Home Services reviews in Memphis, Tennessee

I employed Allen & Sons Carpet Cleaners for my living room and hallway carpet cleaning, and they came highly recommended. I'm so thrilled I booked them. Asher was the professional tasked with my carpet cleaning. He was outstanding and made my nearly 30-year-old carpet look fantastic. The office staff were equally commendable. About 10 minutes before Asher arrived, we experienced a power outage. Despite this, he assessed the job, gave me an estimate, and promised to return after finishing his other tasks to complete mine at the end of his shift. He instructed me to stay in contact with the office regarding the power issue. When the power returned, it fluctuated but eventually stabilized. I'm truly satisfied with the service rendered by the team who stood by me throughout the carpet cleaning process. I was expecting new furniture delivery the following week, and the entire crew ensured I had a thoroughly clean carpet to place my new furniture on. Asher went above and beyond, rearranging his entire schedule to ensure my carpet was cleaned. His work was top-notch, and I'll be requesting his services in the future. The entire team at Allen & Sons Carpet Cleaners genuinely believes in providing excellent customer care. I'm really grateful to everyone involved.

We recently had our carpet and tile cleaned by Allen & Sons Carpet Cleaners. My wife set up the appointment, and they were able to come the very next business day. Our technicians, Asher and Erick, called ahead to confirm their arrival and showed up right on time. Our floors have never looked better, and we found the price to be quite reasonable. As for Asher and Erick, they really work well together, and it’s evident they have a strong bond. It’s refreshing to deal with young professionals who are both skilled and pleasant. We will definitely continue to use their services and will recommend them to our family and friends.

I had a fantastic experience with Allen & Sons Carpet Cleaners. Unlike my previous experience in another location, this team was outstanding. Their communication was top-notch. Kristopher and Timothy did an amazing job on my carpet and sectional. They took the time to explain their process, what products they were using, and what I should do afterwards. They even cleaned a small area of my grout to demonstrate their cleaning skills. I will definitely be reaching out to schedule their services again in the future.

I am a local real estate agent in Memphis. Kristopher handled the carpet cleaning for a home I had under contract for a client. The carpets were really dirty and I was worried it might cause issues with the sale. Kristopher came in and cleaned the carpets, making them look like new again! I was honestly surprised at how fresh and spotless they turned out—the odor and stains were completely gone. My client was extremely happy. Kristopher has also cleaned carpets for a flip house and a rental house I managed. Five stars for sure. I highly recommend this service. Excellent job!

I highly recommend Allen & Sons Carpet Cleaners for all your carpet cleaning needs. I work at a property management company and send Jonah several jobs each month, and he never fails to impress with his outstanding quality of work. He has cleaned rugs, carpets, and couches for us, and has effectively removed pet odors every single time. The team in the office is always a pleasure to work with, especially when it comes to scheduling and confirming appointments, plus they send helpful reminders. I could go on about their fantastic service, but the bottom line is they do excellent work, and I’ve been thrilled with the 60+ jobs they’ve completed for me in Memphis.

Asher and Jonah are fantastic! We’ve had several other companies clean our carpets over the years, but none match the exceptional service provided by Allen & Sons Carpet Cleaners. From the moment you call to schedule an appointment until the job is finished, you feel like you are their top priority. They are very attentive to your needs, providing you with a clear arrival time, and Timothy calls to let you know he’s on his way. We opted for their Platinum Package, which includes deodorizing and protection alongside their thorough rotary extraction cleaning process. When you invest in quality carpeting, you want it to stay looking amazing for years, and that’s exactly what you get with this service!

i have to say, this is the only place i'll trust for carpet cleaning supplies and machine servicing. jonah and kristopher really know what they're doing and always make things easy when i need help with my carpet cleaning equipment. from getting my machine tuned up fast to giving great advice about the best cleaning products, they always go above and beyond. the team here is friendly and knowledgeable, and the service is always quick so i can get back to work. i really appreciate how everyone is so helpful, even at the front desk. they’ve earned my trust, and i highly recommend them to anyone looking for solid carpet cleaning support.

I have been using Allen & Sons Carpet Cleaners for many years and have always been happy with their service. I have several light-colored carpets that often end up with tough stains. Erick has managed to remove red wine, mud, juice spills, pet accidents, and more. Recently, my dog was sick and left some very dark stains on the carpet, but Erick came out and cleaned everything perfectly. If you need your carpets cleaned, I highly recommend giving them a call!

My experience with Allen & Sons Carpet Cleaners was incredibly positive. Not only did they take care of my carpets and upholstery, but they also cleaned and shined my granite kitchen counters. The process was a breeze, starting from the moment I scheduled the appointment. Asher and Jonah conducted the cleaning tasks exceptionally professionally. I valued their transparency, as they walked me through their work process. The most impressive part was that my carpet and upholstery were dry within a few hours, and there was no remaining odor. I would highly recommend their services.

What an amazing experience! Finding a service that can effectively remove cat urine from carpets has been a challenge, but we were fortunate to discover Allen & Sons Carpet Cleaners during our search. They were very informative, professional, and genuinely kind. Jonah and his team worked quickly and efficiently. They did an outstanding job cleaning our couch, eliminating all the stains and odors. We also requested them to clean a heavily used rug and a few other pieces. It’s impressive that they can handle everything right in our home. The results exceeded our expectations! We will certainly use their service again in the future. I highly recommend them for any carpet and rug cleaning needs!

I received excellent service and work from Allen & Sons Carpet Cleaners. When I called, the person who answered was very friendly and helpful, giving me a rough estimate for cleaning my carpets. Scheduling was easy, and I got an appointment within a week. Jonah arrived right on time, checked out my carpets and area rug, and then let me know the exact cost, which was very fair. Honestly, I would have paid more for the great job he did. He got started quickly and finished faster than I expected. My carpet hadn’t been cleaned in years and was really dirty, but now it looks almost brand new. I was very impressed and will definitely use them again. I can’t think of a single thing to complain about—I am completely happy with the whole experience.

wow!! this is truly the best company for all your carpet and rug cleaning needs in memphis! i can't say enough good things. i got a quote really fast over the phone, followed by a detailed email and even a discount for first time customers. everyone i talked to was so friendly and helpful. samuel came to clean our carpets right on time and did an amazing job! besides making our carpets look like new, he was very enthusiastic, knowledgeable, and you could tell he really enjoys what he does. he’s definitely an expert at carpet cleaning, and the results were fantastic! it felt like i had made a friend by the time he left. i have a very sensitive nose and after the carpets were cleaned, i noticed a bit of a dog smell (they explained to me before that sometimes moisture can bring out odors, and we have an older lab whose scent can linger, even though she never had accidents on the carpet). no one else could really smell it, but i could since i have a strong sense of smell. when i called to ask for advice, instead of just suggesting products, they offered to come out and clean that room again for free! talk about standing behind their work—so impressive! we asked for samuel to return and he checked the area with me. he couldn’t really smell anything since the carpet was dry, but he applied a fresh deodorizer to the entire area, and we’re hopeful it takes care of it. he told us to reach out if we have any more concerns and he’d be happy to help again. he was so patient and explained why the smell might still be there, even if others didn’t notice it. i’m really thankful that samuel took the time to address all of our questions and made sure we were happy with the results. i’m so appreciative and will definitely be a customer for life! we’re looking forward to more cleanings in the future and will recommend them to everyone in memphis!

Working with Asher was a fantastic experience. He truly cares about making sure you’re satisfied with the carpet cleaning service. I had a special Moroccan rug with some delicate dyes that can sometimes run, and Asher made sure to call me first to discuss the situation and get my approval before moving forward. After the cleaning, he sent me a photo of the results and even offered to clean the rug again to help the colors look more even. The difference was amazing! My rug was really dirty before, but after their work, it looked almost brand new. Highly recommend their carpet cleaning in Memphis!

We sent three rugs, including a big living room one, to Allen & Sons Carpet Cleaners in Memphis for a deep cleaning. There weren’t any big stains, but after a few years of use, they just needed some freshening up. The rugs came back looking just as good as new! We’re really happy with how they turned out and plan to keep having them cleaned regularly. The team who picked up and returned our rugs, Asher and Erick, did a great job—they even helped move our furniture to put the rugs back in place. They were friendly and professional the whole time. Highly recommend for anyone needing carpet or rug cleaning in Memphis!

We had our carpets cleaned by this company after our cat caused some damage to one of our favorite handmade rugs. The range and quality of their carpet cleaning services are truly outstanding. Our rugs now look absolutely beautiful! I decided to share my experience because Jonah, the technician, went above and beyond to help us. He carefully removed the damaged threads and even took the time to show us how to maintain our rugs in the future. Jonah also spotted a few small areas along the edges that needed extra attention and fixed them for us. He did all of this without charging us anything extra. We will definitely use this company for all our future carpet cleaning and rug care needs. Highly recommended!

jonah came out to clean our carpets and made a huge difference—everything looked almost brand new! he was really trustworthy and made us feel comfortable enough to leave him working while we stepped out for breakfast. jonah cleaned a large couch, a couple of arm chairs, two recliners, and a bunch of dining chairs. most of the furniture looked spotless when he finished! he was very open and honest about the dining chairs, letting us know that while he could get them much cleaner, a few tough stains might not come out all the way. he also took the time to hear our ideas about spots we wanted extra attention on. really down-to-earth and super helpful. i would definitely recommend this carpet cleaning service to anyone looking for great customer care, flexibility, honesty, and fair prices!

I run a commercial facilities maintenance company in Memphis and have all the right tools and experience for handling big carpet cleaning jobs. When I come across a carpet cleaning challenge that I can't fix myself, I always reach out to Samuel for help. Anytime a client needs their home carpets cleaned, I recommend Samuel without hesitation. He truly stands out as one of the most knowledgeable experts in the carpet and rug cleaning and restoration business, and I consider him a go-to professional in the Memphis area.

i just had my carpets cleaned in memphis, and i'm really happy with how it turned out! making an appointment online was quick and simple, and i liked getting updates through both text and email. samuel even called me before the service to explain everything, which made me feel like a valued customer. when the carpet cleaning team showed up, they arrived right on time and were very professional. my house is pretty big, so i was worried it would take forever, but they worked fast and did a thorough job. my carpets look super clean now! overall, i had a great experience and would recommend their carpet cleaning services to anyone in memphis who wants fresh, clean carpets.

We needed some expert help with our antique carpets, so we called Allen & Sons Carpet Cleaners. Even though we live a bit outside the city, it was worth having them take care of our old rugs. jonah responded quickly when we sent a text, and the work was excellent. we've had them clean and fix rugs we picked up at auctions and estate sales, and they even took care of some pet stains and odors for us. if we ever need something redone, they make sure to handle it without any problems. everyone we've met from their team is friendly and really professional. i would highly recommend them for anyone needing carpet cleaning or repair, especially for valuable or antique rugs.

With our baby starting to crawl, we wanted to be sure the bedroom carpet was really clean, especially since it gets a lot of use from the kids and our dogs. We reached out for professional carpet cleaning because we wanted a safe space for her to play, and we really liked that they use natural, family-friendly products. After the cleaning, our carpet looked amazing—fresh, spotless, and soft! Kristopher was very friendly and even answered all the questions my 8-year-old had, always with a smile. The service was quick, professional, and made us feel secure about our little one crawling around. Highly recommend their carpet cleaning for anyone with kids or pets!

from the first phone call to the end of the job, the customer service was outstanding! everyone at Allen & Sons Carpet Cleaners acted so professionally and always replied quickly to anything i needed. they even offered next day service, which was a great surprise. when i asked if they knew someone who could stretch and fix my carpet, they sent asher right away. he was so polite, friendly, and worked hard—he got my hallway and stairs looking perfect in just a couple of hours. all of this happened so fast, just a day after i called. if you want your carpets cleaned or repaired, i highly recommend this team!