Home Services reviews in Beaverton, Oregon

Very friendly and courteous employees. Went above and beyond our expectations. Thank for stretching and cleaning our carpets. Would definitely use again. Definitely would recommend to any one that need a carpet service. Thank the wife is extremely happy.

& Carpet Repairs!
Robert & his team are AMAZING!
This is my 3rd or 4th time using Carpet Savers, yes we have dogs.
Without their help our house would have deteriorated years ago, it's
hard to keep on top of things and feel good about your house.
Thank You!!!
- Beth
Beaverton, OR

I called and made an appointment with Creative Carpet Repair for a small repair patch job. I received a quote of $149-200.

However, today they sent out a company called Carpet Savers without explaining to me that they don’t themselves come out to do the job. They contract the work out to someone else.

When the technician arrived I asked for an EXACT price before he would start... he said that his boss Robert told him to call him for pricing. 🤔

The owner, Robert told him to charge me a whopping $300!! I objected and explained my conversation with Creative Carpet Repair regarding the cost.

Immediately I dial Robert... no answer. The technician suddenly and on the spot and without calling Robert for approval then offers to reduce the price by $100. Hmmmm... A moment ago he had no authority to give me a price for the job but when I politely protested.. all of a sudden he had authority. This seemed very shady and was now another red flag.

In the end... Josiah did good work but didn't do what I contracted for. I asked for ONLY the small area to be patched. But, he ripped out much more of my GOOD carpet than necessary and planned to throw it away instead of leaving it down and replacing only the small area around it as I asked. Now I have a big long area of remnant carpet that's impossible to disguise while a random piece of my original carpet is not affixed anymore.

I got Robert on the phone as Josiah was refusing to fix the problem. Robert asked me if I had seriously just written a bad review about him on Google. When I replied yes... he said "and now you want my technician to go "above and beyond" to fix your problem?! At this point.. I told him that I no longer needed his service, ended the call and showed Josiah out.

I declined to pay for this service.

I had my carpet repaired with Carpet Savers Northwest yesterday (06/14). I have been already told by another carpet repair company that they do not want to do the work as they felt that people will notice the patch work and would not even give me the written estimate for the repair. When I called Carpet Savers, it was totally a different experience that I did not believe at first. My first reaction was how is this person so good to talk to and other person was so rough. Robert was able to give me the appoint in just 3 days. He showed up at the right time and explained all my questions. He gave the estimate which was the less than the verbal estimate that other person gave. He did the work right away. He was able to get one of the repairs done without any patch by stretching the carpet instead of adding a patch as was thought originally. Overall, it has been a great experience working with Robert. I would trust him for my next carpet repair job 100%. I am glad I found someone I can work with. I don't know how their other workers are, but it would could talk to Robert and get personal attention, I feel that you would be happy with the experience. He did say that he answers all customers' calls.

Also, one more thing I noticed is that the other carpet repair company sent a sub-contractor to my house for the repair. He was supposed to call me 30 minutes before he would reach my place, but, he did not. By the time I reach my place, repair person had to wait for few minutes at home and was not happy though it was his mistake. In case of Robert, he called me 20 minutes before he was going to be there. More importantly a company whose owner stays involved and work with customers is much more trust worthy than a company that sends sub-contractors to customers homes.

I had carpet savers replace my downstairs carpet, clean my upstairs and patch a spot upstairs. I also had them clean my HVAC vents and dryer vent. The team did a great job with the install and cleaning. They were efficient, polite and considerate of my home. I am also very impressed with how well the patch turned out. Robert the owner, was very responsive with questions and concerns. Roberts price was also very fair. Most importantly though, It was very clear to me, Roberts main goal for this project was to make sure we were 100% satisfied with the outcome of the project. It is very reassuring to know the owner of the the company has your best interest at in mind. Thanks Carpet Savers! I highly recommend this company.

Fair priced, solid cleaning jobs. The workers are good at what they do. Leave nice pattern in the carpet and a nice smell. They said they can even lower the smell if it's bothersome. They do patchwork and re-stretches. Years of experience between all the workers. Fast too but do the job right.

Quality Cleaning has been great to work with. I am able to call or text our assigned representative whenever I have questions or feedback, and they are always friendly and prompt to respond. They even customized our cleaning schedule for certain parts of the building. They’ve definitely made a big difference for us. :)

The staff at Quality Cleaning are very responsive. They take action when feedback is given, and they go above and beyond. Highly recommended!

Excellent service. Highly recommended.

I had a wonderful experience.

So good, highly highly recommend!

Awesome service, excellent quality work

Amazing work and my offices are always left looking immaculate!!

Dependable team, great for small and large cleaning jobs, highly recommend!

One of the best, most PROFESSIONAL Organization. I have dealt with👌
GREAT TEAM.

Awesome job. Very clean and professional. I highly recommend!

Amazing people and great service. Our dental offices have never looked better

Highly recommend the Nexus team and their services. Wonderful, dependable people offering great cleaning service

Love Nexus, they've been doing an incredible job keeping our Theater clean! They are very responsive and flexible. Would highly recommend.

The owner, Gabriel, is great to work with! The whole team has been professional and pleasant.
If or when something needs to be discussed and/or adjusted, it is all handled in a timely manner with great communication. I have referred Nexxus to many other business owners

Nexus provided the best deep cleaning service in Beaverton. Best service.