Appliance Repair reviews in Springfield, Oregon

Went down the list to get someone out to fix my washer which had a bad water pump. They came out same day when others were booked out for a week. They had the part in stock and it was a done deal. Also I pulled my rubber boot off to clean and had trouble putting it back on. Called to have them just come do it and he was willing to come out next day but gave me some pointers and I was able get get it back on. Will use for any work on the future.

Its been a couple of years now since I had this experience with Hank.
My dishwasher had a slow drain effecting the quality of the wash cycle. I contacted the shop on Main Street, told them all the trouble shooting I had done already. I had broke the machine down already, inspecting all elements, clearing all hoses filters etc. They advised I have a home visit by 'Hank'. It would only cost $80 dollars an hour. Since I had run out of ideas I scheduled a home visit. Hank was punctual, arriving on the dot. I ran over all the steps I had taken already with Hank. I then watched as Hank retraced everything I had already done. Crawling around floor, inspecting the moving parts, checking hoses etc. At the end the hour having resembled the washer and taking my check for $80 dollars Hank suggested I heat of pot of water til boiling and then pouring it into the washer set to drain only. He said this would clear any grease in the lines. Well I gave him my money and boiled a pot of water. Lo and Behold my washer drained as it should after this. I'm pretty sure Hank is smart enough to have known to advise me to boil the water first, before charging me the $80 dollars. Had he done so I would be recommending his business instead of advising my friends to avoid him and maybe giving him positive review. I do not recommend this business.

Hank answered the phone promptly, and moved things around to get to me and my broken washer as quick as possible. Same day service. His pricing was fair and he was very friendly, and told me my options regarding the broken part. I felt safe with him in my home and would certainly recommend him and/or use his services in the future. What a really nice guy.

Hank does an excellent job repairing your appliance in an expedient cost saving manner. He was the best at responding to my call for help when my built in wall microwave broke despite being extremely busy. He is reliable and did a great job finding the parts needed. I could not recommend him enough. He also fixed my dryer a few years back and did a great job. A+ service.

I called to get a quote on my washer, which wouldn't get out of the "sensing" cycle. Instead of a quote, he walked me through how to fix it (for free) and it's working just fine now. One of the very few honest businessmen. When I go to replace my washer/dryer set I will most definitely be going through him. I highly recommend him.

Seemed like an honest guy at first but my dryer broke down again less than 5 months later. When I called he blamed me?!? Gaslighted customers? I won't be giving him anymore of my business!

I was very pleased with Hank. Nice guy answered his phone!! Needed a new stove he was able to deliver next day. I would recommend him.

The woman at the front desk was super helpful along with the gentleman who picked up the phone before I arrived here. Being located down 99 their location felt sketchy like I could be gang violenced before I got into the store buti I igot there like 10 minutes before they closioed on a Friday so I really felt like a bad man for being so late...then as I walked up to the front desk the woman working was super nice and diagnosed my burned out heater element within literal seconds and within a minute I had made a purchase and was walking out the door...my dryer element was a good $60-some-odd bucks but it made our dryer work after instillation, so definitely worth it! I would recommend doing the home repair over purchasing a new machine any day and above that I would recommend working with these folks to get the part you need! They were fast, friendly, and knowledgeable AF! Thanks again!!

I used Hank for a professional opinion for my washer dryer purchase and took his move and professional installation service twice and I would do it again too.

Highly recommend Hanks they’re very reasonable fair. Highly recommend them and we will use them again. They saved us from a very potential fire, they cleaned up all the hair and lint from our dryer. Prices were very good. They had the parts and were able to fix it with an hour.