Reviews of local pros in Mars, Pennsylvania

The price of the service call was reasonable and timeliness was excellent. Cody is a first rate technician. My problem was the extra $240 dollars they wanted for a $10 part and 10 minute repair on top of the service call. Already being on site it would have been reasonable to expect an additional charge for parts and labor but not that excessive.

Prompt service. Knowledgeable and courteous staff. Reasonable price for new furnace, UV Light system, new thermostat.
I highly recommend Pelles Heating and Cooling Services.

Cody was very thorough with explaining things. Answered all my questions. Very happy with service.i had my water tank maintenance done. Cody did a great job.

Cody was friendly and skilled. I appreciated how he showed me where the issues were with my heater using his camera. I appreciated the transparency. Despite having a broken heater, I’m a happy client.

Love my new Mitsubishi that Austin, Aidan, and Pete installed. They were very polite and took great pride in their workmanship! I would highly recommend Pelles for all your Heating and Cooling needs

Cody is a fantastic technician, knowledgeable and very easy to talk to. He explained things that needed attention and things that could wait. It is always appreciated to have someone in my home that I don’t have to worry about, he did his job and does a great job

Top notch professional and trustworthy company. Unfortunately, this year we have had our AC and our furnace die on us and they responded quickly in both cases and did an excellent job. I would highly recommend them

Outstanding service from two incredibly knowledgeable experts. Austin and Peter were fast, friendly, professional, and thorough as they replaced our unit and walked us through the new set up. Would highly recommend!

Ryan serviced our furnace when it wasn’t staying up to the set temperature. He was on time, very friendly, fixed the issue, and performed general maintenance on the unit. As a first time homeowner, I really appreciated his help!

I have had a very positive experience with Pelles Heating and Cooling over several years. The company is excellent and has helpful and very knowledgeable employees. Ryan was here today to work on my heating system. He solved and fixed the problem and kindly explained everything. I appreciate all he did to resolve the issue.

Cody was very nice. Made sure iknewhow to use app. Checked Furnace filter even though it was just to install Thermostat. He was polite, efficient, very personable. I really liked him.

Service desk responded as soon as they opened. Got me scheduled within hours. The technician, Cody , was very polite and friendly. He was very thorough in explaining to me
what was wrong w the furnace. I like that he showed pictures of the furnace that he took. He showed me different options to fix the furnace. Very pleased with the service!

Ryan showed up at my house right at the time it was scheduled for. He was very professional and has a great personality. On top of that he knew exactly what he was doing and fixed the problem with out any issues! The price was very reasonable for the work he had to do. If you're looking for someone who knows what they're doing and will treat you with respect, Ryan is your guy!

WE LOVE PELLES!!! From the first phone call to the install, they have felt like family. You can’t beat that! All you want and need when something goes wrong with the home is knowing that whoever is working on it will put in the care and attention that you would.

Our furnace bit the dust during a crazy winter storm. They came out same day. And even came after hours to let us borrow extra space heaters while we waited for the furnace install. The installers were efficient and professional. I am so grateful we chose this company for our install.

Pelles was very responsive and listened to our concerns about our furnace age and heating concerns before we had temps nearing 0 degrees and a major snowstorm heading our way. They were able to take out and haul away our old system and install a new heating and cooling system in a very reasonable timeframe. We are warm and comfy as the snow falls outside.

Everyone we’ve worked with is professional and super nice. We haven’t had the best experience with other companies so we are grateful to have found Pelles. They have been very reliable, take the job seriously, and are very knowledgeable.

Our furnace shut down sometime early morning on Thursday, Jan 29. We were able to get the very first service call on Thursday, Pellew showed up at 9:00 AM. Technician quickly diagnosed that the furnace needed to be replaced. They came out that afternoon to do all the measurements, and the new furnace was installed on Friday, January 30. Needless to say, with temperatures these two days well below zero, their prompt service was very much appreciated. They were in constant communication via text, and the workers were very friendly! I would highly recommend Pelles to anyone!

My experience was wonderful. The gentleman came out on very short notice the Saturday before the big snow. He took his time went over the thermostat. . When he opened the furnace door he found the problem and corrected it! The furnace has been great and actually working better than when it was installed!!!!. Hindsight I should have called your company for a new furnace. Guaranteed I will call you all the time!!! It was money well spent and I can’t thank you enough!!! Susan Ott

I'm very pleased with the experience I had with Pellles! My service guy was Cody, he was absolutely awesome!!! I have a Carrier 2 furnace, 4 zone system, which requires an experienced and knowledgeable tech, Cody was exactly that. He took the time to explain what my furnace issues were. He answered all of my questions, taught me things about my system
that I did not know. I've lived in my home for 2.5 years and didn't realize there was UV germicidal light on my furnace; Cody explained its purpose and showed my how to change the bulbs. He is extremely knowledgeable, personable, conscientious and professional. My system is now running smoothly. Great job, Cody!

Pelles was excellent. My son’s furnace quit working 2 bedroom ranch house and they came out next day to diagnosis it and showed us the issues. Furnace was 22 years old poor maintenance so due to be replaced. They had a sales woman Kehle come out right away measure examine ductwork and pvc piping and got us a 60 btu Comfortmaker N96MSN (97% AFUE) for a great price $5195. Didn’t try to upsale. They just figured exactly what we needed and nothing more or less. Everyone was super nice patient, explained things well. They put furnace in within 2 days. Austin and Peter installed the furnace quickly and all was working great no issues when they left. Very highly satisfied. Will be frequently using them for all my hvac needs and probably plumbing as well. Highly recommend

Pelles has done a fantastic job helping get our HVAC systems up and running efficiently over the last year - and they’ve been incredibly responsive and understanding through everything. We had multiple other companies come out to provide quotes and they never even bothered to follow up, even after we’d reached out asking for updates. Pelles is the only company that has come through for us. We love working with everyone that has come out and look forward to a long relationship!

And Cody is a gem!