Plumbing reviews in Tulsa, Oklahoma

4.7 based on 1603 reviews Back to the listing
    5

    Our Technician, Konner, was great and communicated with us throughly. They were easy to schedule with & were very responsive to our clogged drain need.

    5

    Had a plumbing issue and called mastons for it. Michael came out with a great attitude and got to work immediately upon approval. They're also very upfront about prices and confirm with you before starting work.

    5

    Tate and Konner came out to my house to diagnose a clogged floor drain in my garage. They did a great job trouble shooting the issue, considering all options before jumping straight to the high dollar fix. I appreciated the respect to my property they displayed by wearing shoe booties inside and asking to move things instead to handling them with no regard. Tate and Konner arrived on time, clean and answered all my questions. As my fourth plumbing company I've used in the last 3 years, Maston's plumbing is probably my favorite and i will more than likely be using them in the future. The company offers Veteran Discount and I believe is Veteran owned as well.

    5

    Some of the original water lines in my 75 yeat old house froze and broke while I was working out of state. My wife called Maston's and within a few days after they had called me and discussed my options, they came in and replaced everything from the meter to the faucets. This has been needing to be done for years, and they made it happen and gave me peace of mind while I'm on the road.

    5

    Micheal was very thorough and figured out the problem quickly. He spent time investigating and came up with a solution that fixed our toilet.

    5

    James was great! He got my sink unclogged. Replaced my faucet and installed a whole home water filtration system when he replaced the water tank!

    5

    Of all the weeks to have plumbing issues, this week was the worst. I had family in town from out of state and all of the sudden my hot water tank decided to stop working! I asked for help on the neighborhood app and several people told me to call Maston’s Plumbing and Drain, and boy were they right. From the moment I spoke to Brittany on the phone, I knew I was in good hands. Turns out, not only had it stopped working, but it had been leaking as well. Maston’s came out right away, provided me with several options to get back up and running and even installed everything THE VERY SAME DAY! I now have endless hot water and EVEN whole home water filtration. What a blessing it was to find this company! I will never be calling anyone else for my plumbing needs!

    5

    Great customer service!! Plumber was very thorough, and office staff was extremely clear in communication. When I called in, I first spoke to jordan he was extremely attentive and understanding with what I needed, and continued to be helpful through the process as it continued

    5

    Tate was very kind and knowledgeable, he was thorough in explaining his process, how everything worked and answering any questions we had. He also took the time to stop and give pets to our cat Shaggy who demands all strangers pay the “pet me” toll. Very good experience.

    5

    We were shopping around because our hot water was running out faster than usual, and the reviews for Mastons Plumbing and Drain caught our attention. I spoke with Jordan and he was upbeat, professional, and actually sounded like he wanted to help. Solid experience overall

    5

    Excellent Communication!!
    We were stuck with a clogged drain with limited time on a Saturday night of course to get it fixed. I left a message and they called me back very quickly. They did their absolute best to work me in to their schedule that evening. Calling me back to keep me updated while trying to reach their busy technician who was on a current call. Sadly I had to make another choice due to my immediate need. Absolutely no fault to this company. They did everything they could to help me out on a very busy evening on Thanksgiving weekend. I so very much appreciated the calls back and the continued follow up as they were working so hard to get me on the schedule last minute. It is rare to have someone work so hard to get you in after hours. Thank you again for trying so very hard for me.

    5

    When we had a gas leak in the dead of winter, the folks at Maston's came to our rescue. They diagnosed the issue, developed a plan, provided accurate estimates, and even dealt with the red tape with the gas company and city inspectors. Their office staff was polite and professional, and their guys in the field worked their tails off, being careful with nearby pool and sprinkler lines. We will definitely have them on speed dial for our next plumbing emergency.

    5

    Was having some serious plumbing issues and called Maston’s to get it taken care of. Michael came out and fixed the issue at hand, and went a step further and quoted a price to fix a potential problem down the line. Both the immediate call and quoted price for a future fix were very fair and reasonable. Micheal was very thorough and informative. Even allowed me to chat with him while he did his thing. Would highly recommend!

    5

    This one of the best places to call for plumbing problems! Great customer service and communication! Called to get some info and spoke to an energetic guy named Jordan. Glad I called and spoke with him. He made everything easy!

    5

    Tate came and did a fantastic job installing our new toilet! Even discovered and fixed a few other issues we didn’t even know we had! 5 stars from us!

    5

    Konner and Michael were fantastic! They were both so thorough and professional. Konner outlined all the different options, both singular and as bundles. He also had great recommendations for faucets. Michael followed through on the plan with meticulous work. We are so satisfied with Maston’s Plumbing. We had used them before and will continue using their services. They are top notch. Highly recommend. Their prices are reasonable , too.

    5

    Michael came out and did some inspecting on a gas issue I had on my own. Michael was able to diagnose the issue very quickly and helped me. He explained everything very well. I would highly recommend Mastons plumbing and drain to anyone.

    5

    Tate was awesome! (Great name 😂) He figured out the hammering noise in my house, the water pressure was crazy high and he installed a pressure regulating valve to control the pressure of the water. They’re scheduled to install a whole home water filter also! I had no idea how many things were in our “safe” city provided water and with a newborn baby I had even more reason to address the safety concern.. A++ rating of Mastons Plumbing and drain! I will not use anyone else! They’re nice, sensible, their communication was great and there was no detail missed. Highly recommend Mastons and their team!

    5

    Zero complaints. We discovered standing water under the sink from a slow leak but had a hard time deciphering what the issue was. We called Maston's since we've seen their trucks at some of our neighbors home through the year. They had Konner out first thing the next morning. He was friendly, professional and knowledgeable. He quickly diagnosed the issue, wrote out various options for me to review and then upon a decision he quickly executed. Couldn't have asked for a better experience.

    5

    Fantastic service from James. The entire process, from calling and scheduling to the estimate and work was done professionally and he was extremely helpful friendly.
    Without question, we will make Maston’s Plumbing our first call for future needs.

    5

    I had a water line break inside the wall of my (older) house, and the quality of the existing plumbing created some complications in its repair. That said, Michael did an excellent job and I especially appreciated his upfront frequent communication throughout the work. Being an old house, I understand that the situation changes as the job progress and so it was great that Michael kept me updated during the problem solving while simultaneously managing expectations. In the end, his approach was as minimally intrusive as possible and he was diligent and considerate about reducing disruptions to the rest of the living space. His work is a credit to Maston's reputation.