Constraction reviews in Portland, Oregon

We recently did a major masonry project with Charter and were consistently impressed by their professionalism and communication. Amy was particularly helpful and knowledgeable. There were a lot of moving parts, and she made even the larger obstacles and transitions feel seamless.

Charter Construction executed the complex project of re-piping our old condo building by hitting every metric on the nose:
- excellent project design at most competitive price
- maintaining timely and responsive communication with the Board and our residents
- meeting the project schedule even with additional work the Board added during the project
- returning in-unit finishes to their original, or better, state even after extensively required demolition. The quality of all the work has been outstanding.
- coming in under budget, even with additional work added by the Board

Work was done while residents occupied their units and the Board heard nothing but high praise from all our owners and residents during this very complex project. Honestly, we can't believe the project went so smoothly given its extent and technical challenges. The HOA Board

I moved into my apartment in Gresham at the end of December. It was under construction when I looked at it but the manager assured me it would be ready in time. The entire building was undergoing a major fix due to improperly sloped decks (not built by charter to my knowledge) and major leaking.
I showed up the morning of my move to find little had been done, the master bedroom was dry walled but not painted and the second bedroom I was planning to use as storage still hadn’t been mudded and taped and textured and the living room had equipment strewn about it. I had movers showing up at my house that had been sold in less than two hours to pack me up and move me here so to say I was stressed would be a a massive understatement. I called the manager and she immediately came to see. She was shocked it wasn’t finished but assured me they would get it done as quickly as possible. So 6 hrs later my movers and I arrived to find little had been done. Everything was piled into the living room and I was left amongst my belongings. I was told by charter that the work would be done by the next day. So I moved as much of my stuff as I could into the second bedroom and the master and shifted what else I could so I could at least sleep on my sofa. It took a week for that work to be finished except for the master bed room which the building maintenance staff came and painted the next Monday. What I didn’t know was that there was also a major leak in the apartment, I noticed there was some wet spots and bubbling in the living room drywall on the day I moved in and pointed it out and the building manager told Charter. A week after I moved in it rained and I had water running down my living room window so I called the manager again, she called charter to see when they were going to coming inspect the issue. It took two more weeks and I had my windows plastic’s off to catch the water. It was another 4 months before they came in to abate the windows but hadn’t been given clearance to abate the other spots where the dry wall had bubbled. That took another 2 months. So finally 6 months after I moved in living with my belongings stacked up in the living room and spare bedroom with only the kitchen and master bed unpacked, I had to move all my furniture and boxes out of the living room and shove them into any space I could so the rest of the living room could be abated. Then I had to wait a week and a half before the drywall was rehung mudded and taped and textured. Now here I sit waiting while the only thing preventing Maintenance from painting and letting me actually unpack is 12 feet of trim… it’s been a week since drywall was done and my hell is still going on.
This has been the worst construction nightmare of my life and has added unbelievable amounts of stress and I would never recommend this company based on their inability to get the work finished. As for their quality… I’ll let you know the next time it rains

If You Want Your Building to Survive the Next Apocalypse, Call Kyle.

You want a contractor who actually shows up? You want siding that doesn’t peel off like sunburned skin after a weekend in Cabo? You want someone who doesn’t make you feel like you’re funding their third vacation home in Maui? Well, look no further than Kyle Knees with Charter Construction.

Let’s talk about features:
• Nickel-and-diming: nope
• “Surprise” change orders: nope
• Shady sales pitch: nope
• Transparent proposal, fast turnaround, and siding that laughs in the face of UV rays and rain? Yep.

Let me tell you a story. One day, I looked at my retail building and realized the siding looked like it had just come back from a 40-year war. Water damage, sun damage, probably emotional damage. I called Kyle. He gave me a proposal so fast I thought I accidentally ordered it off Amazon Prime. I approved it, and like a miracle, the siding was replaced, sealed, and finished before I even had time to panic-scroll Pinterest for color inspiration.

This siding will outlive me. It will outlive you. It will outlive your children’s children. Future civilizations will uncover this building and write dissertations about Kyle and his Team’s craftsmanship.

Things this siding is strong enough to do:
• Survive a Category 5 storm ✅
• Deflect passive-aggressive customer comments ✅
• Possibly withstand nuclear winter (not tested, but I feel good about it) ✅

Kyle catered the proposal exactly to what I wanted, didn’t upsell me on nonsense I didn’t need, and still came in at a price that didn’t make me consider selling a kidney. If I ever need more work, I’m calling Kyle before I even call my therapist.

Bottom line: If you want siding that lasts longer than most celebrity marriages, stop scrolling. Call Charter.

Charter Construction is the general contractor for the exterior envelope replacement of 26 homes in our neighborhood. That entailed the removal and new installation of roof, siding, windows, gutters and paint. They have chosen excellent and professional subcontractors. Charter’s onsite lead foreman is great. Very knowledgeable and is very capable of answering questions and concerns of the residents. The office staff are friendly and keep us informed of the status of the project. Overall I/we are very pleased with Charter Construction and recommend them highly.

Charter construction did a large scale restoration job for us this winter. Dillon Pewsey was our lead and he was fantastic to work with,professional,knowledgeable and personable. The scope of work was stressful for us because we were dealing with insurance and management companies and Charter was very helpful in dealing with all of the factors. The quality of work was very good,the job site was always left clean and in order and anytime i had a question or concern Dillon and Charter were always very quick to respond and take care of it.

Highly recommend and would use again

The HOA contracted with Charter to fix construction defects on a condominium complex. Unlike most constructions projects this one was completed within the proposed budget! The communications with the Charter team was excellent, with weekly meetings with the team and the HOA board. Meeting minutes were sent out promptly. Budget items were explained clearly. Special shoutout to the project superintendent, Mike Wicks, and project manager, Cozmo Kinyon. Would highly recommend Charter.

Working with Charter has been a great experience. I have worked with a lot of contractors and they have been the best by far. I have been so impressed with how organized they have been from start to finish. Any issues that came up they responded to immediately. The communication was fantastic, they stayed on schedule and let us know at each step what was happening and what would be next. I love that they have someone from their office that coordinates with the home owners or tenants. That saved me so much time and headaches. Lisa was amazing as was Mike and the whole team. I highly recommend them and will be using them again.

Charter gutted & remodeled my master bathroom into the most beautiful bathroom of my dreams! They took care of everything and made the experiences love!y! Highly recommend!!

Very nice , polite and hardworking team. Oscar went above and beyond to help us take care of a construction emergency that came up during the weekend.
Thank you for the beautiful work you guys did

I served as the 2393 Park Place Condo Association Treasurer during our total redo of our plumbing intake system. These guys were amazing. They went above and beyond to ensure all was done properly and their communication protocol was so helpful. Our homeowners knew what was going on at all times. As the few issues with homeowners raised Charter made sure they were heard and satisfied with the resolution. Other building maintenance issues arise during the 6-month long project and Charter was there for us on those too. They stayed on time and within budget. The financial part of the project was professionally handled and there was lots of transparency, which I really appreciated. I am so happy we chose Charter as our project solution team! I would recommend them for any complicated project that may come up.

Where do I even start? I can confidently say Charter has some of the best in the business. Alicia, has always impressed me with her deep knowledge of restoration work, clear communication, and unwavering professionalism. As a SR estimator/ Project Manager, Alicia demonstrates incredible attention to detail. She provides a thorough, accurate estimate that accounts for every aspect of the job — no surprises, no guesswork. Her ability to break down complex issues into understandable solutions makes the planning process smooth and transparent. I highly recommend Alicia and all of her colleagues over at Charter Construction.

Six to eight sq foot plaster patching job at corner of wall and ceiling over the toilet. Two person crew taped down floor, wall, and fixture coverings, cut and mixed all materials in that space, covered the holes, taped and filled the joints, matched the existing ceiling texture, and partially dried it all as needed to proceed, all in about 90 minutes. Came back the next day and matched the paint. Fast and excellent job all around. Nice guys.

Charter has done numerous projects for my company in the last year. Most notably a significant waterproofing / construction defect repair that was incredibly complex. Ian, Scott and the team communicated well and solved innumerable problems over the course of an 8-9 month long project with lots of twists and turns.

Work performed: Replace moisture barrier, siding, windows, decomposed wood & paint exterior for a 3-story 30-unit townhouse complex in an urban setting. This was a major project spanning some months.

I think that the Charter Employees and subcontractors performed exceptionally in all respects. All the workers were very helpful to my wife who is blind. Without fail, they workers assisted my wife navigating around compressors, line cords, lifts and other obstacles. Never once did she need to ask. Special thanks go to Jorge.

The quality of the workmanship has been exceptional. The buildings look brand new. The internal finish work that was required by the window replacement was superb, special thanks to Bu.

For the duration of the project, Charter provided weekly updates and advance notice of work via email. I had a couple of occasions to work directly with Loren, the site manager, who was always well-informed, responsive, ethical and helpful.

Part of this survey asks "How would you describe the price you paid?" I don't have the knowledge to answer that question; but, I do know that to complete a project of this scope and leave few (none on my part) if any complaints behind is worth an awful lot.

For this kind of project, it is hard to imagine that we could have made a better choice than Charter Construction.

We hired Charter for our HOA to replace siding, deck doors and windows on our 30 unit complex. We have been very happy with their professionalism, timeliness, end of day clean up and attention to detail. We had an on-site supervisor that was always available to help with any issues, answer questions and manage any concerns that popped up. Our weekly meetings kept everyone abreast and informed. We couldn't have managed such a huge project without this competent contractor who definitely realized these were our homes and not just a job site. Would recommend they highly!!!

Charter completed a huge project for our HOA which includes 30 townhouses in SE Portland. They were outstanding in every way. They stayed within budget and completed the 7-month project on time. When does that ever happen? All of the staff and workers were kind and courteous, and a pleasure to be around. Really good people! I don't have a negative thing to say about Charter. We are so grateful we hired them. 100% happy customer!

I had a great Experince !! I had a leak from the upstairs unit, which meant cutting a hole in my ceiling above my shower to fix it. Charter came out to do the patch and paint and I have to say -10/10 recommend. Michael was really communicative so I always felt like I knew what was happening and when. Joseph did patch and paint - he was beyond considerate (taking off his shoes, being nice to my dogs who came to just accept his presence). As a woman who lives alone, it’s not always common to have kind men who make you feel safe and do an excellent job!! He even went out and got my paint so it all matched!! It was really a fantastic experience.

We will never work with Charter Construction again.

The only reason Charter Construction even had this $40,000 project was because we brought it to them. And instead of valuing that relationship, they completely mishandled the job from the start. Their Idaho branch has completely imploded, communication has been almost nonexistent, and the project itself has been dragged through the mud. What should have been a straightforward job has turned into a complete disaster.

To make matters worse, we submitted our final invoice back in August — and as of today, we still haven’t been paid. Charter has already been paid for the job, yet they’re withholding payment from the contractor who actually did the work. That’s not just unprofessional — it’s unacceptable.

We take pride in our work and stand by the jobs we do. But Charter Construction has shown us that they do not value their subcontractors, their commitments, or the basic principles of doing good business. If you’re considering working with them, think twice — because if this is how they treat the people who helped them land the job in the first place, imagine how they’ll treat you.

There was a flood in my condo from upstairs. Charter construction came to the rescue. Jeff and Hawk were amazing! Jeff was In constant contact for setting up next steps and Hawk was always there getting things done and so easy to work with. I would highly recommend Charter Construction!

We just got done speaking with Laura from Charter Construction inquiring information on to be added to their vendors list. We are Steve's Paint and Renovation and are a small local company in the area. Laura was extremely helpful on answering my questions on how the process works to be added to their vendors list. When we were speaking with her she seemed very knowledgeable and professional and answered all the questions we had. Note: even if we do not have the opportunity to work with this company we highly recommend them. We found about this company through a referral and they came highly recommended as well. Thank you again.