Reviews of local pros in West Warwick, Rhode Island

SOS plumber Adam showed up as scheduled and got to work troubleshooting my leak. He ended up having to cut into a wall to find the leak, cut out the piping, reinstall new piping, leak test etc. Once the wall was opened we found black mold and SOS plumbing reached out immediately to a restoration company. I cannot say enough about how thorough and professional they were. They even did a good clean up of the work site. I highly recommend them for plumbing repairs

This is a longer review, but I encourage you to read it because it’s full of helpful details if you ever find yourself in an emergency like I did.

On a Saturday morning, my cast iron sewer drain cracked and sewage started flooding into my basement. As a new homeowner, I was incredibly overwhelmed and unsure of what to do. Jacob, the owner of the company, came out on very short notice, even though it was after hours. He was calm, professional, and immediately connected me with a cleaning company that responded quickly, handled the cleanup, and gave me clear guidance on what steps to take next.

Jacob understood how urgent and stressful the situation was, and made every effort to get me on the schedule as quickly as possible. He was transparent about the pricing, which I found to be very reasonable considering the scope of work involved.

Matt, Adam, and Jake arrived early and worked throughout the day until the job was completed with great care and attention to detail. It was clear they treated the project as if it were their own home. They were professional, thorough, and also brought a positive attitude that made the entire experience much easier to handle.

Everyone I interacted with whether through Jacob’s team or the partners he referred were honest, compassionate, and genuinely cared about the outcome. Because of the exceptional service I received, I’ve already scheduled a follow-up appointment for preventative maintenance.

The name SOS is fitting—they truly came through during a moment of real crisis. I’m incredibly grateful to Jacob and his entire team, and I highly recommend this company to anyone in need of dependable, responsive, and trustworthy service.

Friendly service and reasonably priced. Called them on Thursday because of cold water in the shower. They were here on Friday and fixed the boiler . No more cold showers!!! Will definetly be making them our regular boiler service provider. The two men that showed up were knowledgeable and explained everything. They were great! Thanks again.

Overall fantastic experience from booking the appointment to job completion. I used their online booking option, received a callback shortly after and an appointment scheduled for that same day. Adam and Ethan showed up within the scheduled window and were great! Super happy with completed work and very reasonable pricing. Will definitely be using them again for some additional work needed.

Did a great job fixing my sink and replaced shutoff, will have them back to do more work in the future. Very polite and professional. Easy to talk with. Had Sos back on December 16th to replace my boiler, and hot water heater. They did a great job with the installation, had heat the same day. They stayed till I had heat.
Came back the next day for couple touch ups and clean up. The pricing was great
New boiler looks great have continuous hot water. And now have a lot more room in the basement.

Jacob and Nate (and crew) are the absolute best. They installed a sump pump (which was a pretty big project), replaced a leaking hot water tank, and just today did routine boiler maintenance. They're straight forward with repair & pricing options by explaining what's happening in simple terms. They show up when they say they're going to, get work done quickly, use mats to protect your floors, and are always kind to my kids and pets. I'm extremely confident their pricing is in line with industry standards, but honestly, given the quality of work, responsiveness, and professionalism I've seen so far—I wouldn't dream of hiring someone else just to save a couple of bucks. It's worth mentioning I originally found these guys on Google, and wasn't sure what to expect (probably just like you), but decided to give them a shot after reading some reviews. Hopefully this review helps you do the same. You'll be glad you gave them a call.

Owner (Tom) called me back directly to solve an issue with no heat/hot water. I can not speak highly of their customer service. Ryan the service tech was at our house immediately (after hours, 730pm) and solved the problem. This is old school customer service at its finest!!

Just called to get a quote and the man I spoke to was extremely rude and inconsiderate. Will never call or recommend them to anyone

I have been with Hope Energy for 48 years. I had the best experience today with the technician, DALLAS, who did my yearly cleaning on my furnace. He was here for almost 2 hours. I heard banging a lot during that time. I went downstairs and he did many things that I was not aware of that was needed, as I am not a furnace tech. I found him extremely polite, courteous and knowledgeable. In all the years I have had Hope Energy and yearly cleaning, never has anyone spent the time he did. I had a new furnace installed in 2015 by Hope Energy so understand that it probably did not require high maintenance but to see/hear the effort he did to keep furnace manageable was impressive. Thank you Dallas!!!

They Over charge your credit card and Lie. Call and leave rude messages. Swear and cuss you out.....

I have been a customer for over 20 years. Very nice people who care about their customers.

Using hope oil for years now...great people and awesome customer service...couldn't ask for better service!

First time getting oil from this company. Thank you Getnetfuels for the help, and thank you Corey with Hope energy for your time today!

I have used hope oil for over a year. I do COD delivery and they show up on time and have always delivered when promised. I will continue to use Hope oil

Always on time and excellent customer service. Long time customer and have referred multiple friends along with family members.

Always on time
E friendly helpful &I’ve never run out of oil or had to wait for a repair as the answer calls and send someone out even at 2 am.i would highly recommend them

If i could give Hope a 0 I would.
$299. For a standard yearly cleaning is outrageous.
They charge for 3 hours of service, but only stay for 11/2.
Too greedy for me.
I canceled my service with them.

I’ve been getting oil from Hope Oil for years. It is always a pleasure to speak with Justin. He always gets me my oil quickly and is incredibly pleasant. He is the reason I did not switch oil companies.

We have been using Hope Oil for years. Automatic delivery and monthly payment plan means I never have to think about needing oil or wondering how I’m going to pay the high winter bills. Great local company I am happy to support.

Horrible company. They trap you into a contract and then charge you the highest oil prices around. They deliver every 3 weeks... somehow $500.00 everytime. When they come to service your furnace, they somehow find$100s of dollars wrong with your system that isn't covered under their best contact. Go figure. Sounds like some crooks to me. Plus...I work for a GC.. and we no longer use them because they are hacks. Take heed... go to another oil company.

Up until about a year ago I would have given this company 5-star rating. Now they are a part of Energy one. They brought oil and placed sticker on my Inlet marking their brand. Serviced my furnace and then marked it with their brand with a 8 by 6 inch sticker on the furnace. The sticker is hard to remove. All the stickers don't even say hope oil they have the energy One logo. Discarded all of my maintenance tags that I had of records for 10 years most likely because they had other oil companies on them. As far as I'm concerned went from friendly too rude and inconsiderate.