Electrical reviews in Eugene, Oregon

Have tried for four months to get them to complete a job a job started last year and can not get a call back or them to complete the job.

Never returned my call for an estimate, waited for two weeks1😕

No worries when they're on the job. Great workers and polite too.

Chris and his staff provide amazing service! They have always been quick to respond and complete my projects on time, very professional. I would highly recommend!

Have hired them several times. Superior Electric does great work, homeat, reasonable prices, patient with my older home wiring needs, and professional. I am a novice at home restoration, and the electrician took the time to explain what parts were needed at each step.
He even gave me my atypical requirements of lighting fixtures for my house,, helped Search on line, verified I was purchasing the correct ones on etsy and amazon.
For the parts I ordered incorrectly, he ran to the hardware store to get them.
Superior Electric did not charge me for the time educating me, and the trips to the hardware stores.

An electrician was supposed to head over to my rental house and call with an estimate 2/27. I called in the afternoon because I had a morning appointment and hadn't heard from them yet. At first I was told I wasn't on the schedule...okay...disappointing but I was scheduled for the following week during that phone call. Receptionist called me back 10 min later and said the electrician actually spent 3 hours at at my property that morning.

I was disappointed they didn't call as requested before doing the work. I asked for a call back from Tyler, who I understand is the owner. I was asked to confirm my phone number and email to receive an invoice. I didn't receive a call or invoice via email and a few days after the work, I emailed them to remind them I needed an invoice (3/5). Nearly a month later (4/1) I received a call letting me know my invoice was overdue. I never received one and I never got a response back from my own email inquiry.

The receptionist is incredibly rude and lacks any sort of customer service skills. She's snarky and takes no accountability. She originally told me I wasn't even on the schedule and then called to tell me they were actually at my home for 3 hours. Seems like company mismanagement and lack of communication at it's finest. She insisted she emailed me...she didn't. I paid my invoice the day it was received, 26 days after the work was done.

I will not be calling Bear Mountain again.

Bear Mountain came to our little cabin in
the woods in Central Oregon to do a service change. They did all the leg work obtaining permits and contacting the power company. They were in and out in a day. They showed up when they said and did a great job. I would highly recommend them.

Couldn’t be happier with my experience with Bear Mountain Electric. From the first interaction when I called, all the way through until the job was complete. This is a professional outfit.

After 2 months of computer, TV and electrical problems. Contacting Spectrum and our local utility and 4 different visits from them. We were still having a problem. We contacted Bear Mountain and when they sent out their service tech he found the problem within 45 minutes. The problem was resolved and no longer did we have an issues. The technician was very professional and explain to me what the exact problem was and how to rectify the problem. An hour later our local utility followed his suggestion and everything was fixed.

Professional Service !

Excellent response and on time for a breaker replacement.

They really dropped the ball. Think they have communication problem.

They were quick in responding , diagnosing , and repairing my problem.

Helped me trouble shoot over phone when power was out which saved me!

Very responsive, professional and explained things clearly. Highly recommend!

5 star, loved Denver & Tristan, quick efficient use of time.

They installed a new fan in my bathroom. Great work, showed up on time.

You guys ROCK! Thank you so much. I've never had work like this done without being present and was very pleased on how great everything works and looks. I'm VERY VERY GRATEFUL!

they charged $206 to come out and replace a dimmer switch ($172.50 labor and $33.50 'materials'). needless to say I think that's excessive.

Awsome came at appointed time did the job quickly. Only charged for the time here. Would definitely recommend them.

They were able to fix all my issues and some within 3 hours. Amazing service. Highly recommend!