Landscaping reviews in Eugene, Oregon

I hired Reese Landscapes for yard maintenance because a friend recommended it. However, as I learned later, they have over a dozen trucks, and the crew that served my friend’s house is different from the crew that served mine. The crew comes each week and mow the grass, that’s all they do, weeds started popping up and I called to ask they treat the weed, they always said: “we will put it on schedule” and they never spray. One time, I talked to a crew member about the weeds growing in the lawn, he said: No problem, he would take care of it, and he sprayed. It turned out that he sprayed “Roundup”, it killed all the healthy grass where they sprayed and my lawn looked terrible with yellow spots all over front yard and backyard!

I called Reese and complained about it, and ask them to fix the problem, after multiple phone calls, 4 weeks later, the owner finally came, and brought a bag of grass seeds to plant at areas where they sprayed roundup. By then, it was already May, it was hard for the new grass seeds to grow in the hot sun. I watered everyday, but still didn’t see new grass growing. I called Reese, they said it was my fault, I should have watered more frequently. It was my fault!? I shouldn’t have these big ugly yellow spots on my lawn if they didn’t spray roundup!

I was fed up, I fired Reese and hired an independent professional who cares my neighbors yard. He did such a good job and charged less. 2 years later, the yellow spots where they sprayed Roundup are still there, and I cannot believe how Reese responded to this incidence with no apology and corrective action!

Getting a quote for a large patio paver project was super fast & easy! The business was nice to interact with & the quote seemed very reasonable. We just decided to push off our project but will definitely give Reese Landscapes our business when the time is right.

This company has the poorest customer service of just about any company I have had dealings with over the last 50+ of home ownership. Failure to return phone calls, failure to respond to messages and materials left at the business office and failure to show-up on-site to discuss problems and, FINALLY, just never coming back to finish the job are some of the issues. They began the job without completing the finalization of the contract so I had no idea what was going on when someone showed up and started building the walk-way with materials we had never discussed. After trying to do the job without the knowledge on HOW to do the job and having to start over 3 times to try to fix what they were doing wrong, they left it. The steps are totally unacceptable. They are of concrete slabs never intended to be used as steps and, most egregious of all, they ARE NOT UP TO CODE. Should we decide to sell our home, we're both 75, we would be forced to tear up most of the work Reese did because of code issues. I am disabled and needed a safe way to go approximately 20-25 feet to my small deck and greenhouse. Every trip up and down is really scary because of the concrete "steps" that are about 11/2" high, just high enough to be a tripping hazard. Reese knew this when the steps were installed and when they just walked off the job instead of doing it properly. This whole discussion doesn't even touch on the upper portion of the project!! It is a mess. They cut off the edge of the upper garden and just left it. There is a 2-21/2" difference between the driveway and the small deck surface. It's a broken arm waiting to happen on a very, very obvious tripping hazard. What recourse do I have? Probably not much. The company has not responded to any of my concerns. I will likely need to hire someone else to fix the poorly planned and poorly executed projected. The LCB and CCB will be getting my complaint. Maybe that will save others from getting such a bad deal.

I have had a number of landscaping companies over the years. Mitch and his crew do my weekly maintenance and have done a few extra projects (new fence) for me and I have always been very pleased. No other company has ever done the outstanding job that they do😊. Very happy to write this review!

I've had Reese build 2 waterfalls for me. While they do beautiful work, in my cases, the quality just isn't there. In both cases the liner got a leak within a year. The first time I paid them to redo the liner but on the second one I'm not willing to pay for a fix and I'm not satisfied with their response to my problem.

Update: It took a while but Reese Landscapes made things right after all. They fixed my issue but the fix was only to 1/3 of the project. Like I said, it fixed the issue but 2/3 of the project remains at risk in my opinion. It s good to have this running again. I stand by my original post, but I felt the need to update this with the results, they did fix the problem....

Update.... After a few months this waterfall developed yet another leak (as predicted). I didn't even bother telling them because they ignored my last email regarding a problem with a UV light. So I have a $30,000 boat anchor in my backyard thanks to them.

Update: We came to a compromise on the bill. Updating rating per agreement.
Untrustworthy! I was quoted 1850 for the work I had in mind. The work was performed minus some drip line. I had to call back to get them to finish the dripline as originally described. The guys left, I assumed I’d be getting a bill for the 1850 I was quoted. Instead, I received a bill for $3700, more than double of what I was quoted! Never once did I increase the scope of work, nor did anyone communicate that they were over budget.

I called the company several times to try to resolve, no one contacted me back. Then I get another bill for over 4k!!!

I finally got ahold of someone who was very combative and threatened to come to my house to rip out the irrigation that was put in!

Do not trust this company!

We LOVE Reese Landscaping. Since landscaping is not my area of expertise, I desired to work with a company that works with me to anticipate needs. Our yard is maintained beautifully, and the work is done expediently. I am always surprised how fast the crew gets the job done. I find Reese to be the easiest team to work with in Eugene.

Great job on our landscaping and fence work. Wasn’t exactly sure what we needed but with a little help with the vision it all came out great! Will definitely use this company for our next project in the near future.

Found Reese Landscape at a Home show. I needed to have my entire back yard redone - remove what was there, clean it up, lay sod, put in 2 planter boxes, add river rock, repair fence. Previous owner had dogs that were diggers and the was a shed so the yard was a mess. They also cleaned up the front, and put rock in the front. All this was done in 3 days. They are hard workers. Show up on time, worked the full day, enjoyed their work, even commented to each other and myself that they enjoyed their work. I haven't seen people who really enjoyed their work and were good at it.
I Highly recommend Reese Landscape for any type of Landscaping that you may need to have done. It was a pleasure to have such respectful workers at my home. Anytime I need anything done, (I need to have fence work done in the future as well as a tree) this is who I am calling. They are well worth calling and the price, which was better than anyone anyway. Besides, They did what I wanted and didn't tell me what I needed to do or should do. They did what I WANTED. Very refreshing.
CALL REESE.

We contracted with Reese Landscaping for many years and they provided us the services we requested. Towards the end of our contracting with them they never responded to any emails, or phone calls, and in-person visits aren't possible. Do not work with this landscaper if you expect to have solid communication.

Loved the service the actual landscapers supplied but the billing and the office are terrible. Never could get my direct bill pay set up correctly resulting in overcharging me, not charging me and then charging me again, requested quotes for winter shutdown were ignored and finally the icing on the cake a letter mailed the day after Christmas telling me they closed their Salem office and we’d no longer have service effective the first. Real classy….

I had one of Reese Landscapes crews in my neighborhood yesterday and asked if they could give me a price on stump removal. They crew said that they would get back to me and within 10 minutes I had and answer at a great price. They were able to get the job done that day, we’re very professional, did a great clean up job and very very pleasant to work with. Thank you for the great customer care!

We have been a Reese Landscape customer from back when Dan ran the show. Now that Mitch has grown company and increased the services offered it is great to see the same values have been maintained from when his dad started the company.

They recently repaired and updated my night security light system. The job was done promptly, on time and on budget. Can't ask for anything more than that!

Reese Landscaping has worked on our property for many years…..sod lawn, retaining wall, stone steps, driveway lighting and yearly irrigation maintenance. The friendly, professional staff and timely response to my calls makes me happy to recommend and support this local, family business!

I recently had Reese Landscapes out to start some maintenance on my home. I could not be more pleased with their service - they showed up on time, did great, efficient work, and were very fair across the board. Would recommend anyone and everyone to work with Mitch and his team! Thanks Reese Landscapes!

I just love Reese Landscapes. Everyone is very helpful and listen to my concerns about plants. We have had dogs and they always shut the gate when done in our yard.

Great company to work with! Fixed my broken sprinkler head and replaced a few nozzles..., affordable, efficient, professional, fast; very pleased!

I’ve used this service for 2 years now, and it is not worth the price. I have a xeriscaped lawn, and I’ve been charged $250/quarter for “maintenance”. Come to find out the other day as I worked from home for the first time since service began that this “maintenance” is 45 minutes of people walking around with weed whackers.

I called the office and asked how long a quarterly maintenance lasts, and I was told 4-5 hours. Great to know that I’ve been overpaying for the last 2 years. Even better to know that I should’ve been getting 4-5 hours of work and instead got 45 mins.

Do NOT trust this company. They are disorganized and are clearly okay with taking advantage of situations/people.

Our experience with Reece Landscaping was great! When I called to request an estimate on building/installing standing-height garden beds, Mitch came out that day, discussed the project and soon after provided the most cost friendly bid of 5 I received. The crew, led by Jared was friendly, efficient, and kept a well-organized, clean work site and the finished project is perfect! I would recommend Reese highly for your landscape design/build project.

We have Reese on contract to perform weekly landscape maintenance for our business. They consistently perform quality work, Javier is the best he is very polite and diligently does what he needs to do to keep our grounds looking there best. We have never had a problem with invoices or billing. I am proud to support this local company and highly recommend them.

Reese landscaping is the best of the best. A great local family business with amazing employees. I would highly recommend this company to anyone. Great quality of work, honest, knowledgeable and professional all the way around.