Reviews of local pros in Albany, Oregon

Great customer service! Communication was excellent, replacement was done in a timely matter, and overall they did an excellent job! Will definitely use them again for any future work.
Lisa

I spoke to Collin at Wise Heating and Cooling when my furnace unexpectedly stopped working during a very cold snap. He came straight away to diagnose the problem. Colin explained what was wrong in detail , he was knowledgeable, professional and took the time to explain what needed to be done. He truly is wise :)

Wise Heating & Cooling team is great. They responded my request quickly and show up on time. They are very knowledgeable, quickly did troubleshooting and nailed the problem. Also They explained clearly why that issue happened and what they did to improve the situation without additional cost. Really appreciate their great work!

Very timely, thorough and efficient service. I appreciated Collin explaining the possible issues my furnace might be having and what parts might need replacement and why it was having issues. Will definitely call them again if needed. Highly recommend! Support your local businesses. :)

I would definitely give more stars if possible! Collin was so kind, knowledgeable, and fair. We have been having issues with our unit and had another company "fixing" it for a year and a half. They were supposed to be the experts and did a lot of expensive work. This was such a frustrating and confusing time! We did reach out to another company for a second opinion to no avail. When I reached Collin with Wise Heating we were grasping at straws. But he came in and took his time, looked into everything, and found some issues he wanted to correct. He was very responsive and never talked down to me (despite the fact that the inner workings of the unit are a mystery to me). He was able to schedule the work quickly, and found a few problems from the other company's work. Collin never spoke disparagingly about the other company which I appreciate despite my angst with them. In the end it only took Wise Heating a day to address and fix the problem to get my air conditioning working again. Also, they charged a very fair and reasonable amount. I can not recommend this company enough!

Awesome service-very easy to work with-did an excellent job and answered all my questions-had them put me on their schedule for maintenance-won't use anyone else again-finally found a company that solves my problems

Professional service and purposeful process from bid to billing. Looking forward to getting on their annual HVAC maintenance schedule!

Colin and Aidan did an amazing job. Honest. Folks with great customer service.

Collin with Wise Heating & Cooling was very professional, knowledgable, honest and fair. I will definitely have him address my future HVAC needs!

Update:

Since my review we have had Collin and his team out to also install a mini split in our shop. And once again they amazed me with their work. They were so helpful and walked us through how to use our new units. Again I would, and have, recommend them to anyone looking for HVAC help!

I cannot say enough kind things about Collin! Him and his team were amazing to work with, did a great job, were reasonably priced, friendly, and even loved on our dogs. 5 out of 5 would recommend. We will be using Wise Heating for all of our HVAC and gas needs in the future.

Wise Heating technicians were knowledgeable, courteous and fast. When I lost my heat in the dead of winter, Colin came out after hours, that day. The work went well, prices were fair and they offered me alternatives that would save me money rather than trying to optimize profit for themselves. No scare tactics, no upselling. I will definitely call them again. Unlike a couple other companies I have used in the past, who started with a hefty fee just to get out of the truck.

Couldn’t recommend their service enough! Quick to respond, honest and fair pricing and they got the job done quickly! We will be using them in the future for regular maintenance!

Super fast response time, quick & kindly performed repair & some maintenance done to prevent future issues, all for a very reasonable price. Thank you so much, Collin & Aiden!

Great service! Fast and got the furnace working right away. I will recommend and call again if needed.

Knowledgeable, fast, friendly and professional. Was an unusual issue (odd pressure switch failure that looked like a power issue), but were able to isolate the issue and only charged for a faulty part rather than other issues that it could have been.

After multiple visits and attempts to upsell me into a complete replacement of my units by another company, I contacted wise heating and cooling.Best decision I could've made not only was the price great in the end but the service tech Aiden was amazing he explained everything as he went through the previous company's mess and determined what the original problem was and fixed it.He had to make a few trips to my home due to other jobs and time of day but I think he under charged us.He made sure my comfort was a priority.I feel this employee and the company he works for are incredible,upstanding and honest and really made me feel like they actually cared about their customers beyond just making money.I will be using them for all of my hvac needs in the future.

The owners and crew were very knowledgeable and responsive, very easy to work with, and their price was very competitive. They use high quality products and provide you with the right equipment to meet your need. I would recommend them to anyone for their heating and A/C service or replacement

I highly recommend Wise Heating and Cooling. A young company with lots of experience and knowledge. Their response time is fast, they are extremely friendly, and explain things very well. Aidan goes above and beyond in providing excellent customer service.

Waking up with no heat is never a good feeling! I called Wise Heating and they were able to sent Tech Aiden out the same day. He was kind and courteous, was able to explain the issue precisely and was able to order the part that day. Although we had to wait over the weekend for the part to arrive, Aiden showed up Monday morning and had the heat on before noon. These are my go-to HVAC guys now!

Great experience! I called Wise Heating & Air, and Collin answered. I let him know the problem I was having with my AC. He was in the area on service call and said he could stop by and take a look at my unit. Collin is very knowledgeable and diagnosed the problem right away. He replaced the capacitor and checked freeon. Back in service. Nice and cool again. Thanks again for your quick response 👍 I would highly recommend Wise HVAC to anyone in need of service or repairs.

Collin and Aidan explained the installation thoroughly and listened to our concerns. They completed the installation quickly and we are pleased with our new heating/cooling system. I highly recommend Wise Heating and Cooling.