Electrical reviews in Eugene, Oregon
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The two gentlemen arrived and were very nice. Even though they were late, they did great job repairing all items on the addendum.
Thank you. -
The first time using Contractors Electric and I am a forever customer. A pleasure to work with and very professional, they did a wonderful job. Thank You!
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We watched as our hot water heater shorted out. So stressful to see the sparks and flames, we just had a house fire in Feb. They came in less than 30 minutes and job done. We called another company we knew and they said TWO WEEKS? WHAT? I don't usually leave good reviews unless I am extremely impressed...I was! Thank for the Starbucks coffee!
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Showed up on time, the service rep was professional and fixed the problem quickly. Every step of the process from point of contact through billing has been easy and all of their employee's have been friendly. Highly recommend their service.
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Contractors Electric was recommended to me by a friend. I used their service. They were on time, professional and fixed the electrical issue within an hour and charged me fairly and accordingly. I'd recommend this company to anyone needing an electrical contractor.
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When we lost electricity to several key areas in our home, no one had time for us! Until we called Contractors Electrical. They had someone out to help us within a few hours. Solved our problem and saved us! Thank you! Highly recommend them!
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Very fast service, electrician was to my house same day. Did a great job replacing an outlet and switching out a blown dimmer switch. I highly recommend them and will use this company next time.
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Excellent work, very professional
The electrician was here at the scheduled time and completed the job within the time I was quoted. I was happy with the price and the job done. I would definitely use Contractors Electric again. -
extremely prompt- arrived about an hour to veneta from when i called. excellent service- travis solved a very complex problem efficiently and verified the problem had been fixed. in short this will be the business i call first next time i need an electrician
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Travis was our electrician and was very professional. He showed up on time and went right to work. Trouble shot the issue and corrected the problem. Knowledgeable and pleasant. If you have any electrical work, I would use Contractors Electric!!!
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We have had Contractor's Electric install light fixtures in our home twice in the last month. They are on time and meticulous in their work. I highly recommend Contractor's Electric!
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Christos came out to my house and fixed the electrical issue. He was fast, friendy and highly efficient.
I can recommend their service. I'll call them again if another problem arises. -
They were patient, friendly and helpful. We had an "electrical emergency" and they were the only company able to fit us in and get us our power back right away. They were more than fair on their pricing, and very understanding and patient with me when I needed more explanation as to what they were doing and why. Thank you!!!
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The electrician called at the time of our appointment to say he was half an hour late for the first appointment of the day. We had arranged our day to accommodate this appointment as we both work outside the home. So disappointing. Management thought this was totally normal and reasonable.
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I’ve used them twice & they usually have open availability, which is awesome for emergencies. They show up, get the job done fast, and charge a fair rate. What’s there not to like? My only criticism is that you have to call or mail your payment. No online payment option.
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We were very pleased with every aspect of our interaction with Contractors Electric, from the courtesy of the scheduler, the promptness of the response, timeliness of the appointment and the good work of Steve and Adam in wiring our fireplace for a gas insert. Thank you for your good service
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Worst experience ever AND I have known the owners for 8 years. I even called Steven twice before posting this asking him to give me any excuse to not do this. He never replied. 1. They missed their first appointment and said they were only 10 minutes late. I left the house 40 minutes after the 7:30 am appointment. 2. The Electrician was very dry and grumpy 3. They charged me 8 man hours to hook up a hot tub that already a cutoff switch located near hookup location. (confirmed by his colleges this was VERY excessive should have been 1 hour 2 MAX) (Technician that fixed it and another electrician both saw the job) 4. The hot tub did not work and it was found by the manufacturer and technician that fix the faulty install it was wired incorrectly and the technician said this was "grossly incompetent" 5. Steven said he would stand by the work but when questioned about it he said everyone was lying to me and the work was done correctly. He said it was impossible they did it wrong. 6. I pressed him about the 8 hours (I already paid the bill) he said it was because he sent an apprentice only because he needed 2 on the next job. Normally he would have just sent one. And it took 8 hours because they had to move the tub out from the wall. WOW! 8 hours to move an empty tub about 1 foot? The expert that fixed the tub said it would have taken him 40 minutes but he would have billed me for an hour. 7. Steven reluctantly said he would refund the apprentice hours but here I almost 2 weeks later no check for the overcharge. Steven called it free labor. 8. The other owners wife, Rita Brown posted a 1 star review on my business website. When questioned how we could have done better she replied that we need to follow through with our agreements. Hmmmm??? lets see. I paid the bill and complained about the sub standard product and service and I get attacked? please refer to item #7 and think of following through with agreements! This was an issue between Me and Contractors electric not my business. That was just unexceptionable behavior. I have read some of the other contractors electric negative reviews and I do see a theme. They dont respond to criticism well if at all. Also talking to an owner of a major contractor in the area I learned they will not use them for lack of communication also. I see lots of 5 star reviews but if you decide to use the guys I hope you have a better experience than I did and I hope they do it correct the first time because they wont fix it. All my irritation and Stevens irritation could have been avoid at MANY steps along the way. Step 1. Steven could have come out to correct the issue as soon as I said it wasnt working. Instead he let it take its coarse and let some one else fix it. step 2. When asked about the excessive hours to do what seemed a simple job. Respond quicker than 20 days and 3 requests on my part for an answer. step 3. NEVER say never. Steven said it was impossible they hooked it up wrong and said that the technician that fixed the issue was lying to me. That was just weird. step 4. As a business owner I some times side with the customer and take care of them even when it appears to me they are wrong. But the trick is to not let the customer know I think they were wrong. I do truly appreciate their business . Just take care of them and they will take care of us. Step 5. Steven could have called me and had the pleasant conversation I promised. I really didnt want to write this review and wanted him to give me any reason not to.
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We had an electrical problem at our rental home. So glad we found Contractors Electric! They provided excellent service, on time and at an affordable rate. They explained the problem and corrected it. Will use them again & recommend them to friends and family without hesitation.
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I called this company on a Friday and they sent out Mick and Reese the following Monday. They showed up on time and proceeded to bust out the work. I have to say that I was impressed by their team work and how hard they worked. This company gets 10 stars from me. Highly recommended:)
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Although the Electrician was nice enough and did the job well (simple thermostat replace) i was shocked to see the hourly rate on my invoice was $127 per hour. The guy was here for 20mins tops. When I asked the person who sent me the invoice, I feel like I could hear the laugh in his message saying "Yes, our rates have risen alot in the last few years". Then, to top it off, there is no way for me to pay, unless with Check, without paying a 3% service charge. So on top of being expensive for the hourly rate, they then charge you additionally to pay them. I feel like the convenience fee should be included within the $127 per hour. I will probably not be using this Company again, and instead will try to use a Company or are more forth coming with prices, and who are not just solely focused on $$. I'm disappointed.
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Steve, Jeff, Noah and the rest of the Contractors electric crew/staff are the best electrical contractor I have ever dealt/done business with in the nearly 40 years I have been managing locally in the auto business. Very knowledgeable, professional, reliable and HONEST. it has been a pleasure doing business with them and their staff. Thanks for ALL your help Steve & Jeff.