HVAC reviews in Pittsburgh, Pennsylvania

Technician was very nice, did a thorough job, and answered all my questions.

I was impressed with Marion. She did a great job replacing my fan motor which was located on the roof of our building. Phillips seems like a really good company, and their prices are lower than others - and I definitely price shopped. They also came out quickly for me.

Got my AC check today. Mary Ann is an awesome, knowledgeable, and thorough technician. Would highly recommend her and Phillips for Heating, AC, and Plumbing needs. Very reasonable priced too!

Bob was professional, friendly, patient, and extremely knowledgeable! I highly recommend this company and their wonderful employees.

Nick Phillips of Phillips Heating and Air Conditioning is a great plumber!

We had a difficult plumbing problem in our older home that was overwhelming! This was a major plumbing issue that needed an experienced plumber.

Nick Phillips did an amazing job from start to finish!

Every aspect of Nick’s work was excellent! Nick worked neatly and was great at explaining the work that needed to be done. And Nick charged a fair price for such a complicated job.

I’ve also used Nick Phillips for a routine plumbing job and of course his work was outstanding!

My wife and I highly recommend Nick Phillips of Phillips Heating and Air Conditioning for your plumbing needs.

I could see my breath in my house I called as soon as they opened. They were there in 20 min. They were able to get it on for the day and night but I did need a new one. They gave me 3 different choices came out the next morning and in stalled it. Everyone I had any interaction with was friendly knowledgeable professional answer any questions I had.It always sucks to have to put out a lot of money but when you have to give them a call. I'll sleep better knowing I don't have to worry about the furnace anymore I knew it was coming.

Phillips has plumbing now! We had Nick come on an emergency basis to unclog our toilet. Very thorough, explained everything he was going to do. Got the job done quickly. Made sure everything was clean before he left. I would highly recommend the plumbing division and Nick.

I live in an old house that has a very complicated air conditioning system. I have been a customer of Phillips Heating & Air Conditioning for over 10 years. I have dealt with the owner of the company and probably everyone else in that time frame. The staff is always professional, friendly and reliable. There have been challenges with my AC over the years but Phillips has never run from them. They have always responded in a responsible and upright manner. Always making sure the system is working properly before leaving. Often, they will check back afterwards to confirm everything is still good. I would recommend them highly.

Joyce R.

This was the second time working with Phillips. This time around our technician (Eric) did a full check of our HVAC system. After a cleaning of the heating and AC units, installing a motor in the AC, and replacing some faulty ductwork, our whole system is operating w/ much better efficiency. And with no upsells that you might get with other operators. Eric even went above and beyond to find a remedy for an obnoxious knocking sound that was happening each time the air or heat would kick on in the house. Job well done!

Wesley did a great job repairing my furnace . My cats are very happy to have the heat back on

I hired Philips for 2 house projects in 2024; electrical panel upgrade plus a sub panel for my garage and a new water heater/boiler combo unit installation. Both jobs went extremely smooth and I am very happy with the work and professionalism of everyone at Phillips. They were extremely patient with me as a new home owner and all of the questions and ideas I had, they took the time to hear me and explain to me all of their ideas and offer multiple solutions. Them having this teacher's mindset I think was the biggest reason I went with them after getting multiple bids and then chose them for the 2nd project outright. They were also competitively priced and very efficient. I will continue to use them for any house project or upgrade I have in the future.

I sought out Phillips for an estimate on a full HVAC install in the late summer of 2023. Jim was so thorough and kind, walking with me through and outside of my house, patiently explaining above and beyond the HVAC process. He was communicative through the estimate process and won my business with his knowledge. The gentlemen who installed were also kind, efficient, and helpful, taking the time to explain and answer questions and leaving my basement clean and pristine. Every tech who has performed annual tune ups has been knowledgeable and kind. In early June 2025, Wes and Ethan arrived for a cleaning of my split unit which was recommended at my tune up. They were friendly and took time to let my dog sniff them and get comfortable with them. They respected my home and were polite as they moved about completing the work. My split is now super efficient and my 3rd floor is like the North Pole - exactly what I want for hot summer nights! I recommended them to a friend who had received several pricey quotes from other companies and Phillips found a more efficient solution at a fraction of the cost. I can't praise this company enough - I will continue to work with and recommend Phillips!

We have been using Phillips Heating and Cooling for 5 years and find them amazing. Just a few days ago our air conditioning went out (on a 90 degree day!) and they came immediately to fix it and went out fo their way to make it happen event though it was pretty complicated. We are part of their maintenance program, and I am glad we are! Thank you.

I've used Phillips Heating and Cooling for years. They installed a furnace 20 years ago, as well as an A/C unit. My furnace needed a part and they were going to replace it, but I decided to get a new unit instead. I was appreciative that they didn't try to sway me into replacing it. They presented my options and I wanted to get a new furnace rather than worry about the old one conking out in another year or two. They told me Payne is made by Carrier and is essentially the same furnace, except cheaper. They provide both makes. So they don't try to up1sell their customers. At my request, they also replaced the old ductwork surrounding the furnace. I'm happy with the new furnace.

The A/C unit needed some work two summers ago and Marian who came to fix it, got the work done quickly. She did a great job of explaining the problem to me.

Yesterday, I had a new gas dryer installed to replace the old one. The gas to the furnace was accidentally shut off and when the gas was opened again, the furnace never came on again. The temperature in my house dropped to 62°F. Phillips came right away and checked it. The furnace hadn't been shut down properly, so it was a safety mechanism that had caused the issue. She looked at the furnace, hot water tank, and dryer. She even took the time to level the dryer, since the delivery people hadn't done that. She suggested that I have a new valve, that would be easy to locate and to turn, put on the pipe leading to the dryer to prevent future problems.

Phillips also has a plumber, Nick, who came today to replace the valve. He also took the time to explain what he was doing. He did a nice job and was careful to not leave a mess.

I used Phillips for the first time at the recommendation of my neighbor, for a winter check up. Ethan the technician went beyond the call. There were some issues and he was so thorough, kept me informed, was knowledgeable and kind. They will be my go to for furnace and A/C maintenance from now on.
I got the contract that covers both heating and A/C which they will do in spring.

My furnace stopped working at 8:30am on Saturday morning. I had to run out for an appointment and decided i would deal with it when i got home. A friend suggested i call Phillips. I checked out the google reviews and saw that they were pretty positive. In the early afternoon when i got home, i called the number listed. I got the answering machine and left my information. I thought for sure no one would call me back. But, within 4 minutes, I got a call back from Ethan. I explained my issues and he said that he was a job right now, but he would call me back when he was done and on his way. About an hour later, Ethan called and said that he was one his way. His GPS said that it would be 40 minutes. What an amazing customer experience already!!
When Ethan showed up he had a smile on his face and put me at ease immediately with his warm and genuine personality.

Ethan understood my mindset and after he diagnosed the problem he explained everything in detail of what the issue was and what he was doing. My furnace is older and is nearing the end of its life, but Ethan was able to tweak some things to at least give me heat until a replacement can be installed. I asked him if he would be the one installing a potential new furnace. He said that it would not be him, but two of his co-workers who are extremely skilled installers. It was nice to see someone talking up his team.

I was truly thinking that i was going to be spending the evening freezing but Ethan completely amazed me the entire time he was at my home. He was calm, knowledgeable, polite and genuinely took pride in the service that he was providing me. He stated several times to me that he Loved His Job! and He Loved His Company!
In todays world - THAT right there is a "5 - STAR - Employee" at a
"5-STAR -Business".

Not only did i get quick, excellent service, but i also got heat. No one wants to hear that they need to replace their Furnace or Ac, but I am truly grateful that i made that first connection with Phillips Heating & Air Conditioning.

Kudos to Phillips for not only providing a positive environment for their employees, but also providing quality techs to the public.

I'm writing this review the day after the great snow storm of January 2026, which is of course the day our heater died. After trying to get ahold of many different HVAC companies Phillips was able to get out here quickly and repair the busted inducer motor in our furnace. With the upcoming negative temperatures I wanted this issue resolved as swiftly as possible and these guys delivered. Their technician, Ethan, was punctual, polite, and provided excellent service. Thanks to Phillips we were able to have heat less than a day after our furnace conked out for some of the coldest days of the year.

5 stars ⭐⭐⭐⭐⭐

Replaced my furnace and ac for a fair price and installed a minisplit, all in 2 days.

The technicians were knowledgeable and helpful and the salesman stayed involved and helped through the installation process.

They dealt with unexpected twists professionally, courteously, and clearly communicated throughout the process.

10/10. Will continue to call and recommend for any HVAC needs.

Not a good experience. Upfront charge just to take a look. 30% upcharge for after hours service. Unfriendly service tech. Dont bother.

If you don't reach out to these on your HVAC project you're making a mistake!
Not an exaggeration saved me over $4,000 from the CLOSEST competitor after getting multiple quotes. Some were even more.
Josh was incredibly respectful, gave me the full scope of options and helped me decide on the best system for my situation.
Jake and Jack came for the install and were super accommodating and treated my house like their own.
Seriously cannot recommend these guys enough

When our AC died in the middle of the July heat wave this past summer, I contacted Metro first because of there no hassle financing. But it was their unbelievable service that truly astounded me. They were out to our house the same day I called and had a quote to me by the end of the day. Despite the crush of service calls they had us on their schedule within ten days. The installers worked tirelessly for two days, including long hours in our attic with temperatures hovering above 100 degrees. We never heard a complaint and they all were extremely considerate working around our families hectic schedule. A+