Plumbing reviews across the US

Needed a flapper on Saturday and found out that department was closed. Tina was fantastic and offered to try and find one.
Great help!! Thank you.

I have had a problem for over a week trying to fit new plumbing into old plumbing under my kitchen sink it has been very trying, the second time I came here I brought old and new plumbing it took some time but they were very helpful and I can now use my sink

Absolutely terrible service. Waited for a faucet for over a week. I get that supplies are low but the excuses and terrible customer service from the local store aren't explained by "supply issues". My biggest complaint is that the customer service rep. only responds to my emails and phone calls at 4 pm aka end of day when I can't do anything about it. Product failed to be delivered and then when it finally came in after a week she sits on the product for 3 days and then tells me "delivery is full". I get that I'm not a contractor and my order was small but the customer service has been absolutely terrible. Avoid if you are completing your job and aren't a big name that gets quality customer service!

We we're referred to the Granite Group by our plumbing contractor and this proved to be another great choice. Colette was our point of contact for the group and she was just outstanding. She was knowledgeable, professional and really allowed us to work our way thru the selection of multiple items for our renovations. And her support went well beyond just the sales process. She was available to us throughput the 10 months we spent redoing each room. Just a great place to do business. You cannot find a better place for renovation support.

I had the pleasure of dealing with the ultimate bath store, but my real appreciation goes out to their counter workers. Such professionalism and helpfulness. The couple times I've been in the store, they immediately put their masks on. They go out of their way to help you with questions. Biggest applause goes out to having to deal with rude customers who berate them. I was picking up a few items from their counter and some woman was on a rant about how one of the employees didn't have a mask on. What she failed to mention is that when she walked in, the employee put it on. She was incredibly rude and kept saying they are spreading covid-19. The employee handled it very well and professionally. She was extremely rude and if I was the owner I would never take her business here again. I guess there's a certain level of entitlement and rudeness you're allowed to have when all you do all day is spend your husband's money. My hat's off to the counter workers for taking that abuse from somebody who's clearly very entitled. I look forward to doing more business with them in the future and I hope they never have to deal with women like this ever again.

We have been working with Colette for a few years now on several bathroom remodels. From the first time we met her up until now, we have had nothing but the best service from her. We are always so impressed with her expertise when it comes to knowing all product details within the store. She makes the projects so much less stressful from a customer standpoint. She has wonderful suggestions along the way which helps customers that can often be unsure of what they want or need. She is a true perfectionist on every level. She is always professional and on point with all communications. We have worked with many people in this business and Colette far exceeds the talent of any others we have worked with. She amazes us each and everytime we work with her...truly a gem to work with. Can't say enough positive things about her! Thanks Colette!

I was in need of a ADA toilet and Kitchen faucet on the fly for a person who was struggling with MS and his house needed a toilet and faucet. Thank you Granite Group for coming to my rescue and setting me all up with all the parts at a discounted rate to take care of him. He really appreciated it. I completed the job last night. All went amazing. You guys are the best.

Steve Labbe.
Owner
Paradigm Plumbing, Heating, A/C & Electrical

cannot give these guys here enough stars. So helpful and knowledgeable. Spencer was a complete delight to deal with. I had to call back and spoke with both Andrew and Don and seriously what a great group of guys. Very happy to deal with them.

Kevin arrived on time to solve a leak issue from the upstairs bathroom. He was kind and courteous throughout the whole process. Explained all options and let me choose how I wanted to proceed. Highly recommend CPH!!

We had our main septic line backed up, with black water spilling out of our basement toilet. We called them and they came out asap, and had it fixed very quickly. Highly recommend their work!

Top notch service!
Was in need of a quick response and Mark delivered. Fast, courteous and done right.
Can’t ask for anything else. My new go to source for all plumbing and heating needs.

If you live in the Hooksett/Manchester area, this is the plumbing company for you. Stop working with people who just want to take advantage of you, and call these folks asap.

We started with a corporate plumber, who gave us a quote that made no sense, and refused to break down the reasons behind the pricing.

Then we called Competitive. These guys were timely, communicative, and FAIR. They were $1300 cheaper than our first quote, and transparent through the process. I should also recognize our incredible technician, Kevin. Clearly a caring family man, her put us first and did everything in his power to build a life long customer. Long story short, he succeeded, and we look forward to working with this organization in the future.

Made a call about plumbing. Marc was
helpful diagnosing and resolving the issue. Great work, great follow up info, would recommend to family and friends. So glad I called them for help! Thank you!

I shopped around with multiple plumbing companies before finally going with Competitive Plumbing and I’m so glad I did. They were on time, super communicative, and it was refreshing to actually talk to a real person right away.

Kevin was our service plumber. Incredible guy. Honest, down-to-earth, family guy and clearly takes pride in his work. Mark’s a straight shooter too. You’ve officially got a customer for life. They might not be the first name that pops up on Google, but trust me , they’re worth the call. Thank you!

I honestly cannot say enough good things about Competitive Plumbing and Heating and the owner Marc. We were facing every homeowners nightmare, a clogged sewer line at the septic tank, on a holiday weekend and with guests at the house. The sewer had backup into all the tubs. We tried everything ourselves to clear it, our drain auger was not long enough and none of the usual assortment of chemicals made a dent.

We had never needed the services of a plumber before so we were blindly searching online and make desperate call after desperate call. None of the plumbers who advertised themselves as “24 hour” returned any of our calls.

Then after reading the credible reviews for Competitive we made one last attempt of trying to find someone. Marc himself answered the phone, he was polite, friendly, professional and even agreed to leave his family event to help us late at night.

He showed up even earlier than promised, diagnosed the issue perfectly, resolved the clog and left the house even cleaner than he found it. And for a very reasonable prices, especially given that it was late on a Sunday night.

I would not hesitate to recommend Marc and Competitive Plumbing for any of your plumbing needs.

Josh

Amazing service! We had a leak in our main water service line from the street that needed urgent repair. Marc on the phone coordinated with our water works company to have the water shut off. Kevin arrived promptly, identified the issue, located the leak and had it quickly resolved. We are so appreciative of his kindness, attentiveness and ability to explain everything he was doing to us. You can tell he knows what he is doing and cares about his craft. We won’t hesitate to call again for anything plumbing/heating related, very happy we called Competitive Plumbing and Heating!

Don’t let the 4* Fool You. My family and I have waited over 8 months for an estimate there technician came by and did for us. The office receptionist is rude and disrespectful. We have contacted them several times with no response, they wasted mine and my family’s time. Don’t let them
Waste yours !

Heater they installed started leaking after being installed for only a few months. Called to ask if there was a warranty, and they said they would have to send someone out to see. The person came and attempted to fix, with no mention of cost. It started leaking again a day later, so I called them back and they sent someone else to fix. Still no mention of cost. Months later I get a very large bill from them for the repairs. Do not expect any transparency or good service, but at least they fixed the issue eventually.

Can’t imagine using a company with such careless irresponsible drivers who can’t stop at A CROSS WALK WITH CHILDREN ! Lives in Cantebury apart truck 194 license plate 559-2551

Our unit needs to be replaced. We've gone 10 days without hot water.....they came this past Thursday and then again Friday and still didn't complete the install. They left us without WATER running to our dishwasher & shower ALL WEEKEND!! A COLD SHOWER IS BETTER than having to wash up in a sink!!! Here it is Monday and they are expected to be back again today........3 days to complete!!!! My husband is a heating technician for a major competitor & knows the unit they are installing (this is a rental unit & why he just didn’t do it himself) 2 days max to complete and his company would would NEVER leave a customer stranded without water for a DAY, let ALONE a weekend!!!!! It better be fixed today!!! UNEXEPTABLE!!!!

MONDAY UPDATE: LUKE WARM WATER COMING FROM NEW UNIT....TECH HAS NO IDEA WHAT TO DO TO FIX IT!!! MY HUSBAND DOES AND TRIED EXPLAINING IT TO DEAF EARS......HORRIBLE

Crazy to see how many reviews about a terrible driver. Just had same experience on RT 120, Lebanon NH. Truck 122. Incredibly rude driver! Sped up to block cars from merging.