Plumbing reviews in Tulsa, Oklahoma

4.7 based on 1603 reviews Back to the listing
    2

    They did a good job the first time they came out. There were some complications so the owner said he'd give me half off on pumping my septic out next time he came out. Though they did give me half off on the pumping of my septic, they only pumped the gray water and not the solids THAT FILL TWO THIRDS OF THE TANK. This company seemed ok at first but I wouldn't suggest them unless it's an emergency.

    1

    We needed septic sprinklers moved and they came recommended by Mullins. Started off good very responsive came out and moved sprinklers. Problem is they unplugged fuse to box and so without knowing our sprinklers did not run for over a week. When we questioned about the emergency call out we paid, and new toilet we bought, and expensive bill to fix flooded bathroom. They decided best choice was to deny fault. Mullins felt so bad they did everything they could to help, but All American thought 100 off of their 1700 bill was enough for all the problems they caused. Our total repair was over over 800. Where is the honesty and where is taking care of your customers. If I could give them a zero star review I would. Do not use them. If anything goes wrong they will not accept any fault.

    5

    Awesome experience, the technicians where very courteous, professional and knowledgeable. This was the best service experience I have ever had. And it was really great you had the special deal on the camera scoping. Thank you.

    5

    Man! What a great impression we had of Williams Plumbing today! We had a clog in drain in garage. Had a different company come yesterday and charged us $100 to do absolutely nothing but say it would cost $500-$3000 to fix problem. 😳

    Trevor came this morning and charged us $89 and actually fixed the problem! He got straight to work as soon as he saw the issue and knew exactly what to do to fix it.

    Williams, you just earned a new customer!

    PS-the only thing I didn’t like was when we called to schedule an appointment, they did not give us a time window of when to expect them. If I wasn’t on winter break, this would have been very difficult

    5

    Thanks to Frank for his excellent customer service! They were very professional, quick and did not cost me a fortune. Will definitely be using them again for any plumbing needs. 100% recommend them to my family and friends.

    5

    Ross did a great job! He came out within 20 minutes and quickly fixed the issue. It saved us from having plumbing issues during a winter storm.

    5

    Frank was the technician that came to our home. He was punctual, professional, and knowledgeable. This job was complicated and had some unexpected turns. Frank was patient with the situation, with great results.
    Thank you 🙏🏻

    4

    Frank was great! He handled a tough faucet removal we’d never have accomplished on our own. The only reason not giving 5 stars is because they got behind schedule by several hours. But the office did text to keep us apprised. Thanks, Frank!

    5

    Frank did a fast, efficient job replacing our kitchen faucet and resetting the toilet with a new ring. He looked over both jobs and gave an upfront estimate. Friendly and knowledgeable. Would use him again.

    5

    Came out quickly the same day. Great deal to snake out the drain. Ross was very respectful and nice and did a great job explaining what was likely causing the issue and how to manage it moving forward. Would call again!

    1

    Frank was nice and knowledgeable and fixed the problem quickly. When he gave me the quote I told him I thought that it was too high for the amount of work needed because I’m a do it yourselfer and I do have some experience what it would take to replace 2 pipes under the sink. But when he was done in under an hour I really do feel I was charged too much as my bill was about $475. I had taken off work to be home. He made what I thought was an estimate of repairs for me to sign. As a homeowner I had to make the decision of getting it fixed for this high price or pay him $90 for coming out and getting nothing done after taking off work, and hiring another more fair and honest plumber to do the work while having to take another day off work. I am used to a plumber fixing the problem and then charging for the time spent plus parts to fix the problem. Frank fixed the problem in about 30 minutes but charged me for four hours work. He got there at 8:30 and left at 9:30 with my $480.00. I thought since the repair didn't take near as long as the estimate that he would adjust the bill and charge me a fair price for the work done. But he stuck with the estimate saying it was upfront charging. I think it was upfront thievery. I was grossly overcharged. I called their customer NO- SERVICE to complain but they said there was NOTHING they could do. I will never hire this company again, the exact opposite. I would encourage anyone to never hire this company. Just don't do it. I got royally screwed and its so obvious.

    5

    I was very impressed for the excellent experience I had. From the moment I called to request the service to the inspection and repair service, everything was handled with great customer service skills, professionalism and knowledge. I will recommend Williams Plumbing and Drsin Services to everyone!

    5

    Discovered a leak on the morning of Christmas Eve., called them first and the customer service was friendly and informative. The plumbing technician Fred was courteous and knowledgeable, after evaluating the problem he ensured he had all the parts on his truck to complete the job today. He crawled through the muddy mess in our crawl space and fixed the problem quickly. Very satisfied with their service!

    5

    Had a water heater replaced and these guys did a great job. Explained all the costs up front, completed the work in a reasonable amount of time, and cleaned up everything before they left. They even went out of their way to make sure we were as comfortable as possible while the removal and install was under way. Highly recommend.

    5

    The service technician was very knowledgeable and friendly. He gave me quotes for replacing my existing water heater with the same tank size, replacing with a tankless system and adding a softener system. I opted for the tank replacement since it was the cheapest option and we are contemplating moving. I also discussed getting quotes on 3 other plumbing issues with him.

    5

    Super pleased with Williams Plumbing. They sent Ross out to deal with a clog of roots that I’ve been really struggling with. Ross made quick work of it, charged me exactly what we agreed upon and offered me a project specialist to come give me a quote on a permanent fix. I spent over $800 on plumbers before Williams trying to get this resolved. Ross fixed it and charged me $89. Ross deserves a raise.

    5

    I called this morning and the technician, Fred, was here this afternoon, right after a major snow storm I might add! He was polite, professional, and fortunately it was a minor fix. Very pleased with this level of service and recommend Williams Plumbing.

    5

    Trevor was a great representative of Williams Plumbing. Very gentlemanly, efficient, and professional. He showed up and got right on fixing our clogged drains. Great job Trevor, and thank you Williams Plumbing for an amazing price!!
    Michael and Karen

    1

    I’d really look into double checking their quotes. I was quoted the ridiculous amount of $2500 to replace some PVC pipe for my water heaters flue exhaust and another well known company fixed it in 30 mins for $290.

    I wasn’t even shown first hand what was broken. No photos or anything. Just a brief explanation of what they’d be doing to repair it and how it would take so long.

    I’m all for making money but there’s a way to do it professionally and ethically.

    5

    My technician was on time and communicated very well and gave me several options on the services. Work was done the same day. Great experience!

    5

    Our technician, Chris Bowman, was excellent. He took the time to explain everything he was doing. He was very knowledgeable and helpful. We highly recommend Williams Plumbing & Drain and especially Chris.