Reviews of local pros in Scappoose, Oregon

Very efficient and quality installation of furnace and a heat pump. Western had professional workmen and great communication. Customer support also great. Western installs Trane and American Standard brands which are both rated the highest of furnace brands in Consumer Reports. Start by reviewing the brands and choose your installer based on who carries that brand locally. Western also best rated of Trane dealers around. Looking forward to many years with this system.

Guys did a great job with our HVAC whole home system. New furnace and outdoor condensing unit were all installed in 1 day. Very friendly and answered any questions we had.

From the moment my furnace was red tagged, the folks at Western Heating have been wonderful, knowledgable, and kind throughout the whole process. The job was quick and easy and now I have a beautiful new gas furnace. Thank you Jeremy and Jordan!! If you need a furnace or cooling, call Western Heating and Cooling!! Sincerely, Moira

Prompt arrived on time.
Easy to talk to and answered all my questions.
Good teacher on how to find error codes.
When done thoroughly explained what done and how to work furnace
Communicated well with wife and explained situation to her.
Would highly recommend

Jacob Rehbein was the tech today. He was professional, polite and courteous he explained I needed a new part for the furnace, due to a gas leak. He solved the problem, replaced the part and inspected the unit. He told me the unit will need to replaced and said I should schedule an appointment with a consultant to regarding the installation of a new furnace I have very happy with the quality of work and the service.

We just had our air conditioner installed today and my wife and I wanted to let everyone know what a great job Western Heating and Cooling did. They are true professionals, very knowledgeable, and did a great job. Our old air conditioner was 20yrs old and they replaced and cleaned up the inside going above and beyond. We really appreciate such dedication. With employees like Jeremy and his partner I see why everyone likes Western Heating and Cooling.
Thank you Jeremy—-Great Job!🤟🏽

Extremely available and friendly service techs and owner. Furnace was replaced quickly and professionally. Yes will use again if I require any work on a HVAC system. My system went out and Todd brought out space heaters because the weather was cold. Purchased new furnace on Monday Western had it installed Tuesday Morning.
Thank you Todd

Great customer service! The receptionists were friendly, knowledgeable & pointed out the benefits to their discount package.

The tech Jacob was awesome. We bought a home with a older system that has a heat pump which I was unfamiliar. I had a lot of questions & he was super patient & informative. Very happy with this choice.

Jacob at Western Heating and Cooling always takes care of us. We've lived at our home over 20 years and throughout the last several of those years helped us out with various things like replacing the burners in our furnace to Stainless Steel, and the latest project: adding an air filter. Jacob and Western are professional, friendly, prompt, and quick. I highly recommend them.

Was referred to Western Heating & Cooling through NW Natural after my furnace stopped working on the coldest day of the year. They had me scheduled for an appointment very quickly. Jacob was very knowledgeable and professional. He had the furnace up and running in a matter of minutes and answered every question I had. I felt as though he made my priorities his, and helped to do everything in his power to alleviate a very stressful situation.

They came out on a Sunday evening to get our AC fixed! It was 95 outside so we were extremely grateful. Todd was helpful and pleasant to work with!

Jeremy and Corbin came to install our new HVAC system today and did a great job. Jeremy kept us updated throughout the installation and even pointed out a few things that we’d need to know/address in the future. They were friendly and professional and had great communication.

First-rate installation from start to finish. Corbin, Michael, and Todd are courteous, knowledgeable, and professional. They left the basement cleaner than they found it! They explained all facets of the new system. These guys deserve a raise!
Kim Worrall, Rainier, Oregon

Michael arrived when promised, he was knowledgeable, professional, efficient and explained everything he was doing. This was our first experience with Western Heating & Cooling and we couldn’t be happier. His product knowledge made us feel very confidant.

Jacob was great. Very kind and professional. Answered all our questions.

They were very professional and did a really good job. They were also very respectful and nice. Good Job!

I cannot say enough good things about the Western team! Chris, Todd, and Corbin were polite, communicative, cleaned up after themselves, and completed the job timely, and on budget! Western has my future business!!

Michael was fantastic to work with. He was on time, friendly, very efficient and knowledgeable!

Today we had an install of a new unit and had three Techs out to do it. All three; Jeremy, Corbin, and Kenny were all very professional, they did a great job representing their company and we couldn't be more satisfied with the level of professionalism and knowledge they had while doing the install and explaining our system to us. Great job Jeremy, Corbin and Kenny these are the kinds of encounters that make us rave about companies and definitely recommend services to other people

From the estimator to the install crew the experience was easy and pleasant.

They carry Trane, and since our Trane AC and furnace lasted over 25 years, the decision to go with them was easy.

While the Trane more expensive than the similarly configured Carrier system, the difference was not a factor.

Western Heating was great to work with and we're friendly and professional.

Took care of me and my family. I live out in North Plains they sent out Francisco and he got me setup with a new mini split. My heater broke back in December so we needed a new one fast. It took them a full day to remove the old heater and installed the new one, by the end of the day we had heat again. 10/10 customer service. Would recommend to anyone