Remodeler reviews across the US

We had a major kitchen remodel on our older house. We had the room torn down to the studs. Even though none of the floors were level, or the walls square, they did an excellent job of fitting all of the cabinets and fixtures. The work was done on time, even though we changed our design several times. Erich was very helpful and kept us informed throughout the process. Our work was so extensive, it took 8 weeks to complete, and the workers did a great job of protecting the parts of the house that were not being remodeled. Chris went out of his way to make sure the crown moldings would fit, even though the ceiling was not square. Chris and Erich really listened to what we wanted in our design and worked with us to make it happen. I would definitely hire them for future work.

Since having our kitchen done, we had Highland Ridge remodel our bathroom, install recessed lighting in our living room, and build a patio extension for our well house. We are very happy with how things turned out. The post and beam patio cover was a nice feature to our outdoor living area.

Chris and his entire team were amazing to work with from initial planning to the final punch list. They truly brought my vision to life, and I couldn’t be happier with the results or experience.

The Highland Ridge team, and all of the subcontractors they sent to my home, were professional, friendly, and a joy to work with. I always felt as though they were looking out for my best interest and that my project and home was in good hands. I hope to have the opportunity to work with them again.

This company is the best! I had heard horror stories about remodels gone awry and did all the background checking I could on Highland Ridge before hiring them. They turned out to be a 5-star company for sure.

We hired them to do a full kitchen remodel, a master bath remodel and minor updates to two other bathrooms. They were easy to work with and I especially liked their project software. We were on the same page from day one! It was easy to upload our selections and know when they were going to perform all of the different tasks.

They came in on budget and quicker than they had estimated as far as the timeline was concerned.

Would I use them again? Absolutely! I already have. I've also had a couple of friends use Highland Ridge and they've been very happy and satisfied with their work.

I have worked with Chris Hamlin of Highland Ridge Remodeling for about 15 years as a supplier. I have helped dozens of his customers over the years as they selected products for their remodel. I have found him to be professional and customer service driven. Customers of Highland Ridge are always commenting what a great experience it was to work with him. They are big enough to get things done on time, but still small enough to care about their customers. I recommend them every opportunity I get!

Highland Ridge did a fantastic job on our home remodel. From our initial meetings with them until the project was complete they were great to work with. Aaron our project manager was always availalbe for questions and just a real pleasure to work with. For anyone looking to start a home project I would highly recommend these folks.

Highland Ridge did our remodel of our kitchen and stairs. They were incredible and recommend them for all remodeling jobs. They always showed up on time when scheduled. Did impeccable work and were very thorough! Watched my budget and came in under budget. Was also easily adaptable to changes. Love the crew especially Erich. Highly recommend!!!

We are both busy full times working parents who decided to build ~1400sf addition in the middle of the pandemic. I ended up interviewing 5 different contractors for this project and from the moment I met Chris, the owner I knew I wanted to work with his company on our dream addition. From the very first engagement, Chris was transparent, gave us preliminary detailed estimates, offered a good honest advice and I knew that Highland Ridge was the right company for our busy family. We had our own licensed architect who provided all the plans and schematics and she also felt that Highland is the best choice!

Someone told me once “ treat you contractor like this is a short-term marriage- and we have had the amazing experience during the duration of the 6 months project. Once we finalized the final bid, we were provided a Program Cordinator, Stefanie, who was wonderful and kept us informed on permits and scheduled subcontractors to come out and bid a project, we also go a Project Manager, Erich, who kept us informed about all upcoming jobs and it was in constant contact with us via email or text. As we run into small issues, Erich was right on top it and making sure the communication between us and Subs is timely and accurate. The Builde Trend program used by the company is wonderful, as we had detailed view on when each subcontractor was going to start, we had a view to all documents and schematics, pictures and detailed pricing. This is the best tool you can ask for the project, easy and intuitive to novice people like us.

The project stayed mostly on schedule, but we went over budget, given the unpredictability of doing this project in the middle of pandemic and we had scope increase in the middle of it and Chris was comfortable to adjust to scope.

If you are looking for a piece of mind, honest company with hard working crew- Highland Ridge is great choice! I am happy to be a refence point and provide pictures of their work.

Allan was the lead for our remodel project of two bathrooms left "as is" from 1976. Two months later we couldn't believe it. Everything new except 2 toilets we had replaced. We couldn't be happier. Communication couldn't be better. We always heard right back and Allan's attention to detail was above and beyond our expectations.

This is our 2nd remodel with Highland Ridge and we wouldn't go with anyone else. They make sure the job is done right and with care to detail. We recommend Allan and Highland Ridge to anyone who expects quality work done right the first time and peace of mind throughout the whole process.

Highland Ridge did a first class job on my project, in all respects. Their professionalism, management of the project, attention to detail, communication, and quality of work was exemplary.

We discussed the scope of work in a single on-site meeting, and within a couple days they had a comprehensive plan and estimate developed. I gave them the go-ahead and they took it from there. I made a number of changes as the project progressed, and they priced those changes fairly.

I've worked in construction for over 30 years, and I would highly recommend Highland Ridge to anyone who wants a first class project - in terms of both the end product and the process - at a fair price.

We added a covered outdoor patio space by extending a gable end of the house and adding French doors. The team at Highland Ridge was a breath of fresh air from the very first meeting. Our project mattered to them. They kept us informed every step of the way and were always prompt in responding to questions. The project manager and the construction crew were always on time and courteous, and the care and quality of the work was excellent. We'll be calling Highland Ridge again for our next home addition/remodel project. You should too!

Highland Ridge is amazing! They were SO professional, meticulous, kind, consistent... I really cant say enough good things about them.

I did a lot of research on multiple companies before wanting to settle on a contractor for my remodel work, which is a huge commitment - with both time and money. It took me a few months and I met with about 4 or 5 contractors before deciding to go with Highland Ridge, and I finally decided to go with them because they are a local, family-run business and it was clear that they pride themselves on doing things professionally. They kept me in the loop and asked for my feedback every step of the way, always making sure that I was happy with the choices before starting the work. In addition to being very personable, they were also the only company I had spoken with that used a program (Buildertrend) to keep track of everything and keep me informed of what was going on as it was happening.

Considering that contractors are in your home all day for weeks at a time, I believe that trust is also a huge component in being satisfied with the work that is being done. The guys were beyond professional and respectful, and I absolutely trusted their judgement, as well as trusted them in my home. They also worked with me to make sure that we stayed within the parameters of the budget we discussed, which was another thing that was important to me when I first decided to remodel my house.

I love looking at my closets and bathroom, knowing that I had 100% final say on the way that everything is designed and how it functions. I will absolutely be going with them again the next time that I want any remodeling work done - and it is honestly such a relief to have a team that I can trust to work on my home.

I can't say enough great things about Highland Ridge, and would highly recommend them to anyone!

After a severe winter storm, we had some major flood damage to our home. Highland Ridge did numerous restoration and repair projects for us. This included plumbing, drywall installation, painting, sub-flooring, carpeting, tile repair, cabinet replacement, lighting and more. All of their subcontractors were highly competent, well-organized and professional. Aaron, our project manager, did a superb job keeping it all together and on budget. We could not have been happier with this company and would give them 6 stars if we could.

Im honestly not too sure where to begin. Our experience with Highland Ridge has been first class from day 1.

Roughly a year ago we reached out to several Home Remodel companies. A couple didn’t respond, a couple didn’t feel right, but Highland Ridge made an incredible impression on us right from the first meeting.

Everything from initial meeting, to design, estimating, sub-contractor selection, project crew and delivery has exceeded our expectations. We felt comfortable and confident that Highland Ridge could meet our vision and they exceeded it. Special shout out to Aaron and his work crew that treated our house like their own. Cleaning up at the end of every day and providing detailed updates along the way. If you’ve found Highland Ridge, there is no need to keep looking, you’ve found the right partner for your project!!

We were delighted with Highland Ridge and their renovation of our bathrooms. Allan, our project mgr, managed a talented crew of sub-contractor craftsmen. They were professional, trust-worthy and consistently showed up on time. The tile work and custom cabinetry is flawless...so glad we choose them!

As a realtor, I use many contractors, but last fall with the discovery of a roof leak in my own home, my husband and I now needed to face a remodel/restoration ourselves. After interviewing many companies, we selected Highland Ridge Custom Home Remodeling. We made the right choice! Chris Hamlin, the president and owner, came out personally to look over the project and present the bid. He was exceptionally detailed and yet still accommodated those areas of the project that my husband wished to tackle himself. Chris attentively listened to my husband's scope of work and captured the process perfectly. Working with contractors on a routine basis, I understand that issues do not always go as planned and recalls happen, but Felix and his team never had to be called back once to redo anything on this project. They were timely, courteous, and comprehensive in completing every last detail.
I highly recommend Highland Ridge Custom Home Remodeling!

The design process and ideas were great. Aaron communicated at every step of the build process, any hiccups (as all construction has) were talked about and handled easily.
The finished covered area is more than we expected and turned out beautiful.

We had an interior remodel job that involved turning an open loft space into a bedroom. The folks at Highland Ridge were enthusiastic about the job, very clear and up-front about cost estimates- as the job got underway they really took time to stay in clear communication with us and to make the process as painless as possible. And the work itself was uniformly excellent and looks great. I highly recommend these guys and would work with them again in a heartbeat. Five stars!

We met Highland Ridge at the 2019 Remodeling Show. We ultimately chose them to remodel our 3 bathrooms because of their honesty and longevity in the industry. Within the last 5 years, we had our kitchen remodeled by a different local contractor, who went out of business during our project. After that experience, we did a lot more diligent upfront research, interviewing multiple contractors, reading reviews, looking up CCB records etc. I cannot emphasize how much easier this process went for us this time around with Highland Ridge. They did not go over budget, they did not extend the allocated time of the project, and they did fantastic quality work. We appreciated Maria, the Project Coordinator with her eye to detail, and support and speedy communication during the upfront design and selection process. Aaron, our Project Manager worked tirelessly to keep the project moving along while managing covid staffing and supply chain issues. We did hit some unforeseen "snags" along the process, and truly appreciated the problem solving solutions and efforts made to keep us satisfied. Lastly, they use a database to communicate called BuilderTrend. This was a great resource to us as we could see the schedule, and all communication and documents such as our contract and selections were there. Progress pictures and daily logs were noted in this database. This was really helpful, as we were managing working remotely (at home) during the remodel. Now that our project is complete, we are sad to see them go. Smiling faces, professionalism, integrity, and quality work are characteristics really appreciated during this potentially stressful process.

We were new to Portland & so did a ton of research selecting a contractor for our remodel in Forest Heights. So glad we went with Highland Ridge. They did a great job & finished on schedule. Pro tip: engage Andrea for design- she’s the BEST!!!

Highland Ridge just finished up complete redo of a bathroom for us to make it ADA compliant. It was a complicated design in a small space. We were also under substantial time constraints to get it completed. Highland Ridge stepped in after another contractor had dropped the project and did a spectacular job for us. They completed the project exactly as we requested, and for the amount originally bid. Their website helped us keep track of the progress they were making, and what was happening next. And every one of their employees was kind and gentle and easy to work with. We are really, really happy with our new bathroom and with Highland Ridge for making it happen. I would recommend them to anyone for any type of home construction project.

Highland Ridge did a great job! We have a 110 plus year old house, and it came with some interesting challenges. Highland Ridge and Aaron our project manager did a great job in addressing those issues. Our newly remodeled kitchen is a joy and we are very happy and will highly recommend them!