Water Damage Restoration reviews in Memphis, Tennessee

Jessi and the PuroClean team are fantabulous! They're always available to take care of any concerns and questions you may have. You can be sure that you will be taken care of in a timely manner.

Marcus, Leah,Vicky.. Thank all of you for your professionalism and patience during our project
at our home. Extremely knowledgeable and Marcus offered additional advice and information
on moving forward at the house. Thank you all !!! Great group of people.

Didn’t have that great of an experience with our air ducts cleaning. Left a lot of dust and debris to clean up didn’t realize until the guys were done and a week had already went by.

My 67 Ford Galaxie had been parked in a barn for ten years and smelled strongly of mice and mold. Marcus cleaned and scrubbed the car inside so I could get it sold. The buyer has been in touch with me many times since and never once mentioned any odd smells. Way to go Marcus and Puro Clean! Thank you!

This company was such a pleasure to work with from beginning to end. Professional, on time, no surprises, and their work was excellent! I highly recommend them.

Leah was totally on the ball... got into a rental unit of ours with five years of heavy smokers as a tenant and the yellow film on the walls and smell of smoke in the ductwork was over powering. They got on the job fast and the results were amazing. You would never have known the tenant lived there let alone smoked. Fantastic job!!!

I came home from work one evening & found that the ceiling had fallen down in my sons bedroom from a roof leak. I did not have a clue what to do and my co-worker suggested PuroClean. They came out immediately! Not only were they quick to come to my needs, they were extremely professional and courteous and they had my home spotless before they left. I would recommend PuroClean to anyone!

I hired PuroClean to clean out mold in three rooms downstairs that were affected over a period of time with water issues. Mr. Fors explained in detail what would be involved to get the rooms cleaned and ready to live in. The work detail stored everything in a Pod for me. They worked efficiently without any waste of time. When the wallboard and insulation were taken out, they took all the waste material away. They cleaned and neutralized all the affected areas. The men then mopped the floors and carried back all the items that were in the Pod. They put everything where I asked them to. Then I was given a walk through of the area. I thought the cost was very good. I would definitely use this company for any other problem I may have.

I called Puroclean after I had a busted water pipe in my house. Puroclean had already started the demolition and drying process before one of their competitors returned my phone call 4 days later. Marcus & Leah did a great job staying in contact with us during the process.

The owners and staff are always friendly, honest and time efficient. Working in the insurance business you deal with a lot of chaos due to claims. It is nice to know we can count on PuroClean to help ease the process and make our customers happy during a stressful time!

I highly recommend the entire team at Puroclean. I had the pleasure of working with them during
A very difficult time, when I had water damage and mold in my new home due to builder negligence, and the very long time trying to get them to correctly fix my damage( unsuccessfully). Marcus and Leah, and his team went above and beyond trying to help keep my home safe until The sources of water leaks could be determined and repaired.
They Did A VERY THROUGH JOB of removing and cleaning the mold’s in my home! They are very fair and knowledgeable as well. I am so happy to say I am now mold free, and very grateful! It’s so good to know
That there are honest caring people who care about doing a great job! Thanks again! Jane Dancy

10/10 would use again. We had some mold issues on our air vents so we went with Puroclean on a recommendation. Marcus came out and was incredibly knowledgeable and helped us knock it out quickly. After educating me on duct cleaning, we look forward to going back for that service. If you have a problem, or want to prevent a problem, let them help you. For sure won’t regret it.

During the coldest weather this area has seen in this past winter I had a pipe burst. There was ice and snow everywhere. Most businesses were shut down and nobody was available. Marcus Fors and his guys were not only available but got to my house to begin ripping out insulation, tearing out a few walls, setting up fans, etc…. In less than an hour. His work was so good I also had them at a later date come clean my air ducts. Again on time and professional. I highly recommend PuroClean for all your clean up and restoration needs.

We called PuroClean the first time when we decided to purchase a home that had a very strong smoke smell throughout the house. PuroClean came in and cleaned the walls and vents and put their air machines throughout the house and eliminated the smell.

So when we discovered water had leaked from our shower in the master bathroom into walls and rooms that share those walls we knew who we trusted to come out.

We had water damaged walls, carpets and pads. We had the mold and mildew problems that come along with that.

PuroClean came out and explained what they needed to do and how they were going to do that. They were polite and knowledgeable. They worried about our health and respected our things and us. I knew when I opened the front door the first day and they were covering their shoes so that nothing else got ruined that they cared

They were very professional. They let us what was going on every step of the way. We would use them again and will be recommending them to everyone we know.

Easily the best company we’ve worked with here in the Memphis area for any work.
The person who schedules is super nice and helpful. The guys who did the work were professional, careful and on time.

Excellent workmanship and staff. Reliable, timely and very courteous. Worked closely with my needs. Marcus and his office staff were very attentive to my requests. Chris and his assistant were also very attentive and Chris provided guidance that allowed me to make decision about how I wanted the remediation completed. Would recommend and use again if necessary.

Puroclean cleaned our hvac system including the ducts and did an excellent job. The guys who arrived were on time, professional and courteous, and also took the time to explain their process to me. I highly recommend Puroclean and I definitely give them 5 stars!

I can’t say enough good things about PuroClean! Marcus and his guys were extremely nice, communicative and efficient. They really took care of us after a busted pipe flooded our house. I would recommend them to anyone!

Marcus Fors is the best! Very knowledgeable! PuroClean is a life saver!

I was extremely pleased with the service I received. From the moment I called, the response was incredibly fast- they came out the very same day and resolved the issues immediately. The customer service was outstanding; they kept me informed every step of the way, even calling to let me know when the techs were an hour out. They arrived right on time, as scheduled. It's rare to find such reliability and professionalism these days. Highly recommend!

I had a great experience with PuroClean. They recently cleaned my dryer vent, and the agent was both professional and knowledgeable. They took the time to explain the process clearly and made sure all my questions were answered. I highly recommend PuroClean for anyone looking for reliable and thorough service!