Landscaping reviews in Salem, Oregon

Neri has overseen my lawn and landscaping needs for years. His work is solid, he's reliable and prices tasks fairly. I appreciate Neri's honesty in what I've tried to do with my yard--several times over the years he's made recommendations that I've taken him up on, and he's talked me out of a few of my own bad ideas as well. I recommend him to all of my friends and family.

Neri and his team did a high quality job flattening and installing sod here at my place. Very professional and great communication I would highly recommend him for any landscaping needs

As a longtime customer for many years, I have had nothing but great service for my yard. That has included clean ups, trimming of my extensive arborvitae, and ongoing yard maintenance. Over the years, I have had many compliments on my beautiful yard.

Neri and his crew helped remove a stretch of gravel & recover the area with mulch at my house. Very professional, great communication, very up front about prices, procedure, etc. It looks great and I’m very pleased with their service!

Neri has been doing our landscape maintenance for four years now. We have been extremely satisfied with the work he does as well as with his pricing. He goes above and beyond to help us with any changes or special projects. We had been told by several neighbors that we have the nicest lawn in the neighborhood. I would highly recommend his company and service services to anyone.

Neri and his team at Affordable Landscape Maintenance have been outstanding. He’s professional, knowledgeable, and capable of handling just about any landscaping project we’ve needed. We’ve worked with him for over 10 years, and the quality, consistency, and care he brings every time have been excellent. I highly recommend Neri to anyone looking for reliable, top-level service.

I use Green Thumb for our weekly maintenance service for my 400+ unit community in Corvallis. They service our community twice a week, and are always thorough and out of the way for my residents convenience. They take our recommendations and act immediately. I appreciate Johnny for his regular communication with me. I never feel like I am just another client.

Johnny Burrows started in 2015 and has been a blessing in disguise ever since. I can always rely on him to follow through with any concerns that I have had. He also has taken time to help me with planting advice and gathering plants for my huge landscape project. I really appreciate his honesty and personality. He really represents Green Thumb well.

Christobal and Ishmael OMG, I can't say enough good things about these two and the crew that they run. They compliment this property to a T. They have always worked very hard and it pays off. My property is always well groomed and clean. If I ask them to do an extra task it is never a problem. They have a great attitude and I love to see them every week!

I've trusted Green Thumb to service and take care of a local, upscale student housing property and have been left feeling nothing short of impressed. Week in and week out Johnny continues to keep the property in pristine condition and even finds ways to tackle additional projects I throw his way. From the landscapers in the field, and right through the office and management staff, every interaction I've had with them has served to keep me confident that they are the right team for the job. Thank you for all you do Johnny and the Green Thumb team!!

Excellent company. I manage apartment complexes and they do 2 of my places. I had a issue with one complex and was assured the issue would be taken care of the next day. I was surprised when I pulled up crew was working hard and my company contact Johnny B. Was along side them in the trenches. I appreciate the hard work and look forward to working with green thumb for years to come. Thank you Johnny and crew.

We had a wonderful experience with Green Thumb Landscaping! When they gave us our initial onsite visit, they did our backflow test as well, and gave us a great value on our irrigation bid (which they sent to us via email a couple weeks later). They fixed our existing sprinkler zone to cover our entire front lawn while saving water, they also added an additional zone and it is all working great! I highly recommend them and look forward to future projects with Aaron and Green Thumb Landscaping! Thank you again for your excellent work and professionalism!

This spring our flowerbeds were filled with unwanted grass and weeds we've never seen in the past. We like to work in the yard, but we knew it would be fall before we got it under control. Johnny Burrows brought in the people he calls the "Day & Night" crew. Within five hours, they had the yard looking wonderful. We had lots of Iris blooming, and not a one was lost. They were very careful around all our existing plants, they weren't afraid to ask questions, they were very personable, and they worked so very hard. Now we are able to putter in the beds and see easily what plants we want to add or move. We are very pleased with the outcome.

I called Johnny at Green Thumb Landscape about water leaking from what looked to me, to be part of my apartment's sprinkler/irrigation system. We had just had Green Thumb out last week to winterize the system, and I assumed the broken pipe had something to do with their most recent visit. Johnny had Dustin, his Irrigation Specialist call me, who after a few minutes of me trying to explain what I was looking at, told me he did not think it was a sprinkler system issue. HOWEVER, Dustin rescheduled all of his appointments anyways and drove out to my property to check it out for me. Once he got there, he showed me how his irrigation system ties into my main water line after the leak. We were then able to determine that the leak is most likely coming from the building's water shut-off valve.
Dustin went out of his way to stop by my property and then took the time to show me the important /need to know things about the rest of the irrigation system at the multi-family property I very recently started working at. I appreciate your sense of urgency, your time, and your patient Dustin. Thank you and great job.

We have been customers of Green Thumb for over 12 years. They are creative, reliable, do quality work and their professional skilled employees are top notch. I personally want to thank Johnny Burrows for always staying ahead of the seasons and keeping our facility looking tip -top shape.

Dustin gave us a courtesy call prior to arriving and got here right on time. We have a backyard drainage issue at our home that needs remedying. Dustin walked the property, gave me a verbal and picture description of what he understood the problem to be and his ideas on how to remedy the issue. If Dustin is an example of the type of work and expertise we will receive by hiring Green Thumb Landscape then we cannot go wrong. Excellent communication skills , personable, punctual and very knowledgeable. These are all traits that give a homeowner a good feeling about hiring them for the project. We will get the estimate shortly and hopefully can begin the process immediately.

Just got home to my beautiful, freshly cleaned yard thanks to Green Thumb Landscaping. I always come back to these guys whenever my yard needs attention because their results consistently exceed my expectations. My only complaint is that getting on their schedule sometimes takes a long time (it can take a couple of weeks to get a call back). However, given their quality of work, I have to assume it's because they're in high demand, and they're always worth the wait.

Dustin was top notch in keeping in contact with me and making sure I knew, every step of the way, what was happening with the maintenance and installation needed to get the watering system dialed in at one o my properties. Very professional , good work ethic from what I saw and expedient. Yep, I can handle working with him again.

I also want to give Johnny kudos for meeting with me over the same project and keeping in touch with me until we could get answer re the maintenance contract . We are both in the waiting game but he is professional re this.

Both of these guys have great professionalism, sense of humor, willing to answer what they can, explain operations well and have a sense of humor. I would work with them both anytime.

They don't stand behind their work or fix their mistakes, and they make a lot of mistakes.

GT redid my back yard several years ago and I am still having issues.

While the job was being done, the site manager was MIA most of the time, resulting in a lot of issues. It felt like every time I checked on the work, they were doing something wrong.
When they did the initial job they installed a different kind of fruit tree, the rock wall was unstable, some of the irrigation was not working, the backflow test report was not provided for the city, the pond autofill leaked, my yard sloped toward my house instead of away, a cover to keep dirt out of my foundation vent was not installed, the pond pump and filter housing leaked, and our AC unit position was not adjusted as it should have been. I asked for tracer lines for the irrigation and was told they would provide photos which I did not get. I was charged for visits to fix issues with their work.
Some of the issues were resolved and some were not, but it took manny manny calls and emails just trying to get them to follow up. I did what I could my self to avoid having to get them back out here and still not fix something. I spent over a 2 years trying to get GT to finish the job.

There is still a low spot in front of my shed that creates a large puddle. The pond pump and filter housing has shifted so the filter is jammed against the pump. I need to use a crow bar to shift the pump over to get the filter out for regular cleanings.

For a while I thought the pond leaked, but I tested it and it holds water fine, so I just told my self, with the waterfall there is just a lot more evaporation than expected. It turns out there has been water trickling over the the liner near the top all this time. I moved some rocks to reduce the issue, but I could not fix it with out some significant adjustments. I emailed GT about it stating "I was hoping this is something we could talk about." I did not tell them they needed to fix it for free. It seems it took me too long to figure out the liner was installed incorrectly. It is clear they are not going to help me with it unless I pay $140 for someone to come out plus time and materials.

GT responded to this review not by contacting me, but by emphasizing that this issue is outside of their warranty window. Making a statement like "We proudly stand behind our work" right after a customer brings up an installation issue is concerning. Adrian's initial email response was "Reviewing your previous work, it looks like the last repairs on site were in 2016; (I was actually still dealing with their issues at the end of Nov. 2017) unfortunately, that places the timeframe out of warranty. We can definitely take a look at the issue and determine the problem and fix under a work order.
Our work orders are $140 for dispatch, plus time and materials billed at $70.00.
If you wish to set up a work order, please let me know so I can get one started and sent for approval."
There was no apology or effort to see what they could do to help with a mistake they made. All they did was ask for money.

If you are getting some significant landscaping done you might want to look someplace else, because this is the kind of workmanship, service, and follow up support you can expect.

Top notch in business development, estimating, and follow-through. GT has become a trade partner that we try and work with whenever we can and I expect that trend to continue. Great people, great work!

we have used Green Thumb every year. in the winter they come out to winterize our system and again in the spring to start us up. Dustin came out today to start our system up. He was courteous and even our dog liked him! He also pointed out some issues that we will need to address later and explained why. He did a thorough job and made sure everything was working properly with our sprinkler system! Thumbs up[ to Justin and Green Thumb

I want to say that so far I am disappointed with the way I have been getting treated. I have been dealing with Pat and he has not been very helpful or professional. He is very rude!

I bought this house a couple months ago. The previous owner had you guys fix a retaining wall. The area was left a big sloppy mess for about a week or so and than they put hay down. Originally I was going to ask you guys to look at putting stairs in for me but that changed immediately the first day I spoke to Pat. So now I have several contractors who have come over to look at putting a bid in for me.

I asked these contractors what they thought of the work that was done. I had several contractors ask where does the 3” drain come out at because we couldn’t find it. One contractor told me that he thinks this retaining wall will only last for about a year or two. Another contractor said how come the bottom retaining wall block was not in the ground? Legit questions if you ask me. Is there someone else besides Pat that can have a little bit more patience with helping customers? I still can’t get a legit answer from you guys about getting my boulders done.

I’m trying to work with your company in getting these issues resolved but I am getting to my boiling point. I highly recommend that if you have job that needs to be done than do not use this company because of the following above reasons. Most likely I will put a call in with the better business bureau of Oregon if my issues are not looked at or explained to me by the company who did this work.

Hopefully you folks out there read this review and make the right decision on which company to pick for your yard work.

Sent from my iPhone