Water Damage Restoration reviews in Memphis, Tennessee

I highly recommend Revival Restoration Services for any restoration needs. From start to finish, they demonstrated the utmost professionalism and attention to detail. They addressed all my concerns with care and ensured the entire process was seamless. The quality of their work was truly excellent—far exceeding my expectations.

A special shout-out to their incredible team, especially Joe Pillow, who went above and beyond to make sure everything was perfect. If you're looking for a dedicated, skilled, and trustworthy restoration team, Revival Restoration Services is the way to go!

Pictured in this review is a newly designed bathroom by Revival Restoration. Every time I bathe or shower, I can’t believe my own eyes. It is a remarkable job and I recommend anyone looking for a new and updated look to call Kyle.
Job well done!

Revival Reconstruction did an amazing job on our home. They were prompt, professional, and kept everything on schedule. The team was respectful of our space and always communicated clearly about what to expect. The quality of their work exceeded our expectations, and they made what could have been a stressful situation feel easy and manageable. We’re so grateful for their expertise and highly recommend them to anyone in need of reliable reconstruction services!

The work was done to my satisfaction and every request I had was met. They even went above and beyond to see the work was completed quickly because we had a newborn to bring home. I highly recommend this company abs would use them again.

Kevin and his team did a wonderful job reconstructing our ceilings, replacing crown moulding, and repainting our living room and hallway. They were timely, courteous, and very easy to work with. Highly recommend

The whole team were an absolute pleasure to work with. Things did not go smooth on my end, but they were understanding and patient throughout the process. Honest and upfront on every level. Nothing but praise for Austin, Taylor and last but not least Kindyl. I hope to work with this team in the future.

My wife and I have used Revival on two different occasions and have been delighted with their quality, timeliness and determination to get things done correctly. In the first instance, we had an elusive water leak in the master bath that was creating mold. Revival methodically identified the leak and redid the entire bath to perfection. Due to this successful project, we hired Revival again to perform construction related to a Stilz lift installation. Revival had not done this before but Chris, the superintendent, carefully studied the specifications and amazed the Stilz people with his accuracy. The lift was installed perfectly, on time and in budget. Revival takes great care to protect the surroundings and their post construction clean-up crew is fantastic. Justin is a great communicator and scheduler. We will use Revival without hesitation in the future.

My family unexpectedly had a huge oak tree fall into our East Memphis home in March 2025, completely destroying our roof and the side kitchen wall. During our search for a contractor to help us rebuild, we found out that the owner of RKA (highly recommended by our friends) had partnered with an insurance expert to form Revival Restoration Services, which specializes in exactly what we needed, rebuilding after storm property damage and assisting with the insurance process. Scott Trimble from Revival Restoration came out quickly with various crew members to assess the damage to the house and wrote us up a very detailed quote that broke down each step of expected construction clearly, from the new roof to even the final step of house cleaning. After interviewing a couple of companies, we chose to proceed with Revival due to their professionalism, promptness, and attention to detail.

Brandon Pillow has been the most reassuring and competent project manager anyone could hope to have, so we feel very blessed to have been assigned him to guide us in rebuilding our home during this stressful period. He patiently and politely responds to our phone calls and texts (even after hours and weekends), answers our endless questions, and calmly handles/addresses any and all concerns we have. Brandon walked us through each stage of construction, helping us focus on the tasks immediately needing our attention versus things to deal with later on. He would coordinate our contractors and inform us daily which contractors to expect at what time, as well as relay our requests and concerns. When we had to adjust how we handled fixing kitchen cabinetry, he executed the change order seamlessly. Brandon is extremely professional and courteous to his clients, but you can also tell he is working hard behind the scenes to make sure construction goes smoothly without a hiccup. I was a bit incredulous when he told us he expected to complete our project in approximately six weeks, but he was pretty spot on, at about eight weeks.

Overall, we would definitely recommend Revival Restoration and Brandon Pillow based on the professionalism and great care we received from them and all our sub contractors, the quality of their workmanship (Our new roof is solid and so stunning that our tree guy asked us for a roofing referral!), and the shared objective in getting our home restored (and us back into our home) in a timely and within budget manner.

They were great to work with! Came right away and did a free estimate. Love this company.

Marcus and his team are really pros—and they care. They don't just come in and do a thorough cleaning job, they do it with care and support. Sometimes the work they do is very sensitive. They understand that and want to take least part of that burden off your shoulders. They're really the best around.

Great company. Jessi did an outstanding job explaining everything and very professional.

A great company to work with. Everyone was super to work with. Plus great work and they were always on time!

Thorough analysis of damages, professional service and quality repair processes to ensure our safety and awareness. BeyondSatisfied!!

Did a great job in a small amount of time. Got the house nice and dry. Will use again.

Marcus was wonderful to work with!! He was so efficient!!! Would suggest him to anyone

Marcus & his guys will take care of your property like it’s their own! Great work!

Highly recommend them for mold remediation! We have used them twice for removal of mold in walls and they do excellent work!

Very professional, experienced and knowledgeable team. They also provided valuable information on household systems in order to maintain optimal performance. Highly recommend this company.

Puroclean came out the very same day to start cleanup on flooding. They have great communication and fast, reliable service.

Quick to come out to my home. @ 2:00 am. Even though my home was under water. Marcus and his team made me feel that everything would be ok. Experienced, and understanding in my time of need. Well Done!! M.Graham

Marcus is extremely professional and makes sure his people are taken care of. Would highly recommend!