and professional yet personal job they all did. Thank you Veterans Carpet.

The technicians were excellent. Professional, friendly and explained everything! Will definitely refer them and use them again❤️

Having owned many properties; I have used multiple carpet cleaning companies in my time. When we purchased our most recent property in canton we quickly learned that the previous owner had grandkids that spilled nearly every type of juice on the carpet all over the house. Absolutely terrible. We called Veterans carpet and they promptly scheduled a service appointment that matched my busy schedule. They arrived on time; and quickly went to work. I instantly saw why they came so highly recommended from a family member of mine. The staff is professional; friendly; and understanding. The carpet all over the house looked brand new... so new in fact, it appears as if we laid brand new carpet down. A big thank you goes out to Veterans carpet.. I will forever use your company for all my other properties. Never again will I risk going elsewhere! Thank you for running such a good organization.

Tyler Harvey

Had my carpet cleaned today and it made a huge difference in the color and condition! House smells fresh and I feel so much better having the carpet truly clean from any dog hair, dirt, and germs. Reasonable price and love supporting a local business. Definitely recommend this company!

The very best carpet and rug cleaners! Most professional super process that made older carpet look and feel under foot brand new! Ask to see the comparison photo/videos; from dirt to pure clean, night to day! Had 2 older rugs cleaned, colors restored. Reasonably priced.

They did an amazing job our carpet looks beautiful we are extremely pleased with the work that was done and the level of professionalism from the guys that came out. Will definitely use their service in the future.

As an apartment complex, we use veterans for about 800+ units. They make our residents happy for their renewal cleanings, as well as their move in cleanings. They take the job very seriously and don't leave you with sopping carpet that won't dry, they have products that actually work, and they treat us so well! Very high quality!

Does your carpet make you sad? Does it stay matted no matter how much you vacuum? Does it carry the Frito like scent of dog paws? Have you tried cleaning it yourself to little result but grandiose effort? Then it’s time to give these guys a call. Within an hour of calling Veteran’s Carpet Cleaning, someone arrived to measure and give me an estimate. In less than a week, the job was done quickly and done well! It made a huge difference and the cost was extremely reasonable. I highly recommend this company!

I have used VeteransCarpet two times now, we just love them. Their process for cleaning the carpets and hardwood floors are spot on. The place looks great when they are done. Very friendly service, punctual in responsiveness and scheduling, and overall great to deal with. A+ in my book.