Reviews of local pros in Umatilla, Oregon

Fastest service ever! Leroy made a commitment to provide same day service and he did. Friendly and professional as well as highly knowledgeable. Reasonably priced, did not try to upsell products and is clearly dedicated to great, honest customer service. Will be my service provider from here on out.

Owner is professional and candid. Had several good interactions with him. Very prompt responses. Would enjoy continuing to work with him in the future. Very accommodating to my needs.

I highly recommend this company, very professional. I called this morning with a heating issue and had a new heating unit installed this evening!! One trip to evaluate and a second trip to install a new furnace. They were very willing to work with me and my situation. I am truly grateful. Thank you so much. Highly recommend for your heating needs.

I’ve dealt with 3 separate companies since moving this area last summer. Each one told me I needed a new hvac unit which was tough because we just purchased this home and the inspection said the hvac unit was in great working condition. My unit was R-22 and was low on freon when Leroy came. He serviced my unit and gave me the best price on a new system vs the other 2 companies. He also came did everything he could to work around my schedule and didn’t charge me anything to charge my old unit and keep my home cool until the new unit arrived. His entire team were very professional throughout the entire installation process. I am so pleased with their mannerisms and professionalism that I HIGHLY recommend them!

Our rental was in need of a dependable heating/cooling system and Leroy came and assessed the house, and gave us an estimate. Within a week’s time, once we decided to have him put in the mini splits, he came and did it all within one day! The renter’s are very pleased and Leroy has since come to check on the units and instructed the renter on how to keep them functioning at their best! We highly recommend Leroy and this business!

Leroy and his team do a great job of earning and keeping my business every time. They have a great attitude and do good work. I know when I call them that I am going to get the solution I need, and as quick as possible.

Leroy was excellent! He was honest, patient and kind through the whole complicated and frustrating process. I would not hesitate to have him or his crew back to work on my system in the future. He really is working toward a "greater purpose."

I was concerned because my fan was running non-stop and I couldn't seem to shut it off. I was worried my system would stop working in the wintertime. I called Choice Home Waranty as I am a member. They assigned Greater Purpose Heating and cool to come and check it out. They came immediately on Monday morning on his lunch hour. He dealt with CHW very professionally. They wanted him to just replace burnt wires but he said it wouldn't be safe and may cause a fire. He told them that he would only do it right which required him to find out what was causing the wires to burn. He sent two of his workers to install a complete heat pump system. They did a good job and was very courteous but found a leak in my crawl space.
I called a plumber because it seemed to be leaking under my hot water heater which they installed.
I called Leroy at about 6:30 PM. He came immediately and replace the condensation line the same night. He said he would be going out of town the next day and wanted it to be fixed correctly. He was here until 9 PM but got it fixed.
I would highly recommend this company to my friends. Their honesty, profesionalism and courteous is off the charts.
Thank you Leroy for the wonderful job you do.

Leroy went above and beyond when our AC stopped working in the middle of a record-breaking heat wave.

Not only did he fix the issue, he also went into our crawl space to do his due diligence, immaculately cleaned our unit, AND gave us pro tips.

Before he left he triple-checked that everything was working great, which gave us such a peace of mind.

10/10 recommend this company, they will ENSURE your issue is fixed.

They were open on Saturday when no one else was available, he came over diagnosed my unit and made the repairs requested. Leroy is very knowledgeable and professional. I highly recommend this business.

Leroy came out and installed a new furnace. He was super professional and talked me through the whole process, which was great! I highly recommend his company to anyone needing any hvac work done ✅

They were great to work with very professional and knowledgeable. Leroy answered all of my questions and was very transparent about what I needed. He gave me options so I could make an informed decision. They were honest, hardworking and did a high quality job. I am very pleased

Leroy came through 100 percent. Our heater went out and we have 4 little babies! He was quick to give us options and bring us his own heaters in the middle of the night . He did a great Job on the installation, he even placed a box over our thermostat that way the babies can't touch it ! thank you

So appreciate Leroy and his company! He has been great to work with, and is very knowledgeable in this business! He worked with us to get us the best deal possible in replacing our system. He has been very thoughtful in checking back with us also to see how everything is working, even several months later. And, by the way, everything works great! Thanks, Leroy! Greg and Marlene.

They came out as soon as I called. The two technicians were very good and explained what was going on

Greater Purpose Heating and Cooling were great to work with when it became apparent it was time to replace my AC and furnace. Their service was prompt and the technicians were friendly and did a great job. Communication and updates regarding the project were great as well! I highly recommend this company and wouldn’t hesitate to use them again.

Leroy at Greater Purpose helped get my AC unit working at the service call! His knowledge and workmanship was great. I had seen him in action before and was not disappointed. Leroy even called to check later in the day to make sure we were okay and had cold air on 103* day.

Would hire them any day. Did really good work.

My heater wasn’t working and I called Leroy and he came out in short notice to fix my heater just in time for the cold weather. He is professional and trustworthy. I highly recommend Greater Purpose Heating & Cooling!

You all!!! I can not sing enough praise about Leroy and his crew. Everyone and I mean everyone is so professional. I had a gas leak in my furnace at 11:00 pm on a Tuesday night. Gas company came out and red raged my unit. Next morning called Leroy and he said he would be in Pendleton on Thursday and would work us in. So, I was thinking he would be here around 4 or 5 pm as I was being worked in. No, he was here at 10:30 am. They found the leak and said because the unit I have has been recalled they could not fix it because parts are no longer being made. So, he offered me a zero financing for a brand new one and I did not qualify so he kept working with me till we found one that would qualify me and worked with my budget. This company and Leroy go above and beyond. They really do care about their customers.

These guys did a great job. Very pleased. Leroy is easy to talk with and very accommodating. And so is his crew. We got our furnace and AC replaced. New vents in the attic. Nice to have a higher efficiency unit.
SYRONGLY RECOMMEND!
Jeff Jones