Constraction reviews in Portland, Oregon

After a successful career at one of the largest telecommunication companies, many years spent negotiating claims, I retired to a condominium home.
My home is located in a scenic, 96 unit condominium community.
For more than 12 months I have observed and communicated with Charter Construction owners, employees and sub-contractors. I have personally witnessed them making decisions and taking actions, regarding our homes, based on their values and principles.
I EMPHATICALLY DO NOT RECOMMEND CHARTER CONSTRUCTION.
"If (doing what is) Right Doesn't Matter, We Are Lost."

note: compromise works.

Grayson with Charter Construction did a pool decommission for one of the buildings I manage and it was a refreshing experience. They gave a budget and a time frame beforehand and stuck to it throughout the project. Their pro-active communication and willingness to go the extra mile and explain the process set-by-step was very helpful. If you're looking for a trusted contractor, reach out to Charter Construction.

Charter is simply one of the best. Reliable, professional, on time, and they truly care about getting the job done right. They go the extra mile and always come through.

Charter replaced the siding on a 12 unit condo. They worked with the HOA and we had a really straightforward transparency for any issues that came up.

I would definitely consider them for the next project you may have.

Charter is always my first call for projects big or small for my property management business. Their professionalism, timeliness, ability to get to the heart of the issue and provide solutions is unmatched! They are the best - and on speed dial in my phone!

Great company, great customer service, great partner.

Not only is Charter willing to go above and beyond when it comes to project completion, they also go out of their way to ensure community members are informed and at ease when it comes to community rehabilitation and upgrades.

As a real estate developer, these are main focuses when it comes to projects. I really enjoyed working with Charter and appreciate their ongoing support to local community efforts and exceptional project results.

Keep up the terrific work Charter!

Charter is a wonderful company and it would be impossible for me to list all of their positive qualities, but here are a few: Communication, site management, subcontractor management, budget conscious and they VE to help us come in under budget.
Great company, I can't recommend enough!

Let me tell you about how much my client felt heard and taken care of by Alicia at Charter Construction! This is a client that has high anxiety and apprehension about dealing with middle of the night leaks. Not only did Alicia put my client at ease, she quickly dispatched out the team to get the leak taken care of. THANK YOU for treating our mutual client so well!

Charter Construction Company is amazing! Organized, coordinated, communicative, clean. I would hire them again.

I had a water leak in my condo. From the minute that Rob Myers, the Charter Project Manager, and his team walked into my unit, I knew I would be in great hands. They were informative, polite, and incredibly empathic to my situation. We had to patiently wait for the HOA insurance policy to kick in (mine was amazing, a shout out to Nationwide) for almost six months. In the meantime, Rob communicated with me while the process was underway. When the project was finally approved, Charter’s team came in and seriously, ‘rescued a damsel in distress’ they recommended a company to move out my things (a shout out to ServiceMaster), and literally went in there and accomplished the mission as soon as possible. They are a family run company and it shows, they’re amiable and always coming in with a positive attitude in the midst of a misfortune. I was mortified, but they helped and coordinated, made new partners in the process (a shout out to Macadam Flooring), literally hand held me through the process, explaining everything and also provided very helpful guidance. I am very thankful to Rob and his team. I would, without reservation, recommend Charter Construction for any job, from small to major. I want to add that this is not the first time I work with Charter, I had a major water leak in 2015 (a different property), and Charter came to the rescue back then as well. Thank you Charter!

Charter was an outstanding contractor partner to work with. Communication was great, stayed withing budget and surfaced ideas to reduce un-needed scope. Work quality was best in class. Cozmo was on to of the project every step of the way.

As an Owner Rep, I used Charter to help resolve $5MM+ of buildings leaks throughout a development that was built incorrectly (long story). Charter was great to work with from start to finish and provided a level of care and professionalism that made a hard project feel easy.

I have been worked with Alicia C. on many projects and couldn't be more pleased. She is great at what she does! Very communicative, knowledgeable, quick to solve problems, and truly dedicated to her clients. She is an absolute pleasure to work with! Highly recommend!

Charter performed an approximate $3M building envelope extensive repairs project on our 26 townhomes in 2024 in Lake Oswego. Their construction staff was excellent as was their coordination with the homewners. The work was preformed timely, on budget, of the expected high quality workmanship, and without any hassles or signficant change order requests. They worked well with our building design consultant. We have nothing but praise for Charter and would recommend them without hesitation to other homeowners associations.

We recently used Charter Construction for a rehabilitation project on a pedestrian bridge at one of our retail centers. They were thorough with their communication during issues with the City permits and kept us informed on the progress all the way until closeout. The bridge turned out beautifully and we're very happy with the results!

For a full year, Charter Construction "lived" in our condominium community as they re-constructed our entire 7 level roof in downtown Portland. From the team leadership to the contracted workmen to the communication team, they were efficient, courteous, safety-conscious, and of course, highly competent in the daily tasks they performed all whilst people lived in their homes, a highrise condominium building. We were SO fortunate they accepted our project!

Charter Construction is currently working at an HOA where I manage the landscaping and Loren and his team has been nothing but great to the crews and myself so we can stay on top of the landscaping services we still need to attend too. Has communicated what area they will be in on what dates so we know where to steer clear! Thanks Loren!

This project was due to water damage thus only some of the moulding needed replacing. The original moulding install was done two years ago and in a high rise which I know added a lot of extra steps for them. The crew installed the new moulding to a perfect match up and the client is very happy with the results! Also, Tim was very helpful in the calendaring of the work and it was done in a very timely manner for me to keep the project going.
Thank You for the efforts
Kevin Gallagher
Project Manager

I have had terrible experiences with live-in construction companies in the past with theft and lack of respect to personal belongings. I met with Ian prior to the removal of the entire wall in my unit and he assured me that the team and contractors would be quick and professional. Checking security cameras throughout the day, I noticed they put extra floor protection down, removed shoes upon entering and did not damage or touch any personal items or attempt to enter doors to my bedroom. I applaud Charter and Ian for the integrity and professional work done. Aside from the cold next few weeks, I do not have any concerns with the work being done inside and on the balcony/patio area over the next few weeks. They are the crew you will want to work on your apartment or home. My ONLY complaint is they left my front door unlocked after working inside.

Over all the team that has worked in my unit has been pretty good, if we have had an issue they fixed it, except for nails and screws in my tires and they give me the runaround for the last 2 weeks about getting them replaced. I have worked with the foreman that is understanding and tries his best to correct it but his PM Dino always wants to put a bandaid on it and call it good.. I’m very frustrated with the upper management of charter and still to this day STILL NOT RESOLVED !!!!!!

Charter construction helped me with a smaller project for my home. I needed one side of my house re-sided and a window installed in a dark room on that same wall.
Dillon came out and was a pleasure to work with from start to finish. As soon as the window came in from the manufacturer, Charter was on the job and finished quickly and as promised. The crew did a nice job. Dillon was available to me for any hiccups along the way and also came out at completion to touch base and inspect. I am very happy with the experience.