HVAC reviews in Edmond, Oklahoma

Wonderful service call and explained things well. Solid service and I’ll be happy to use them again!

I called and scheduled an appointment to have my AC looked at. I explained to them that there was reduced air flow and that the system did not seem to be cooling. The service tech showed up and quickly found ice on the evaporator coil. He told me that he couldn't properly diagnose the issue with ice on the coil and would have to come back another time. He was very friendly. He charged me for the service call. All of this was fine.

The problem for me was that he told me that if he came out there again he would charge me for a service call a second time. I would think that it would be a continuation of the first service call since nothing happened to fix my issue. If the guy on the phone had told me that ice was a possibility and that it would be better to not run the AC and have the guy come out tomorrow I would have likely done that. I will be going to someone else to fix my issue. I gave three stars because the technician himself was very courteous and I understand that he didn't set the company policy.

Edit: I initially rated three stars. The company was quick to get on here and say that someone would contact me. So far they have not. It seems as if they just care about the appearance of customer service instead of actual customer service. Dropped rating to one star accordingly.

Would not recommend at all.
Absolutely poor customer service, I paid $18,000 for an A/C hvac system in June 2023. As of September 2025 they will not warranty their poor workmanship. The system has slowly leaked out the refrigerant through poor solder joint / failed A core inside A/C unit.
When they sold me the unit they stated there is a 10 parts warranty and 3 year labor warranty. Well within the warranty period.

They did a great job. Done within three hours. Friendly and professional. We received multiple quotes and they were very competitive on pricing. I would recommend Airco again.

I’ve had the pleasure of using Airco Services three times now and I couldn’t be more satisfied with their professionalism and quality of work that they do. Their installers are always polite, and respectful of the property. I would use them again without hesitation, and I would recommend them to anyone that needs their services.

Corey G. was amazing!! He found a gas leak in our attic that we were unaware of, and took immediate action to fix the problem. Had we turned on our heater, e we could’ve had a major issue here, and who knows, this house could’ve been a mushroom cloud.

nick was personable, well trained, and explained everything in detail to where i could understand it. a rarity to have a service call go better than expected. very pleased and will keep these guys as my go-to for maintenance from here on.

Corey was competent and informative about my Heat Pump Fall Service and at flushing the water heater. I'm happy that Airco was able to have such a well trained person to dispatch. 🤠

Joseph Ahhaitty's was a fantastic service technician. He spent time answering all my questions that I ask he didn’t rush through anything he did it to my standards. I will ask for him again for my next service.

Had great experience with Airco. Used them 2 years ago for an AC system so called them when my main furnace went out over Christmas break. Crew came in, got new system installed in one day. Heat back on just 1 day into cold snap. These guys are lifesavers. I couldn't be happier.

Outstanding service! Same day service completed in a timely manner. The young men installers were professional, knowledgeable and friendly.

The guys that put in our new AC and Furnance worked hard all day in the heat. Did a wonderful job, very polite and informative.

We asked airco for a $99 hvac system checkup. We promptly paid the invoice. However, that evening, we discovered that the technician had accidentally disconnected our AC system. When we called airco, they apologized profusely and immediately came out again the next day to fix it (for free). This is a VERY HONEST AND HONORABLE BUSINESS. I would not hesitate to recommend them.

Can I just wax poetic about how fantastic Teddy is? Seriously. We're weird birds and this man did not bat an eye. He asked for a kitchen match, I offered a flaming chopstick.
I will absolutely bring my business to Airco again.

I got a water filtration system installed back in November 2023 due to extremely hard water and health reasons. I was told for my first year I would not be charged for any service regarding the water filtration system. After a few months of use I called to get some more salt. The guy came out replaced the salt and checked the water and everything was working normally. As he was leaving he told me I owed $399 for the service and I told him I had the first year free and he called and verified that and went on his way. About a month later I get an email with an invoice for that same service saying I owed $399 so I called airco to speak about this. After a couple call backs they finally verified that it was a mistake and they would take it off my account. This continued to happen 2 more times, each about a month apart. After I was told for the 3rd time disregard that invoice I didn't end up hearing anything for a couple months until I got a voicemail from Cathy saying I owed on this yet again and was also told from someone else that I couldn't get any service until this invoice was payed. Due to health issues I just ignored this matter until I was in a place to deal with it.

Last week I called to once again try to resolve this issue because I got the same invoice from May 2024 and my water filtration system needs maintenance badly. I asked to speak with Cathy since she was the one who left me the voicemail. After explaining what was going on she said she would call me back. Didn't hear anything Monday, or Tuesday so Wednesday I call back and clearly I was forgotten about. I then get asked why I'm disputing an invoice after I've explained myself time and time again... So I'm told give her a few minutes and she will call me back.. I don't get a call back until Friday afternoon and it's some other guy asking why I'm disputing this invoice. After explaining myself for the 100th time he says the invoice issue is taken care of and scheduled me service for maintenance a week later.

Also when my filtration system was installed the guy needed to get in my closet to switch something with the water lines and they took out my baseboards to one side of closet and just left them without putting anything back. They were just sat up against the wall with nails sticking out and everything.

As a paying customer I feel extremely let down and this issue should have been resolved the first time it happened. The fact it's been well over a year since my filtration system got installed and I'm still dealing with this is ridiculous. I don't understand why I was denied service due to something that was your fault. My water now has visible white calcium build up and my appliances that use water aren't working as well due to that.

What we thought would only take a few hours turned into all day once a corroded pipe behind my wall was creating havoc. Matthew was so great and he is all about showing the customer what the issue is and the steps to fix it. Matthew cut me lots of discounts and I ended up spending much less than it could have been. Thank you Airco and Matthew for handling the situation ✌️ this lady is very happy again!!

I contracted with Airco to have a whole house generator installed. If I could have them come and remove everything they installed, I would. Talk about FUBAR. I have absolutely no faith that the generator that I spent over $14,000 will actually work if and when power is lost. Based on my experience, Airco is not a reputable company and has no integrity. It looks nice and all the installers were professional, but I feel it was nothing more than a money grab. Using Airco was a big mistake.

I advise against utilizing their services. The technicians, who operate on commission, provided inaccurate information regarding the issues with my system. They incorrectly identified the defrost control board and the contactor on the heating element as faulty. The cost of the part was $200, and replacement typically takes less than five minutes; however, they quoted $1400 for the repair. I subsequently engaged a more affordable service provider, who correctly identified the reversing valve as the actual problem. I incurred a $100 diagnostic fee for their erroneous assessment. I will not be using their services in the future.

Our AC went out last night and our house was getting very warm. I have a young son and a disabled spouse and their comfort is very important to me. I called Airco after hours answering center and left a message. They were so accommodating and came out to our house first thing in the morning and got our AC back up and running. Thank you so much for your excellent service!

Kylon and his crew did an awesome job on installing a new hot water tank in our home this weekend.
Arrived on time, extremely friendly, completed the install, cleaned up and answered all our questions.

I live in Edmond, Oklahoma and I have nothing but great things to say about the Airco team that installed my new HVAC system. Dillan, Triston and (Gary?) were extremely professional and very courteous. They showed up on time both days and did the job in the timeframe that was quoted. My sales reps Chris and Blake made notes upon their initial consultation and Dillan and the crew did everything that was listed and suggested on that list. They delivered everything that I was promised in my initial quote and I can tell a difference already. (My old system was 16 yrs old and beginning to struggle) I have no regrets whatsoever with trusting Airco with my homes comfort. I'm looking forward to the cost savings of the new smart system.