Reviews of local pros in Mars, Pennsylvania

Peter and Austin installed a new air conditioner. They are very professional also with great personalities. Pelles company is great to work with. Their caring goes a long way.

I would give this company a 10 if I could,. Ryan was here for several hours explained the huge problems and worked diligently to solve my issues, I am so pleased.

This was actually an easy call for this Pelles Rep. he was polite, covered his feet when walking into the home and went straight to the Hot water tank and went to work. He quickly found the problem I was having And corrected it. He cleaned up, Transacted the paymentand went on his way. The only fee that I was charged was the service call.

Your honest Rep did a great job! Thank you very much!!

I can’t speak highly enough about Pelles. We needed help immediately for an unforeseen issue with our blower and they were so attentive and prompt . Their work is without a question excellent and the price is very reasonable . I recommend Pelles without reservation .

Ryan was fantastic to work with. Very good at explaining things. The problem is fixed. There were some minor miscommunication issues at first with payment but we sorted everything out and it was all good to go.

Nice to be able to schedule through the website on an available timeslot. Got a follow-up and confirmation by phone shortly after. Service was great. Ryan explained all the work they were going to do and gave a great overview of everything afterwards. Highly recommended.

The best!!! Our air conditioner finally gave out last summer. We called the office and Mike came out to see what we had and give us a quote. He was so informative and helpful and gave us the best and most affordable options for us and they have different payment options. On installation day Peter came right on time and was so nice and got right to work. The job was done in no time at all and all the issues were fixed! We have air again 🤩 they’re a fantastic family owned company and we will continue to use them for any of our future needs!

James was great! Looking forward to a long term relationship with Pelles.

Had a complete system replacement. Heating and A/C. Technicians Peter and Austin were polite, professional, and knowledgeable. Good job all around.

First time using Pelles and the service was excellent! They were quick to respond to my call and had my air conditioner fixed in 10 minutes. Mike, the technician was very nice, knowledgeable, and simply the best!

Cody was great to work with. He was very knowledgeable and explained everything well. Very personable.

Mike was very courteous from beginning to end. When he got to the house he first apologized for the lousy cell service we had on our phone conversation prior to his arrival. He took his boots off upon entering the house and said hello to my two barking dogs. Explained everything that he could do and the time frame we would be looking at. He worked out his estimate within a few minutes at the end of the inspection and gave me two different options including two different payment options for each. Oh and he was also able to be here within 24 hours of my initial phone call!

So fast forward one week, Austin and Peter came to the house today to install my new heating air conditioning system. Arriving promptly at 8:00 as promised, they introduced themselves and greeted my enthusiastic dogs with a pet, and we're ready to get started. They told me that they're expected time frame was likely to be the better part of the day (they were finished and cleaned up at about 3:00, again as expected). They worked efficiently coming/going mostly through the door that exited through the basement. When the job was complete Austin came up and walked me through setting the thermostat, asking if I had any questions then taking me down to the furnace and out to the air conditioner briefly making sure I didn't have any further questions. Everything was cleaned up inside and outside then Peter did a walk through to make sure that nothing was left behind. Pelles customer service was above and beyond! ⭐⭐⭐⭐⭐

Ryan determined the problem with the damper and corrected it when the replacement arrived. Nice job; he was friendly and professional.

Peter, Austin, and Hayden did a great job installing our new system. They were very friendly, communicated everything being done, and left the area spotless.

During the extreme heat this summer, our central air failed . Because of the duration of the heat wave, I knew that it would be tough to get a timely service call.

Luckily, I chose a local HVAC company: Pelles. Mike showed up the same day and was able to trouble shoot the problem and return our system to service . Because of the age of our unit, he suggested we think about a replacement.

There was no pressure to make a decision, however, we decided
to make the upgrade. They scheduled the installation; showed up
on time, and completed the job in a few hours. The Pelles team
did a great job: clean, courteous and fair.

So when your feeling the heat and loosing your cool; call
Pelles.

Austin & Peter came today and installed our New Furnace. From the removal of the old Furnace to the installation of our new Furnace their work was outstanding. Very detailed oriented, communicated clearly when asked a question, patient, and most of all pleasant. Two very solid employees. Thank You! Five 🌟’s!!!!!! Price was fair and very competitive…

Best,

John Perfetti

Highly professional experience from quote, to installation. The team completed the work on time and answered all questions. The installation team developed the best solution for the mini split. Thank you

We had to replace both our furnace and AC. Great experience, very knowledgeable and fair pricing. Highly recommend.

Pelles was prompt in responding to our call. Diagnosis came quickly and solutions were immediately evident. The team came and worked, unobtrusively, courteously, and quickly to restore our A/C on a very hot summer day. Mike, the supervisor, checked in on us and his staff and was a pleasure to get to know. They are a great team to work with!!

The employees at Pelles were on time & knowledgeable. I was notified of my appts by both text & email efficiently. Mgr Mike was very informative! Office staff also very attentive to my needs!

Ryan serviced our hot water heater and descaled it. He also viewed our equipment and spoke so highly of your company. He was informative, efficient, knowledgeable and a fine gentleman.