Reviews of local pros in Westerville, Ohio

Jonathan was great! Very professional and kind. Explained the issues to me, gave me 3 pricing options, and cleaned everything up when they left.

Great service and a great price ! I will call these guys again if I ever need a plumber.. the tech that came to my house ( nick) was very knowledgeable and did a great job.
Thank you Nick and the 5 star team.

Great customer service and positive interaction with technician. Fix my issue promptly

Fantastic service! Very pleasant experience, and they were able to save us a ton of money. If you have any plumbing repairs, they are great!

I had a leak under the sink created by a dishwasher installation from Home Depot. Cody fixed my problem and came out the same day. Reasonable cost.

First, the phone reps were pleasant and knowledgeable. Jacob was empathetic to our situation and was a pro all the way. Definitely will use this business again. Thanks!

Very nice and personable. Explained what was wrong and what we had to do to fix it. Didn’t give us the best news but really nice guy and definitely recommend

Cody called and arrived early which was great. He fixed our minor toilet issue quickly, and gave good advise for a future purchase of a new toilet.

Johnathan was very professional and the work is done extremely professionally and I love my new faucet

Richard did a fantastic job! He was beyond helpful and responsive to our questions. I recommend Five Star and Richard in the Columbus area.

They showed up when promised and took care of my issue. I thought my sump pump needed replaced but it was just an adjustment needed. They could easily sold me a new one. Honest and efficient. I highly recommend them and will use them again.

Tech Austin was great. Very courteous and knowledgeable. Explained everything very clearly and after addressing water heater issue offered to answer any unrelated questions I may have.

Very professional and knowledgeable. Great experience

Jacob was amazing! He did a wonderful job and was really pleasant to speak to. He brightened our whole afternoon and brought a lot of calm to our morning of chaos. Highly recommend!

Jacob from Westerville Plumbing and Drain is an exceptional plumber. He came to my home today to troubleshoot and diagnose an issue with my sump pump and why there was back up water shooting out of the exit pipe near my Foundation.

Jacob was courteous, explained everything thoroughly and was very careful inside and outside my property. I recommend him highly.

I needed a new sump pump and backup and he installed it quickly. He then proceeded to work in the yard to determine why I have backup water shooting out of the pipe exiting my sump pump. He stated that it was likely due to hidden debris and possible roots that have invaded my yard and damaged my Pipelines. He then snaked some of the lines with a camera and determined that is exactly why there was water backing up.

After spending almost 7 hours at my home, he cleaned up the area in my basement, removed boxes and garbage quickly. We both agreed he would return on a sunny dry day at the end of the week to finish up the job and make recommendations on additional steps needed to avoid this problem in the future. Great job Jacob!

The two technicians showed up on time, representing their company in a professional manner. Explaining everything they were doing. Offered solutions with options. Explaining everything once again to my son. Professional, respectful, through evaluation. Would definitely recommend Austin as a technician.

Mike was so AWESOME. He helped diagoniosing the current problem and helped with ways to go about what we needed to do. He made two other appointments for me right away to take care of any future needs. He needs to be recognized for his helpfull tips, knowledge and Customer Service!

Jonathan did a great job. Very happy with his diagnosis and fix.

Austin was great! Courteous, professional, and got the job done fast. Five stars and five thumbs-up!!! Thanks!

Cody was fantastic! He fixed the leak in a matter of minutes then took the time to educate me on some things to look out for!

Jacob Pennock did an incredible job fixing the plumbing. He is a hard worker, professional and great with communication. He diagnosed , price, and repaired the issue quickly. Now that’s 5 Star Service.