Reviews of local pros in Norton, Ohio

Absolutely Blown Away by the Results!

We recently bought a home that hadn’t been cleaned on the outside in years, so my expectations were honestly pretty low — I just wanted it to look a little better. But the results completely blew me away!

Scheduling was super easy, and I really appreciated that they could do the job whether we were home or not. They took the time to explain the process specific to our vinyl siding and recommended a soft wash with biodegradable products that both cleaned and sanitized.

Our technician Tommy showed up the very next day and were in and out in under two hours. We thought our house was yellow from age and algae — turns out it’s a cream color, and now it sparkles!

Incredibly happy with the service. We’ll definitely be using them again. Highly recommend!

(Will update with pictures as soon as I take the after)

Perfect Power Wash, has perfect customer service. Respectful, patient with a VERY kind understanding of my circumstances. Unfortunately I had to last minute cancel Friday afternoon for a Monday appt. Justin was so very nice and accmmodating trying to figure out when I may schedule again. "to be continued in the spring" Looking forward to having the work I need done.

I contracted with this company to clean my concrete driveway, and to advise on cleaning sandstone window sills.

The driveway saw minimal improvement, with stains still visible throughout. I know no concrete cleaning is ever 100% effective, but I have had significantly better results with other vendors in the past.

The tech inspected my window sills and said they could be cleaned as part of an add-on whole house wash. I agreed, based on his confidence they would be cleaned. He called when the job was "finished" saying the tops of the window sills still had some stains, but the fronts were brightened quite a bit. When I got home, I saw that not only did many of the window sills look almost identical to before the wash, but the rest of the house had splotches of loose dirt and residue throughout -- window screens, doors, siding, etc.

Again, I can understand that the sills may not have been able to be fully cleaned through their process. But -- why not confirm that before quoting a price that they could be cleaned, or offer any remediation when they weren't able to be cleaned satisfactorily? Instead I'm left with a house that is dirtier than when I started, and I'm still left with the same problems I contracted them to solve -- after paying $1k+ for these services.

I forwarded these pictures and others to their customer care asking for a response to correct the situation, but have gotten no reply at all. I did, of course, get several pitches to sign up for their annual cleaning contract.

High price, poor quality. Still waiting for a response.

5/1/2025: Thank you for your response. I understand that oxidation can’t be removed with soft washing, but in this case, it clearly wasn’t oxidation. As shown in the photo I took right after the service, I was able to wipe off the grime with just my finger—indicating it was simply surface dirt that should have been removed during the cleaning.

What’s more disappointing is that the garage door was included in the service I paid for, yet it remained visibly dirty. When I raised the issue, I was told it was oxidation without anyone coming back out to inspect or verify. That lack of follow-up and accountability made the situation even more frustrating.

If someone had actually come to take a look, this could have been resolved more transparently. I hope you’ll consider handling similar concerns more thoroughly in the future.

4/29/2025: I hired this company for a softwash service, expecting a professional cleaning of my home’s exterior. Unfortunately, the results were disappointing—especially on my garage door, which remained visibly dirty after the job was completed.

When I raised the concern, I was told the discoloration was due to “oxidation” from the sun and couldn’t be removed. However, I was able to wipe off the grime easily with just my finger, clearly proving it was surface dirt—not oxidation. This made me feel misled and frustrated.

I expected better honesty and attention to detail from a professional service. Based on my experience, I wouldn’t recommend them and would advise others to look elsewhere if you want quality results and transparency.

I am extremely disappointed with the service provided by Perfect Power Wash. They claimed to have completed the entire house in just over an hour, which immediately raised concerns about the quality of their work. Upon inspection, I found dirt still covering the house, and they even took paint off the border of my front door. It honestly looked like they just rinsed the house with a hose. I could have paid teens with no experience to do a better job.

I have reached out multiple times via phone and email, giving them a few weeks to address the issues, but I have yet to receive any response. Their lack of professionalism and poor service are unacceptable. I’m sure they’ll respond with a generic "we apologize, please contact us" message, and nothing will still be done.

Stay away from Perfect Power Wash if you want reliable and thorough power washing services. I do not recommend them at all.

Great experience working with Perfect Power Wash. They helped re-schedule the original service date to accommodate the weather and my travel schedule.
Kelcie, the technician, was incredible! She worked all day in the cold weather, and made a tremendous difference in the outside areas of the house...the deck (which she treated and power washed twice!), the paver walkway (which was covered in mud and moss), the front porch and the driveway. What Kelcie got accomplished was amazing, since this property had not been maintained for years.
I would hire this company again in a heartbeat!

We’ve used Perfect Power Wash in the past for power washing our home. This year we hired them to hang Christmas lights and they did such a wonderful job. They were very professional and went above and beyond to accommodate our requests, even beyond the original scope discussed. The end result looks fabulous!

The house looked far better after the truck was leaving then when it was pulling in, that much was certain.

No cobwebs, dead bug issue, pollen gone. The back patio looks great.

The technician, Anthony, was professional, friendly and polite. He did a really good job on the house.

They didn't give me too much heads up.

It ran a little over $400 for a 4bdrm colonial

UPDATE:

PPW came to fix the problem. Thank you for rectifying the problem. I changed my rating from one to three.

Paid $2800 to have 4 walls, a concrete porch and a garage hosed down with bleach. This stained my clothes, our windows were left with chemical damage as nothing was washed down with normal water afterwards. The soap and bleach residue were left in puddles in our patio.

They didn’t move an umbrella and didn’t clean the circle under it. Also missed the steps going down from the patio where all the debris from the patio was hosed down to.

So disappointed. Complained and were promised that they will be back. To date nobody has returns to rectify the mistakes. They were very eager to come and do the job but the way this was handled afterwards is a disgrace.

At least clean of the bleach residue in the doorways / frames when you’re done and tell your customers you are using bleach prior to you starting the job. Do a walk through and make sure you’ve covered everything on the job card a customer paid for.

I won’t recommend their service.

Xavier did an excellent job putting up my lights this season. First time I had paid to put up lights and I was not disappointed. I am so impressed by the little details of hiding the wiring so you could not see it. The lights look amazing and I cannot wait to put them on full time. They exceeded my expectations and I will look forward to having them done every year now.

Great job! Great business! Coltin Harris is a young technician who performed the job, he was very polite, professional and respectful. He called on the way to my house and after he finished the job, offered help with any questions I may have. Wonderful person. I had great experience and would recommend this business to anybody that planning to do the power wash any surface.

I want to say my techs Ryan & Lydia were awesome. I wanted to add a few more lights and we discussed my ideas and they showed me how I could get what I wanted at a reasonable fee.

Can’t say enough good things about their work and demeanor.

I highly recommend Perfect Power Wash.

Thank You

Christmas lights installation was well done. The lights look amazing and the installation was professional and friendly. They really took their time to ensure it's the install is perfect.

I have used PPW for power washing before, but they do Holiday lights just as well. Recommended.

I arranged 7 homes including my own to be power washed by Perfect Power Washing & they did an excellent job for the money we spent. Fox Roberts came out with his crew and did an excellent job. I did see a couple spots on my house that they missed but I pointed it out to Fox and he remedied the situation quickly and without any issues or attitude. He was kind and courteous as was his crew and for the money that we spent per house they came out great. Nobody had any complaints. For the money, they're not bringing ladders out. They're basically just spraying the house down and cleaning all of the mold off. So again for the price I'm very happy with the job they did. I would recommend this company to others.

Do not recommend. I contacted PPW via phone to power wash and seal my concrete driveway. Based on satellite images of my driveway they provided a quote. I agreed to have the service done. PPW sent me an email at 7:31 on 12/10/2024 that their service technician was on his way. I was not going to be home that day. The technician arrived and attempted to clean my driveway. As you can see in the attached photos he did not clean my driveway properly. As far as sealing it, that could not have been done properly based on how he cleaned. When I arrived home later that day I was shocked at the poor job PPW did. I contacted them the next day via phone and was met with a very disrespectful and rude women named Sarah who informed me that the technician assured her the job was done properly. I asked to have someone from PPW come to my house and see the job they did. They refused. I sent them photos of the poor work they did and she said they were close-ups. When the invoice arrived I contacted PPW via text to dispute the charge. They threatened to send me to collections, I replied that I would contact an attorney. They hung up. Now over 6 months later I was contacted by a collection agency and my credit score has plummeted. I contacted PPW via phone in an attempt to resolve this and was told by Joe there was nothing they could do. I am 72 years old, disabled with what was until now a excellent credit history. Now thanks to PPW I am spending time fighting with them over their poor work. Take a look at the photos and tell me how they did their job.

Kyle did a fantastic job cleaning the backyard white picket fence and white lattice. I highly Recommend Perfect Power Wash and this is my second time using their power washing services. I won't call any other company in the future. Last summer they power washed all the green pollen stuck to the fence and made it look nrand new again. Perfect Power Washing is reliable, reasonably priced and gets job done quickly

Absolutely do not recommend. I definitely feel like I was bamboozled because when you first place a call you’re sent to their sale center. They will tell you everything and anything to get you to agree to go with them They literally lowered our price by over $1000 while I was on the phone just to try to get us to sign with them. Just to give you an idea of how large their margins are. I was told on the phone by the salesman that our project was an entire day because it is over 10,000 ft.² of concrete as well as doing our house barn and Pool house yet the technician was only there for four hours. I was also told they would use a surface cleaner on concrete because it is five years old, which they did not. They also did not use the surface cleaner on our patio like they said they would. It literally looks like they did nothing (see after photos attached). They claimed to have washed our house except for they left dirt all over our patio ceiling, porch, ceiling, and soffits. They also do not clean windows at all. My kids had drawn with sidewalk chalk two days prior on our driveway and even though they claim to have washed it, the chalk is still there.🤣🤣 I’m actually shocked that a company can be this big and do such a terrible job. I would never recommend them to anyone. As soon as the job was finished, I voiced my concerns about the job, not being up to standard in which they responded that they wouldn’t even send someone out to evaluate the job that was done. I called a local smaller company and they came out same day and agreed that the job was done poorly. I will attach pictures that were taken right after they left.

Edit: they did come out 2 separate times to try to fix the issue. It was still an awful job. Highly recommend RAD power washing. Small business who did an amazing job cleaning up the poor job these guys left lol

I would not recommend PPW, unfortunately. They came out today to power wash our pavers on the back deck. Admittedly, we have some dips and uneven spots, however they just left the dirty water to pool in the dirt in those areas. We assumed they either had some of suction or ability to manually push the dirty water where it pooled. Instead, my husband had to push the water from the puddles ; underneath the pavers were very dirty. We will have to redo the entire patio ourselves. I will never use nor recommend this company. One man came and spent 2 hours. We are very disappointed.

If you just need some dirt off your house their system probably works. However, in talking to their customer service I felt the algae, mold, etc would all be gone and wood deck would be bare, just needing to belt sand the splinters. The tech was great young man who worked hard. He did not have ladder to reach higher points. However, since it has dried out, I noticed not all algae, mold was gone, even from light about 6ft. off ground. The deck wood is not down to bare wood. The old siding did not come closer to new siding, which I was hoping for.
The concrete pad they did turned out wonderful.
Some people may want and need this cleaning service, but I needed that wood bare to treat and will not get done before winter now.

We used Perfect Power Wash to install exterior holiday lighting on our home. The whole experience was amazing. While on the call they sent me a mock up of my home with the lights installed to make sure I liked the look of the lights. A few days later the lights were installed and looking fantastic. Thrilled with how our home looks and glad we opted to finally do this!

Called to see if their garden center is pet friendly. I always check before I go anywhere with my dog.. The rude respnse was "absolutely not". That is okay that they dont alliw pets,but maybe a pleasant answer of something like, sorry we dont would have been better. Have never been there and never will be if they have an attitude like that over a simple question😡