Reviews of local pros in Sunbury, Ohio

4.8 based on 210 reviews Back to the listing
    5

    Best people around for true honest furnace repairs. Have used them for years, will NOT use anyone else.

    2

    Never call to schedule. Takes forever to get them out. Decent work once they actually arrive.

    5

    Great service. very knowledgeable on fuel oil furnace's

    5

    Ask for a quote on new furnace got it in a couple days. It was installed in timely manner. Jordan was professional and communicated as needed.

    5

    This company is great to work with. They are prompt, efficient, and don't overcharge, or try to sell you things that you don't need. One has to look long and far to find an ethical company like Sunbury Plumbing & Heating these days.

    5

    Jordan has been so helpful. He came right out and got a quote back to me in less than a week. Scheduling service soon. Will update when work is done.

    3

    This business is hard to rate. If you are fortunate enough to get a return call from Keith, he is prompt, does excellent work and is professional. But that's the rub, getting Keith to return your call. We have been waiting three months for him to keep his promise about ordering seal kits for our two American Standard Champion toilets and doing the work. Five calls to his office and not been returned. We are now forced to find another plumber that can do what Keith promised back in March (it's now mid-June). Very inconvenient since we live in Sunbury.

    5

    Good service and good people . Bill in plumbing & Jordan in heating fixed my furnace & plumbed in my fuel oil tank. Work was done efficiently and got my heating system up and running.

    1

    If they don't "like" you they won't service you. Not only that it's one of the worst places I have ever had the unfortunate pleasure of working. If you like be treated like sit called names having hands put on you and all around basically verbally abused for absolutely no reason what so ever this is the place for you. Other than that the receptionist is very nice but that's the only nice part about this "business"

    1

    I called this business twice, leaving a voice message once and talking to a lady the second time. I needed to have my garbage disposal replaced. I was told both times someone would get back to me. Two days later and I have not heard from anyone. I would definitely NOT recommend this business to anyone.

    5

    Sunbury heating and plumbing saved us from paying double what we would have, had we gone with the first company that quoted us ($1,200 by Sunbury H&P instead of $2,100 quote from CARE heating for the exact same part and work, on top of their $65 assessment quote-which is a fairly normal assessment quote). After Sunbury heating and plumbing heard about what CARE had quoted us as well *as the things that they did while here*, they immediately came out and did a free assessment. Later they told us that they knew the first company (CARE) had wrongfully exceeded what was normal to charge for this part and procedure, therefore they couldn't " in good faith" allow us to fall victim to that. We will always call Sunbury H+P first, now. Thank You!!!

    5

    If you want A++++ service this is the place to go! Jordan made quick work of diagnosis on my fan problem and getting parts ordered very quickly ! Now we have ice cold ac ! Thanks Jordan

    5

    I have used Sunbury Plumbing and Heating for several years. Almost every time I have called them there was some sort of urgency to the situation. They have always come through in a timely fashion and were very honest and professional. I highly recommend them to anyone in the Central Ohio area!

    5

    Have used for 15 years.They installed my furnace and have done all service calls through the years.Would not use anyone else.Thanks

    5

    These people are great! Very nice, friendly, and super-helpful. We thought my dad had the sprinkler system disconnected last year (he passed away recently), but the city wasn't informed of it so still needed the backflow test. The company who did the work last year wouldn't return my calls, so I tried Sunbury Plumbing. They were wonderful-someone stopped by my parents' house to confirm the system was disconnected, and they even made the call to the city Water Dept to let them know! I would use them again in a heartbeat.

    5

    My air conditioner needed replaced. Jordan came over and said he would call the supplier to try and get the air conditioner on the truck for tomorrow. Supplier out of air conditioners until this weekend. Jordan brought me his new air conditioner that he had at his home like mine would have been. I now have a new working air conditioner. Jordan was professional and worked very hard to put it in. I am so impressed this company!

    1

    My husband called for a quote during the week. It was almost 2 business days before the call was returned. When they came out to give the quote, they were making jokes about the differences between men and women. At the end, they said they would mail, not email, the quote in the next day or two. Would not recommend if any kind of emergency situation with your HVAC needs or looking to get things done in a timely manner. Can not speak to the actual pricing or work because we are going with one of the quotes we received and have yet to receive quote.

    1

    This company was referred by family friend for my mothers furnace that was not working. Company was out there less than an hour and charge her almost $200 for a service call. I called the company and they said there’s a traveling fee also included. My mother only lived less than 19 minutes away from their location. My mother is close to 80 on a fixed income. Most companies today do not charge a commute fee. There are a lot better other companies out there I would not refer this company again. No matter what their response may be to this review there is no need for someone to almost charge $100 an hour Especially in today’s world with someone who is elderly

    5

    1 call does it all. This local business is exceptional when it comes to service. Their attitude is awesome and their technicians are the best. A quick, professional, and superb follow up is what you can expect. There's choices out there of course but I personally think that you are at home with Sunbury Plumbing and Heating. Just installed a complete HVAC system for me and have serviced
    my furnace in the past. Thanks! Mike T.

    5

    My family has used Sunbury Heating & Cooling & Plumbing for years. When my furnace died on the coldest day this past winter, they had somebody (Jason) out here the same day, fixed it, and charged an incredibly reasonable fee. My husband had shut off the heat pump back in September before he died (I had no idea why). When it was obvious window ACs weren't going to help me through the evil 90-plus degree days, I called them again. It took Jason just a few minutes to diagnose the problem, and by the end of the week, I had a brand new heat pump and thermostat. It is so much better than the old heat pump ever was, AND Jason got it done in one day (he had thought it might take two). I wouldn't hesitate to recommend them! They're awesome, prompt, reliable, and reasonably priced.

    5

    Professional, timely service. Repaired AC and gave suggestions on proper maintenance. Will definitely use again.