Reviews of local pros in Norton, Ohio

The representative that cleaned and sealed my walkway and driveway did a great job and it's ready for the winter season.
I have had this company's services twice now over the last 9 yrs for cleaning our exterior siding of our home and cleaning and sealing the driveway and both times with excellent results.
I would recommend the team at Perfect Power Wash if you need these kind of services when the need arises.

Had a wonderful experience with PPW from the phone call to learn of services available all the way to the completion of our service. Zach was coming courteous, professional, and very thorough with his service at our home. Each area was attended and it was evident he cared to do his very best! It was fantastic to come home to an amazingly clean house and deck area! Would highly recommend !

Perfect Power Wash, not so “perfect”. I have waited a week and a half to post this review while waiting for a response to our e-mail to the company expressing our dissatisfaction with their work.
The first technician to come out left the roof and siding with streaks. My wife asked him to rinse the roof and he said that he gets dizzy at 74 degrees and can’t go back on the roof. My wife called the company and had to argue to get another tech.
The 2nd tech came out and commented to my wife that he didn’t know how someone like that got hired. Not a good customer service comment.
The 2nd tech re-washed the entire house and roof. The streaks on the roof and siding were still visible. The keypad to the garage door took two days to start working again, the breaker for the outdoor plugs took 3 days to be able to reset. We specifically asked that the front porch not get washed due to a leak, the porch got washed and we smelled bleach for days in the basement. The shutters still had dirt and dust on them.
Overall, their customer service is terrible, the result of their work was also terrible. We have since rewashed the house ourselves to get the results that we wanted.
Under no circumstance can I recommend using this company and we will never use them again.

Edit, Their cut and paste response is very entertaining since they did not respond the first time.

Wow..!! Perfect Power Wash has done it again!!! Not Sure who came up with this ideal..!! They just don't Power wash your home THEY HANG FESTIVITIES LIGHTS THAT BRIGHTING UP THE HOLIDAY SEASON!! Thank you Marlon, for your professionalism service, and he insured me PERFECT POWER WASH remove lights and storage them till next year!! Check out the Holiday displayed 😀

I recently hired PPW to power wash and seal our patio, fireplace area, and front porch. While the work on the fireplace area, porch, and sealant application met our expectations, I was disappointed with the outcome on the patio and back step. There were noticeable streaks left on the patio, and green growth remained on the back step despite the service.

In hopes of resolving these issues, I promptly reached out to PPW the following day to discuss the matter. Unfortunately, my attempts to communicate were met with frustration as I had to leave a voicemail, and despite waiting for seven days, I have yet to receive a response.

This lack of responsiveness and failure to address the concerns promptly is highly concerning and reflects poorly on the company's customer service. As a result, I am deeply dissatisfied with my experience with PPW.

This experience has left me with the decision to not engage PPW's services in the future. I believe I could have received better service, higher quality work, and potentially even more affordable pricing from a smaller, local company.

I can not recommend PPW based on my experience, and I advise others to consider alternatives for their power washing and sealing needs.

Was very courteous of this century old home. its age was definitely showing. It was amazing to watch the beauty of it come back to life. We have received many compliments from the neighbors. I can't really say enough to show not only my appreciation but that of the current residents and the Owners of the Generation House. Thank You

I paid almost $500 to have my house pressure washed today. While it looks somewhat better I do not think it was worth $500 worth. Not only did they not get the bird poop off my shutters but now my brand new siding on my addition is dented in several spots. The technician claims it's not from him, but it's brand new siding! Very disappointed that I wasted my money.

Can’t recommend this company enough for hanging our Christmas lights!! James was professional and answered all my questions. The lights were installed in a timely manner. They look great and we’ve gotten multiple compliments on them already!! And they will come take them down and store them until next year! What a great service!

**Update**
My 2/5 is now a 1/5.

They sent a second gentlemen out to revisit the area of concern. I was told (what a salesmen told me on the phone originally) that there are limits to their power washing services, and anything that was not cleaned the first time (such as dirt that wipes off with your finger) is "not a result of a lack of effort on their part". I was told I would have to scrub those areas myself, because they don't. This gentlemen spent roughly an hour cleaning only my porch (none of the other areas of concern) and then left. When I emailed Perfect Power Wash to express my displeasure, I was "assured" everything they did was correct, and that was that. They will not address the fact they ruined my driveway with uneven applications of sealant, which now has my driveway looking a splotchy mess.

Stay far away from this company if you want power washing services. Look for people that actually care about the quality of work done, and customer satisfaction. Not a company which is okay with Fraudulent Misrepresentation, so long as they have your money.

I echo the concerns of a previous review - I was excited to come home and see how clean everything was, however there's several spots that look as if they were not even touched. Some of the dirty spots could be wiped clean with my fingers, so I'm perplexed. I reached out and let them know where I stand, as far as the value per what I paid, so I will update this review should they decide to take action.

Used them for Christmas lights last year but we’re canceling next year. The main issue is customer service and quality of work. They did a great job putting the lights up and they work well. They did a terrible job taking them down. Only took half of them down and left light strings dangling from the house. We had to call to get the rest down weeks later after waiting for them to show up. They also left a mess of plastic clips everywhere on the ground for me to clean up in spring. I let that pass, however, the latest decisions from them were a tipping point. They’ve put Christmas lights on my house and bushes in SEPTEMBER! Apparently this is so they can service new customers later this year. Payment is expected early too. Installed 9/16, payment due 9/17. So I’m expected to fund their operation roughly two months in advance with payment due within a day! Totally unacceptable. Best of luck with your new customers. I’m out!

Was super excited to book with this company as it’s the top rated power washing company in the area. Quickly got disappointed with the events that followed. First time they showed up, I understood that we had to reschedule because of low water pressure that’s coming from the spigot. Called them Monday 7/8, they informed me that a technician will come by in the afternoon. Nobody showed up. Called them Tuesday, 7/9 they informed me that they can’t get me in until two weeks later. I expressed my disappointment as they promised that they will get the project done by at least 7/12. They had to reach out to a supervisor due to the fact that they have to come with a bigger truck so they can haul their own water due to the fact that put water pressure was low. They were able to squeeze us in Thursday, 7/11. The problem is, they didn’t come prepared with enough water so technician promised me that they will come back same day and will make sure that it’s done that day. 5 hrs later, no trace of technician. Called the company and they informed me that the technician cannot come back due to another project, and they again used the water pressure excuse. I had informed them that we’re all aware of this issue and the original technician was supposed to come by with a good sized water truck that will be enough to comfort the whole house and deck. They promised that someone will come back Monday, 7/15 to get the job done. Someone did come by yesterday but came to find out today that they never finished the deck and the lower half of the brick and walkway wasn’t washed at all. I’ve tried reaching out to the office all day today and no success.

Four or five months ago, I called them to find out what the cost would be to wash and get some algae off of our roof. The cost was too much so I told them I would be taking a different route and not needing their services. They have called me back six or seven different times Trying to get me to agree to let them come out and pay them to do it. Each time I have told them I am not interested. I have not actually used their services, but I am not impressed with how they continue to bother Me trying to get business. In looking at a lot of their recent reviews it seems like the reviews are not good and maybe they are a bit desperate to find customers.

House and sidewalk were great but we left during the driveway clean and seal and came back to see rust spots and tire treads still in the driveway. We will contact PPW and ask for the driveway to be re-done.

I was wondering what kind of service we would get when they quoted us $1200. then when we said no they dropped it to $800. Wonder if they would have done a better job if we paid $1200. Sent them pictures they asked for but told them the pictures don't show alot and that they needed to see the driveway...they looked at the pictures and the response was that they don't cover any of what showed. That's why we wanted them to come see it. I would say find someplace else. Let's hope they honor the warranty

My parents had their brick home and concrete power washed today... You can't even tell anything was done. All of the brick looks the same as yesterday as well as the concrete... There is even moss still in place that you would think would have been removed by even just a water jet from a hose nozzle. This is a fully brick Cape cod home and somehow they were done in less than an hour... But I can't spot more than one or two places that look like they were even cleaned on the entire home.
Update: quick reply and action from the company to come out the next day and take a look at the situation. Very appreciative of this and will update upon outcome. They definitely seem to be on top of making sure their customers are satisfied. They ended up spending a good deal of time recleaning areas of concern. Very thorough and great results in the end. Appreciate the company going out of their way to ensure customer satisfaction.

The quality of the Power Wash on my house was good except that we have a lot of windows since we are on a lake and there are spots on every window and sliding glass door on the back of my house and the front of my house. That creates a lot more work for me to have to clean all of that off. It would be great if they could get a big squeegee and just get those off quickly after they’re done power washing and build that into the price so it doesn’t create more work for me

We recently hired PPW for a house wash because the north side of our house had turned pretty green over the last few years. The appointment setup was relatively easy and we received a quote of $460 for the entire two story home including doors, windows and gutters.
We were told the technician would show up within the next 7 days and we would receive a text message in advance. I did not like the fact that we weren’t given an exact date as I do like to be home when services are provided in order to supervise. We asked if we needed to move anything away from the house but were told that everything would be handled during the service. After waiting a week we received a message that the technician would arrive within the next hour, which he did. He arrived in a large van, hooked up to our water supply and started applying the cleaner but not before trying to upsell us on a deck wash (deck was already power washed by us) and an additional roof washing service as well. The deck wash would have cost almost as much as washing the entire house! We turned extra services down and he also informed us about their membership. Again we turned that down as we hadn’t even seen the results of the cleaning yet.
After he was finished we walked around the house and found a few areas on the gutters that needed more cleaning which he did complete before leaving.
Once the house had dried we found that there was residue left behind all over the place. Our front porch looked filthy and he had not moved our garbage cans away from the house nor did he remove hanging flower pots. We had specifically asked if those things needed to be done and were told it would be handled during the service.
Many of our windows were also left extremely dirty and upon closer inspection the two car garage door had been totally omitted. The most frustrating thing however, was that his vehicle had been leaking what I assume was some of the cleaning solution and bleached out our brand new blacktopped driveway.
We contacted PPW about our disappointment and they requested we send them pictures and give 48h for them to come up with a resolution. After 2 days we were finally told that they would send a technician out to clean the house properly and remove the residue as well as clean the windows. They were also going to clean the driveway. We were told it would be within 7 days.
They did not show up again for almost 2 weeks and when someone finally came we were told “the rain had already taken care of the residue”, the windows would need to be cleaned by us again anyway because there would always be spots (agreed but not the point) and because the driveway was wet from rain he “couldn’t really see anything wrong”. So instead of just rinsing the house again and cleaning the windows, he made excuses and left without a remedy. I also waited to clean my windows for several weeks because I was expecting them to return for another service. For almost $500 I feel totally cheated and they surely will not get any return business from us. I recommend you stay away and find someone more precessional.

Wow, Joe from Perfect Power Wash arrived on-time as scheduled and did a phenomenal job pressure washing & sealing our concrete driveway, sidewalks & retaining walls! We appreciate his hard work and attention to detail...and after he completed our service our concrete and retaining walls looked much better! Great Job by Joe and all the PPW staff!!
Best, Neal & Melissa Brunswick, OH

Had one power wash done last year..they did ok job, new house and just wanted dust washed off. Unbeknownst to me they start calling me this spring and tell me I have a subscription plan and what services do I want performed this year..I tell them none, they say I committed to a subscription and I have to have a service done this year or I will have to pay a 25% cancellation fee! After that conversation they start calling me a couple times a week to schedule my service. I signed no agreement with them, agreed to the price on the original service which was sent through email.. manager stated I opened the email which therefore means I agreed to subscription.. I have no such email stating I agreed to a membership!
They have called me and sent me a letter all summer long..of course they don’t contact me until they say I missed the deadline to cancel !!
Do not use this company..it’s a scam..will not stop hounding me..no reputable company would harass people to use them

Deven did a incredible job on the powerwashing of my house, garages, roofing and concrete areas. My neighbors have commented on how hard he worked all day and how great it looks. Would recommend to anyone who wants a professional job well done. Thanks Deven!!

Hired due to previous experience with a much smaller job and price. Person came out - easy part of job was done well. Other part of job was done terribly. Every spot that I had concerns with was still there after they left, except nothing was moved so now everything was dirty. Patio was still filthy. Called to complain and get them back out here but I had to leave a vcm and they did not get back to me till weeks later after I filed a credit card dispute. They finally got back out to me today, sent the same guy. I had no notice they were coming and the driveway had people in it. Again terrible job. I have a camera and I watched while I worked. His hose could not reach half the patio so he tried spraying it from 5-20 ft away........Never moved anything again so he just ignored it. Will never use this company again.