HVAC reviews in Tualatin, Oregon

My spouse discovered Robinson Brothers Heating & Cooling initially through a local radio station and their affiliated businesses. We had multiple quotes for our furnace repair needs. Nolan was incredibly professional, sincere, and offered us a fair price. His colleague, Braden, later came to carry out the routine maintenance work. He was equally professional and answered all our queries. Nolan was also there for us when we had issues with our thermostat. Initially, we had mistakenly purchased the wrong type of thermostat for our furnace. Once we got the right one, Nolan returned without any extra charges to program it specifically for our furnace. I strongly recommend their services!

When my heater stopped working on a cold Saturday, I reached out to Robinson Brothers Heating & Cooling’s 24-hour service. I got a call back within minutes, and Braden arrived at my home shortly after. He quickly handled the warranty repair, charged a fair price for an urgent weekend service, and had my heater running smoothly again in no time. It's great to work with a company that truly cares about their customers.

From the start, Nolan was friendly, helpful, and quick to respond. He checked out my AC problem carefully and gave me a very fair estimate. He was always available whenever I had a question. The team showed up as planned, and every crew member was polite, responsive, and clearly knew a lot about air conditioning repair. My AC is now working great. I feel confident that if I ever have any issues down the road, Nolan will be there to help and fix things. I will definitely use this company again.

Robinson Brothers Heating & Cooling installed our HVAC system when our home was built. Since then, we've always used them for heater repair and regular maintenance. We've always been happy with their work, but our latest experience really showed how great their team is. On a Friday afternoon, John was at our house doing the yearly furnace and humidifier maintenance. Accidentally, the furnace's control board got damaged and the heater stopped working. John quickly worked to find a replacement part, drove a long way to pick it up, and had everything fixed by later that evening. That's really outstanding service! Before he found the new board, John even got our furnace running temporarily so we wouldn't be without heat. As soon as he had the replacement, he and his manager made sure to come back and do the permanent repair right away, so we could relax for the weekend with no worries. Very impressive!

Our heater stopped working during a really cold spell late one night. I called our home insurance, but the first contractor they assigned couldn’t come for over a week because they were so busy. The next day, I asked for a different company, and that’s when I got connected with Robinson Brothers Heating & Cooling. John called me right away and said he could be at my house in about 30 minutes. He arrived on time, wore a mask, and kept a safe distance. He was very professional, and in less than 20 minutes, he replaced the faulty part in my heater so our home was warm again. A couple of days later, my thermostat stopped working. I sent John a text just to see if he could help, and he replied right away, even though it was late on a Sunday night. He said he’d come out the next day to fix it. I’ve never had service this quick, respectful, and dependable. Highly recommend their heater repair services!

Recently had a new air conditioner and furnace installed to replace our old system. The air conditioner was a new addition for us. The whole process was smooth and easy. Worked with Geoffrey on the first inspection, getting a quote, and setting up the appointment. Everything was scheduled quickly. Every technician we interacted with was professional, friendly, and knew a lot about AC repair and installation. The installation crew did a fantastic job—the work area was left clean and everything is running perfectly. Highly recommend their AC repair and installation services!

we've used this company in tualatin for furnace repair and maintenance for many years, and we've always been happy with their service. they are quick to respond when something goes wrong, and their technicians really know what they're doing. this past weekend, our furnace started acting up and wouldn't heat the house. i called monday morning and was able to get a same-day appointment. geoffrey came out for the service call, arrived right on time, and was very friendly. he quickly figured out what was wrong, fixed it, and even double checked the whole furnace system to make sure everything was working right before he left. the repair was finished the same day, which was great. we'll keep using them for any heating or furnace needs and would definitely recommend them to anyone in the tualatin area.

If I could give a 10 star review, I definitely would. I feel so lucky to have found Robinson Brothers Heating & Cooling! I’m new to Tualatin and didn’t know who to call when my AC stopped working—of course, it happened on a super hot day. They kindly fit me in for an emergency appointment. The technician, Nolan, was very knowledgeable and made me feel right away that I could trust them. It turned out I needed a new HVAC system since fixing the old one would cost more than it was worth. The owner came out, looked over my situation, gave me a quote the same afternoon, and even scheduled my new system to be installed the very next day. Everything went smoothly with the installation. I’m so glad they’ll be maintaining my unit from now on. I really appreciate how quickly they helped me out!

Nolan has come out to my home in Tualatin several times for furnace repair and general maintenance. Every visit has been a great experience. He really knows his stuff when it comes to furnaces and has found and fixed issues I didn’t even know about. Most recently, when I noticed my furnace wasn’t running right, Nolan was able to fit me in between his appointments very quickly. He discovered a broken part, and even though his schedule was tight, he made time to repair it right away because he knew I had young kids at home. I really appreciated his care and dedication. Nolan also took care of a few other maintenance issues, and he took the time to explain everything to me and showed me how to prevent future problems. I highly recommend this company to anyone looking for reliable furnace repair in Tualatin and will absolutely use them again!

After dealing with several AC and furnace problems over the years in my 90s home, and trying out different repair companies, I’m really happy I finally found this team in Tualatin. I’ve called them a few times now for AC repair and every time they show how knowledgeable and skilled they are. Nolan, the technician, is always honest and never pushes unnecessary services or parts. Recently, when an electrical storm knocked out my air conditioning, Nolan even helped me troubleshoot the issue over text in the evening. That kind of dedication is hard to find! I highly recommend this company for anyone needing AC repair in Tualatin.

Robinson Brothers Heating & Cooling installed our heater several years ago. Recently, we started hearing a strange noise coming from the furnace, which turned out to be an issue with the inducer motor. Since they had registered our system when it was first installed, the parts were still under warranty. Nolan came out quickly, figured out the problem, and replaced the faulty part. We only had to pay a small fee for the labor, which was done in less than an hour, saving us a lot of money. Throughout the whole repair process, everyone was professional and friendly. We highly recommend their heater repair services!

after our old ac unit finally stopped working, we needed help fast since summers in tualatin can get pretty warm. the company we used for years had retired, so we weren’t sure who to call. thankfully, we were referred to a new ac repair company that really impressed us. we called, and they sent nolan out right away to check things out. he explained everything clearly and helped us choose a new air conditioner that was much smaller and more efficient than our old one. the price was very fair and the team did a fantastic job. they were friendly, worked quietly, kept everything super clean, and made sure the house looked just like it did before they arrived. they even put down protective covers from the back door to the basement to keep things tidy. a few days later, geoffrey stopped by to double-check that everything was running perfectly. couldn’t have asked for a better experience with ac repair in tualatin.

review after 24 hours post install - the team was fast, professional, and really friendly. they came out to my home in Tualatin and installed two ductless mini split systems. everything was put in clean and level, and both units are working perfectly so far. geoffrey kept me updated throughout the whole process and explained everything about the installation and how to use the new hvac units. the estimate process was simple, and they were one of the few who actually took careful measurements and gave me a load calculation to explain how they chose the right size for my home. i'd definitely recommend them for anyone needing hvac work in Tualatin.

I recently had my furnace and water heater replaced, and I couldn't be happier with the HVAC service I received. Before I even made a decision, John from the company took a lot of time on the phone to explain what was wrong with my old furnace and helped me figure out the best replacement options. He really knows his stuff! When the installation day came, Braden, Nolan, and John showed up right on time in Tualatin. They were friendly, professional, and paid close attention to every detail during the install. It's not often you find this level of care and customer service in the HVAC industry. I highly recommend this team for anyone needing heating or cooling work done.

I had a great experience with this company in Tualatin when I needed furnace repair. My furnace is about 20 years old and has needed a few fixes over the years, and these folks have always been my first call for heating help. This time, Braden showed up right on schedule, explained what he was checking, and quickly figured out what was wrong so my heat could come back on. The part that needed replacing was easy to get, and Braden had everything working again within an hour. I also appreciated that there was no pushy sales talk about replacing my old furnace, which I’ve dealt with at other companies before. I highly recommend their furnace repair service!

When I had issues with my AC system over the weekend, Robinson Brothers Heating & Cooling got back to me quickly and set up an appointment for a technician to check things out. Nolan came by, figured out what was wrong, and explained my options with clear pricing. In the end, they actually completed the job for less than the initial quote, installing a high-quality Heil compressor and a new evaporator coil. My air handler and gas furnace were still in excellent shape, so there was no need to replace them. The crew showed up on time and finished everything in just one day. They kept the work area tidy and even went ahead and replaced the condensate pump to help prevent any future issues. I’m very happy with how professional and thorough the service was, and will definitely call them again for HVAC needs in Tualatin.

We recently scheduled our annual heater maintenance with Robinson Brothers Heating & Cooling after having our new system installed last year. John came over to handle the service. He arrived right on time, even a couple minutes early, which I really appreciated since it saved me waiting around. John was very polite and made sure to wear shoe covers while inside, keeping my home clean. He was also careful not to disturb any of the plants in my backyard while working near the outdoor unit. John clearly knew his stuff—he helped me reset and fine-tune the thermostat settings, and took the time to answer all my questions about how the heater works. He was friendly throughout the visit. I’d definitely call again for any heater repair or maintenance in Tualatin.

When our AC suddenly started making a loud noise and stopped working during a hot week in Tualatin, we called Robinson Brothers Heating & Cooling. Nolan was quick to figure out what was wrong, which matched what my husband suspected. I gave him the model and serial number for our unit so he could get the right part. They got the part the next morning and came out by early afternoon. Braden and John were the technicians who did the repair, and they were both very polite and respectful while working in our home. The AC was fixed and cooling again in less than an hour. Excellent service—would definitely call again for any AC repair needs.

I received a call letting me know the technician was on the way. I explained the issue with my AC not working properly. Geoffrey arrived and ran several diagnostic tests to figure out what was wrong. He discovered the problem was with the thermostat. Geoffrey let me know he would order a replacement and also checked if the thermostat was still under warranty. The new thermostat was installed, and since the old one was covered, I didn't have to pay for a new one. I really appreciated Geoffrey’s excellent service and was glad to save money. The whole experience was smooth, and I’m happy with the AC repair.

Geoffrey was very straightforward and truly looked out for me during my AC repair. I felt like he really wanted to make sure I got the best service possible. Before the installation, he even called to check in and make sure everything was set. When the team arrived, right on time, all the guys were friendly, professional, and clearly knew what they were doing. You can tell they actually enjoy their work, and they took their time to make sure everything was done right. From my very first phone call to ask questions and set up the appointment, everyone was so polite and helpful. It's rare to find such high-quality service these days, so I'm grateful my sister recommended them. If you're looking for reliable AC repair with excellent customer care, I highly recommend this team. Their service and workmanship are truly outstanding.

After my AC in Tualatin started having problems just a few years after installation, I spent months trying to get it fixed. Several technicians came out, but each had a different idea of what the issue was, and nothing seemed to work. I was finally referred to Robinson Brothers Heating & Cooling. The person I spoke with on the phone was really friendly and got me scheduled quickly. When Braden arrived, he got right to work and immediately found two issues that no one else had caught before. He was professional, knowledgeable, and fixed the problem within a few hours. Now my AC is blowing cold air again, and I couldn’t be happier. The pricing was very fair, and from now on, I’ll trust them for all my maintenance needs. It’s great to know there’s still an honest and reliable AC repair company in Tualatin!