Constraction reviews in Sioux Falls, South Dakota
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Very timely, friendly staff, and makes sure that the job is completed right the first time. Night or day, their team is ready to help fix any water intrusion issues. They are my first call whenever I have an issue.
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Liv and Bri took such care and consideration for our carpet issues we’ve had with our current and previous pets. They were extremely professional and courteous!
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I had a hot water heater pipe leak and Coda did a great job. Her work ethic and polite, friendly attitude was very much appreciated.
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Two weeks before my son's graduation open house--and a bunch of out-of-town guests were going to stay at our house--a pipe burst in the ceiling in our basement and wreaked havoc in that level of our house. My insurance company hooked me up with Rainbow and I am so glad they did. The whole team was professional, courteous, thorough, and FAST. Even with replacing drywall in the ceiling and walls, removing and drying carpet, baseboards and pad, and putting everything back together, my entire basement was put back to the way it was before the accident within 2 weeks. I had room for all of my company and it was like the water NEVER HAPPENED. We also had a toilet "issue" a couple of years later and our insurance company asked if there was a company I wanted to use for the cleanup and restoration. I told them Rainbow! They are the ultimate professionals, they ensure that all of the damage is accounted for, they replace or fix what needs to be done, and they put it all back together exactly the way it was before the disaster happened. I am so thankful that I was introduced to the Rainbow team. Hopefully, I won't have need of their services again, but if I do they're the ones I will call.
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Joe and his team responded to a last minute call. They showed up immediately, professional, friendly and eager to do a great job. The problem issues were discussed and their team went to work. By the time they were finished the place sparkled. I was very happy with the results and would not hesitate to call on them again.
Gary Levitt
Sequoia Productions -
My sewer backed up almost 2 months ago. I had a company come to open the drain. I contacted my homeowner's insurance who recommended Rainbow International. I had an appt. time set for them to come to clean. I left work early to meet them. They showed up over an hour after the scheduled time without calling me to let me know.
In discussing scheduling with the people working, it was suggested they put a lockbox on my house so I would not have to be home when they came in. I quickly declined this as I have pets, they showed late for the first appt., & I had been burned by this in the past. They spent a couple of hours cleaning & hauling out contaminated items. Plans were for one of the technicians to stop back the next day to check on things but she had to cancel this due to street flooding in town. I had to contact them again to set up a time to stop back & check things out. I was informed that drywall would have to be removed. After a week or so, I called Rainbow to schedule a time to have them come remove the drywall.
After a few more weeks, I reached out to see about having someone come to repair the drywall. The repair manager came by to take measurements and look at the job to provide me with an estimate. After a week, I had not seen the estimate so I contacted the office. The estimate was emailed to me later that evening. I emailed back about scheduling a time to start the repairs. On the date scheduled, another person came to the house first and I showed him what was needing to be done. The repairs manager stopped by and they discussed the job. The repairs manager then collected a check for the mitigation work and half of the estimated repair work. Now a date has been scheduled for later next week to have the work done. I thought that was the purpose for them coming the first time. I took the day off work to give them time for the repairs. Now I have to take another day off work. The amount of lost wages is not figured into the amount I owe them.
I have been in contact with my homeowners insurance re: my issues. Communication with this company is very lacking. The only positive thing I have to say so far is the technicians are friendly. Work is not complete so I cannot speak to the quality of the work so far, -
We are so grateful for how well we were treated by these folks. With everything going on... plus a burst pipe... well, it was stressful, and the folks at Rainbow, especially Carissa, Misty, and Wade; made our water problem significantly better and gave us real peace of mind.
Thank you for your fast, friendly, professional, and generous service! -
The Rainbow team is professional, responsive and they are honest about whether an item can be saved or not - so you don’t waste money! They truly care about the work they do and it shows. Highly recommended!
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We had significant water damage from a storm- called Rainbow the evening of the rain and they were here the very next morning. Megan and her team were top notch! I hope I never have to but would absolutely call them again! Highly recommend!
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Olivia and Tori made my carpets look almost brand new after many years of living there! Both of them took extra care of my pets running around, and the cleaning was top-notch. I am so glad I called Rainbow Restoration.
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We just had some cleaning work done at our home by Rainbow and the techs were very respectful of our home and our space. They were wonderful to work with and everything was smooth from the service to the billing process! Would highly recommend!
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The Rainbow team did great work after our water loss.... again!
Tori and Eddie were great to work with during the water mitigation process. -
I cannot express enough gratitude for the exceptional service provided by Rainbow Restoration after an apartment fire. Misty and Joe, in particular, went above and beyond to ensure our recovery was as smooth and stress-free as possible.
We are immensely grateful for their outstanding work and highly recommend Rainbow Restoration to anyone in need of restoration services. -Solutions Property Management -
We had water on our carpet, in the drywall, and worse yet our hardwood floors. The Rainbow team and specifically Koda saved the day. Excellent equipment, responsiveness, in a professional manner. Thank you Koda and Rainbow.
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Used Rainbow International of Sioux Falls for both water mitigation and reconstruction of damaged property. Professional, efficient, timely, excellent workmanship, cannot say enough good things about an unpleasant experience! Hope never to have to call them again, but should I need their help, I know I can count on them to get me back to even better than what I was before the damage!!
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Brittany was extremely professional excellence is her style!
She thought she was going to have to deliver me some really bad news!
She used her resources and called out for support equipment which arrive in a very timely manor.
Brittany was preparing me for the worst and with her equipment she validated the best news possible for me!
Thanks to your team lm a very satisfied customer!!
Rick Swanson -
This review could go on forever, but I’ll try and keep it short and sweet. I suffered not one, but TWO, rather major water issues in my home. I recruited Rainbow International when my insurance company mentioned them. Now, I’m a first time home owner, and to make the story sweeter, I am a full time RN with 5 children. During the catastrophe’s, my husband was away for the Air Force. So, I had NO IDEA where to begin or really even what to do. Brit, one of their top dog employee’s, not only made all the transitions crisp and smooth, but took care of me as a human, too! He checked in on me often and assured me my home would like just the way it was, or even better! And it is. My home is BEAUTIFUL due to the diligence of Brit and his crew. We replaced floors and painted (alongside other adventures) nearly my entire upstairs. By the time the second catastrophe occurred, there was no doubt who I was calling. Simply amazing customer service, very flexible, and prompt, despite challenges faced with COVID. I went in today to pay my final bill and was greeted with such joy and energy. Brit happened to be there when I was, and we hugged, chatted about life, and of course, how I’m liking my new look! Honestly, these people are considerably family! So happy to have worked with these folks and will continue to call them when I need them! Thank you so much, guys! ☺️
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We had a sump pump malfunction and Rainbow was very quick to get someone out to us to start the clean up & get fans going. They were patient with us while we worked through the insurance process & did a great job following up. I would prefer to not need them in an emergency situation again but definitely would recommend them!
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Excellent customer service, great communication, and a hard working team. They came in after our sump pump failed during heavy rain and mitigated the water damage in our basement. Professional & courteous, would highly recommend! Thanks Koda and team!
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This could not have gone any better. I would recommend Rainbow to anyone. I interviewed other companies and I made the right decision. They were beyond professional and simply kind to me, that is rare these days. Thank you for taking such good care of my property!
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I have always used Rainbow for carpet cleaning. Bri and Wanda were punctual, professional, and thorough. My carpet looks great! I would highly recommend them.