HVAC reviews in Tualatin, Oregon

4.8 based on 295 reviews Back to the listing
    5

    Water heater had no. Hot water. Michael was able to fix it on Wednesday Jan 14. He arrived after calling and was efficient and knowledge. He was very good and I would call Sky Heating every time.
    I had to wait 2 days but was well worth it. Charge was $220.
    Kathii

    4

    excellent service. braden, the technician from robinson brothers hvac, arrived promptly and quickly diagnosed the issue. the ac repair was carried out efficiently and my air conditioning system was up and running in no time. the cost was fair and i will definitely utilize their services again in tualatin. highly recommended!

    5

    From the moment we reached out for an AC repair quote, we've been nothing short of amazed. From John and Nolan to their customer service team, our experiences have been nothing less than exceptional. They are considerate, well-informed, and thorough. We are confidently recommending their AC repair services to our loved ones and acquaintances in Tualatin.

    5

    Two weeks ago, I woke up to find the temperature inside our house nearly 80 degrees, despite the outside temperature predicted to exceed 100 that day. Fortunately, a friend recommended me to contact Robinson Brothers HVAC and I got in touch with John. His service was truly remarkable! Although he was already working on another task, he took the time to call me, guiding me through the diagnostic process. He was incredibly patient with my numerous inquiries and even responded to my many text messages. He went the extra mile to order a fan motor from a supplier, luckily the last one available, ready for pick-up the following day! John proved to be a true lifesaver. He was honest in his dealings, demonstrated extensive knowledge about heater repairs, and his generosity was beyond measure. I wouldn't hesitate to endorse him, and I'm confident that I'll reach out to him again if ever a similar situation arises in the future in Tualatin.

    4

    Braden and Nolan from this fantastic HVAC repair service are truly the best! Previously, due to my unfortunate circumstance of having a severe allergy to household mold, coupled with an unclean HVAC unit, I was in desperate need of a professional team that was experienced, competent, ethical, honest, and affordable. A friend of mine who had recently had her HVAC unit replaced had a tough time finding quality customer service. Dust was billowing out of her pricey new system, and she was far from pleased. I needed to avoid such an experience, so I sought advice from a trusted local contractor. He recommended this HVAC repair service, and my problem is now a thing of the past! Even after conducting extensive research to understand how an HVAC system operates, I still had a few queries. Geoffrey in the office was incredibly patient with me and Braden provided a comprehensive education, enabling me to make the best decision regarding maintaining a cool, healthy indoor environment in my home. I couldn't be more satisfied with the service, professionalism, and affordability of this HVAC repair team. They truly are the best! Big thanks to Braden, Geoffrey, and Nolan!

    5

    I can't express enough how grateful I am for John from Robinson Brothers HVAC. After reaching out to countless services for my broken heater during a terribly cold spell, and nearly being conned into paying $8,000 by a major company, John promptly identified and fixed the issue at a much lower cost than what others had quoted. He was refreshingly honest with me, a person who knows next to nothing about heaters, and pointed out the deception from the previous technician. Within half an hour, my house was warming back up and I had saved a significant amount of money. I will certainly be contacting him again for all my heater repair needs. Support him, let's keep honest, local tradesmen in business. Much appreciated, John!

    5

    From the initial phone call to the final resolution handshake, the service provided was truly first-rate! My AC system inconveniently chose to quit on a long weekend. While hunting for an AC repair service that operated on Sundays, I came across them. I contacted them as soon as they started their day and their customer service was nothing short of impressive. They managed to dispatch a technician named Geoffrey later that afternoon. Geoffrey was friendly and communicative, keeping me in the loop as he identified the problem with my AC unit. He found out that the control board on my furnace had given up and communicated this to his supervisor to order a replacement. As it was a holiday, the replacement had to be postponed until the next working day. After installing the new board, Geoffrey noticed the pressure wasn't functioning correctly and suspected the issue might be with the TXV valve. John, who was always quick to call me with updates, thought there might be frost on the coil and suggested letting the fan run for a few hours. When that didn't solve the issue, he later informed me that there was a component that was missed while installing the new board. He promised to send Geoffrey back to install it. This is where the service excellence truly shone through. Geoffrey returned to install the missed component. He also assumed that the TXV valve wasn't the problem...and he was right. He inspected the box where the coil is housed and found that some wet insulation was being sucked into the coil, giving the false impression of a faulty TXV valve. He removed all the damp insulation and not only did the unit start to work more powerfully, but it was also blowing cooler air! To cut a long story short: This company is committed to customer satisfaction, going above and beyond in their diagnostic and repair services. They come highly recommended! Fast forward to a recent update - Nolan truly outdid himself! My circuit board failed and he along with the team went the extra mile to diagnose the problem and replace my circuit board the same day. Nolan persisted in getting the part from the warehouse and I was informed that they were able to secure the part and could return to my place to install it within 90 minutes! In another update, it's clear that I keep going back to this company for my AC service needs. I wanted a maintenance check on my AC unit and had the pleasure of meeting Nolan. He was thoroughly professional and brought a positive energy throughout the service. He found out that one of my capacitors was nearing its end and suggested a replacement, which was swiftly taken care of. This company continues to excel in delivering top-quality service and their technicians are simply the best when it comes to skill and customer service excellence!

    4

    i'm really glad i picked Robinson Brothers HVAC for my heater repair job. The guys: nolan, john, and Geoffrey, were not just skilled but also polite and friendly. They spoke of their love for their work and respect for the company. Their work commitment was exceptional. I must praise the proprietor for nurturing a workplace where his team feels appreciated, is well paid, and enjoys their work! It's quite simple. if you value your workers, they'll go above and beyond your expectations!

    5

    Nolan carried out an exceptional job performing preventive maintenance on my heater. His level of professionalism, friendliness, and knowledge was truly impressive. I'm only rating this 4 out of 5 stars because he arrived slightly after the expected 12pm window. I'm not sure if this was due to Robinson Brothers HVAC's scheduling or the technician himself. Nonetheless, once Nolan arrived, he demonstrated efficiency and had the job done by 1pm. Overall, his work was comprehensive and top-notch. I especially appreciated the advice he gave me for annual heater maintenance, which is invaluable for someone who just became a homeowner in Tualatin.

    5

    the team first came out to check my hvac system because there was hardly any airflow from the vents, especially with the ac. they found out that an old ac unit was put in using really outdated ductwork. they upgraded the ducts to the right size and also added insulation in the attic, which had none before. braden, john, and the crew did a great job figuring out the issues and found smart solutions for the duct and insulation problems in a tricky attic space. i highly recommend their hvac services!

    4

    Geoffrey from a top-notch AC repair service is an exemplary professional. From the moment I first reached out to them until the completion of the installation of my new central air unit and furnace at my home, this team has gone above and beyond my expectations. Geoffrey is highly skilled and took the time to answer every question I had. I reached out to the AC repair service and they arrived within 48 hours to provide a free estimate for replacing my central air. During this process, Geoffrey answered all my queries, even the ones related to my furnace and other equipment. After this enlightening conversation with Geoffrey, I decided to replace my furnace as well. The pricing was incredibly competitive compared to others, but it was the stellar customer service and expertise that convinced me to choose this company to complete the job. Geoffrey and his team were punctual, finished the job ahead of the estimated time, and demonstrated professionalism and efficiency. Geoffrey kept me informed as the work progressed. After the installations were complete, Geoffrey and I did a final walkthrough while his team tidied up, including repositioning my furniture. The work is stellar and my family and I are now comfortably set up with new air conditioning and heating. We're pleased that we could support a local small business. I would recommend this AC repair service without any hesitation. Thanks again to Geoffrey and his amazing team.

    5

    From the moment I reached out to Robinson Brothers Heating & Cooling, I was impressed by their attention to detail and promptness. I had contacted three furnace repair companies for estimates on a new system. The same day, I received a call from John. He generously spent 30 minutes discussing my options, even though it was a Saturday. When John came out to conduct the pre-bid survey, he was thorough and meticulous, spending an hour measuring each room and gathering all the necessary data to determine the size of the unit I needed, including duct sizes and more. He was the only contractor who suggested downsizing my unit from 5 tons to 3.5 tons and was able to support his assessment with data. The other contractors had spent less than 30 minutes in my house and recommended a 5 ton unit based on a simple calculation. Robinson Brothers Heating & Cooling's pricing was competitive. Just a few days before the installation was scheduled, my old unit broke down. When I informed John, he offered to install some window units for me, even though it was again on a Saturday. This showed me how flexible they were regarding installation times. The installation team was prompt, professional, and friendly. They worked diligently, always mindful of minimizing any disruption to us. They were more than happy to discuss the details with me, and they took pride in their work. They also made sure to clean up after themselves. This experience has made me a staunch advocate for Robinson Brothers Heating & Cooling. I will certainly turn to them for all my future furnace repair needs and would highly recommend them to anyone in need of heating or cooling services.

    5

    i usually get a little cautious when i see all 5-star reviews, but after my own experience, i can see why others rate so highly. robinson brothers heating & cooling handled my heater repair, and i was very impressed. nolan came out to fix my heating system, and he was honest, skilled, and offered a fair price. i compared quotes from a few other companies, but they were all more expensive and tried to add in service contracts or extra electrical work that wasn’t really needed. nolan explained everything clearly and made sure i understood what was actually required. during the repair, it was obvious he knew what he was doing and worked efficiently. after the job was done, i thought my heater wasn't working right, so i contacted nolan. he answered quickly, helped me troubleshoot over the phone and email, and even came back to my house to check on things. turned out the problem was just an operational mistake on my end, but nolan was patient and made sure everything was running smoothly before leaving. if you need heater repair, i highly recommend this company. they are reliable, knowledgeable, and really care about their customers.

    5

    robinson brothers heating & cooling really helped us out when our air conditioning system needed servicing in tualatin. nolan came over and added refrigerant after checking out the unit. we needed fast help because it was one of the hottest weeks, and they managed to fit us in the same day. usually, it's hard to get hvac service scheduled that quickly during summer, so we were impressed. it's not easy to find a company that truly cares about their customers, but they went above and beyond for us. highly recommend their service.

    5

    we couldn't have been happier with the ac repair service provided. nolan and john were both polite and really knew what they were doing—they got our air conditioner working again fast. john explained everything about the ac problem and how they fixed it. they also checked the air handler and suggested adding a uv light for better air quality, which we went ahead and did. we highly recommend their preventive maintenance plan. geoffrey handled our summer maintenance and did a very thorough job, and he even installed our smart thermostat, making sure we understood how to use it. when he came back for the winter and next summer maintenance, everything was checked and cleaned, and he found our system in great shape. we're glad we chose the coastal coating for our outdoor unit—it really helps. geoffrey also showed us the readings and explained why he likes the features of our wifi thermostat, especially since it helps with troubleshooting from the shop. we can always count on them for excellent ac repair and great customer service.

    5

    Currently, I'm stationed overseas and, as luck would have it, our AC unit decided to call it quits. My wonderful wife took it upon herself to seek out the best in AC repair services. She ended up choosing a highly recommended team. She made a call and in no time, Nolan was at our doorstep to assess the situation. Unfortunately, our old AC was beyond warranty and had to be replaced. Nolan didn't waste any time and promptly returned with a brand new AC and a crew to install it. By the time my wife came back from her job, our home was back to its perfect, cool temperature, lifting a weight off my shoulders. I got to know from social media that Nolan is a retired veteran and a well-respected figure, with his family giving back to the community whenever they can. I can't recommend their AC repair services enough. It's always great to support local businesses and veterans.

    5

    It's tough to find a reliable contractor these days, but I was lucky to find Robinson Brothers Heating & Cooling for my AC repair in Tualatin. I got a few different quotes and did my homework, and a lot of other companies seemed untrustworthy. Robinson Brothers Heating & Cooling gave me a clear and professional quote, with all the work explained in detail—some other places didn’t even bother coming to my house! Nolan replaced my old AC system before the hot weather hit, and everything was done exactly as promised. I received all the rebates I was told about and was guided toward the right choices for my home, without anyone trying to upsell me on things I didn't need. The ductwork was installed properly, and my attic looks great now. Out of all the home projects I’ve done recently, this was definitely one of the best experiences. My new AC system runs so efficiently, and I’m really pleased with the results. Finding the right contractor can be stressful and expensive, but I felt taken care of every step of the way.

    5

    Braden, Nolan, and John from Robinson Brothers Heating & Cooling were terrific. From the initial communication to the completion of the work, along with follow-up calls to ensure everything was satisfactory, they demonstrated professionalism, efficiency, and friendliness. They also adhered to safety measures and wore face masks when they entered my home in Tualatin. My house is a bit older, so the heater repair took slightly longer than anticipated, but Braden kept me informed throughout the process. I can't help but share my positive experience! My heater is functioning flawlessly, and I'm thrilled with the new wireless thermostat. I'm eager to experience the efficiency of the repaired heater once the weather turns chilly. Kudos to Braden and his team!

    5

    Finally found a reliable heating and cooling company with knowledgeable technicians! Geoffrey really knew his stuff when it came to my recent heater issue. I’ve had a few companies in Tualatin look at my heater over the years, and this time it was the induction motor causing trouble. Another business tried to upsell me on a brand new furnace for around $10,000 and quoted over $1800 just to fix the motor. Geoffrey inspected my heater, said everything else was working well, and repaired the induction motor for less than half that price. Very impressed!

    5

    My heater stopped working in my Tualatin home, and the temperature inside was dropping fast. Geoffrey came by just a few hours after I called for help. He quickly found the problem and replaced the control board in my heater, getting everything working again without charging me too much. My house was warm again just a couple of hours after reaching out. Geoffrey also cleared away some old parts around the unit and explained how to keep my heater in good shape. I’ll definitely call again when it’s time for a bigger repair or replacement.

    5

    I was really impressed to find such an honest AC repair contractor in Tualatin. Geoffrey came by to check out the loud noise coming from our HVAC system and was able to fix it quickly without trying to upsell me on anything extra. He explained the options for a new AC unit and possibly adding another return vent, but was upfront that these changes weren’t really needed unless we wanted a bit more comfort. He gave me a fair quote and let me know it wouldn’t actually save money on our utility bills, so it wasn’t necessary to replace the whole system. It was refreshing to deal with someone who cares about what’s best for the customer. I highly recommend their fast and honest service!