Constraction reviews in Clarksville, Tennessee
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Great customer service and great job cleaning up my house!!! Thank you to Josh, JB, Jose, Jacob, Jorge, Kate!!! Y'all really did a great job!!! Give all of these beautiful souls a hefty raise!!!
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After a fire at my house, ServPro arrived quickly and completed the repairs in record time. Alexander was very friendly and helpful throughout the entire process. He communicated with me and kept me informed of his progress. They did a GREAT job repairing my house.
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I had a problem with my plumbing in my house and the entire floor was destroyed. After contacting Servpro, they shipped Alexander that same day. He and his team did everything from start to finish. They were very professional and thorough. They are informative and pleasant to deal with.
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I cannot say enough good about the team who came to work at our house. We had a ton of water in our crawlspace that caused our insulation to fall. Katie came out and did a moisture reading inside the house to see if she could detect a leak. She was knowledgeable, professional, and wore covers over her shoes which I greatly appreciated. The supervisor, Cesar, showed me pictures of the crawlspace and thoroughly explained what they were going to do to dry the space. Kyle and David got under the house in this heat with no complaints.. When I apologized to them for having to go under the house , they both said, “ma’am, it’s no problem. This is our job and we want to make it right.” They were extremely neat in removing the insulation. There was no leftover debris lying around the perimeter of the house. Excellent service from start to finish. Thank you guys for giving me peace of mind.
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ServPro came out to my home super fast! i called them and within 1 hour they had shown up. J.D, Denis, and Lewis did fantastic job communicating what they were doing and what needed to get done! they were super professional!
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Nate and Melissa were fantastic! They showed up in an expeditious manner and were amazing to work with. We couldn’t have been more pleased with the timely and pleasant customer service we received.
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This Company is God-sent!! RJ and his team are AMAZING!! They not only made a stressful situation bearable, but they went ABOVE AND BEYOND to ensure we knew what they were doing EVERY STEP of the way which made the situation a walk in the park!! ServPro is definitely our #1 Company to call when we need repairs done!! What are you waiting for?! CALL THEM…NOW!!
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Dennis and Sean were amazing!!! They did. A great job!!! They were very nice and very professional!!!!
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I had a pipe freeze that caused some pretty significant water damages. This team was sent to me to pack up our house for repairs. This team of EsTesla, Mairi, David, Angel and Travis were outstanding. They work very well together as a team and they were very careful with my items. They worked efficiently, showed up when they said they would and as they left for the day they tidied up after themselves. I would highly recommend this team of professionals.
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Edit: Oh, we are definitely customers. Your mitigation team did their job well. Reconstruction is the problem. It wasn't under my name. You ripped off my significant other. You took our deductible and never came back. See, with a large company such as yourselves; We never would have thought a business of your supposed caliber would rip someone off. My error is trusting your company. Lesson learned.
You never return calls. I guess by there not being much more money to be made; we wasn't worth your time.
Customers, please stay away. They'll take care of their larger contracts, but that is all. Go anywhere else. -
Our insurance company had Servpro come out for remediation following the December 23 tornado. We had a perfectly fine experience with the remediation crew, however, I would never recommend this company for moving. We were scheduled for pack out without any site survey or quote, but in the chaos of trying to find somewhere to live, we appreciated the convenience of utilizing the same company. As a military family, we are well accustomed to moving. We feel incredibly grateful that so many of our belongings were spared, but the team was not at all prepared for the job. I will recognize that the event was close to the holiday season and many in the community were impacted, so staffing was tight. The move took numerous days, they gave us push back on heavy items (we were getting new flooring, so moving everything was nonnegotiable), and the items were packed incredibly poorly. I literally heard my expensive ceramic Dutch ovens clanging as they pulled the dolly up the front stairs at our rental. More of our items were damaged in this move than any of our military PCS moves, which is saying something. There was no rhyme or reason to bringing the boxes in, so I had to rearrange everything so that furniture could fit, I also had to beg for them to reassemble things they took apart, which was met with disdain. Now that we are getting quotes to move back into the home after repairs, I am coming to find out that they charged us over 4x the amount that professional moving companies in the area are charging. This feels predatory to families dealing with stressful events. They did reimburse the major items that we brought up, and didn’t try to nickel and dime which we appreciated. Learn from our mistake and hire your own movers!
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Dennis and luis did a good job and very courteous
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I just want to give a big shoutout to Robert and Bobby at Clarksville Servpro. They were incredibly helpful, knowledgeable, and responsive during a really stressful time. It’s hard to overstate how much I appreciated their quick communication and how smoothly they handled everything. They showed up when they said they would, explained the process clearly, and made a tough situation much more manageable. Truly grateful for their professionalism and support.
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We discovered a dishwasher leak that affected our tile floor. Chad came in and evaluated what needed to be done and began the process. He sent RJ out to us and he got the ball rolling. He sent Melissa who began the drying out process. Her crew was so professional and worked on getting us dried out and tore out the floor. They are all three so professional and competent in their particular areas. Call Serv Pro to get your job done the right way.
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I could not be more impressed. What an A+ crew. Their work was flawless!!! After having a disaster to deal with last winter, I got to know them well. Even with the stressful situations they encounter on their jobs, they immediately show that they value people and relationships. It's so important to be surrounded by positive, upbeat, caring people when you're a client who is already stressed by unexpected property damage. Denis is an absolute gem and worked so hard day after day, as did all of the guys on the team who came out. Bobby is amazing at communicating with clients and can answer any question in detail at any time of day. He cares so much about his work and will not give up until he finds the source of a problem. He's a hands-on boss who is not above getting dirty and crawling under your house to check the situation out himself. The quality of their work is such that it really IS "like it never happened." I cannot say enough about such kind, knowledgeable, hard-working, and caring people. They took care of me like family! <3 Thanks, SERVPRO dudes!
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Servpro came to our house today to deal with a HOT MESS! A pipe had busted; our ceiling was falling through; the floors were soaked from one side of the room to the other!!
Bobby, Jon, and Wilbur were a magical team that took a horrible situation and quickly took action and cleaned everything (and I mean EVERYTHING) up!!! They are awesome! -
As always, ServPro has done a fantastic job for us. We walked through the space and what was needed to be done, and within three days, the project was fully complete. RJ and Bobby specifically are always on top of it and take great care of us. We will use them every chance we can get!
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Servpro did an outstanding job after our home flooded. Bobby Bushnell and his team were professional, efficient, and compassionate throughout the entire process. They communicated clearly, treated our home with care, and got everything back to normal faster than we expected. Highly recommend!!
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Estela's team was very good. All was packed very well and everyone worked hard all day.
Mairi, Angel and team got everything moved back in and were careful to put everything back in its place. Stayed until all was done to our satisfaction. -
Melissa came by and was so sweet. She took her time and looked into the issue. When she called back after the initial inspection, she was so accommodating with all the questions that I asked. Furthermore, they are scheduling the remediation and reconstruction during our vacation so that we will have zero inconvenience by being out a bathroom.
Will follow up after the work is finished, but for now, above and beyond for customer support! -
Dennis and Juan did a great job cleaning out a trashed closet for us. Thanks to David for heading it up. Great job and would highly recommend!