HVAC reviews in Murfreesboro, Tennessee

Our technician was amazing! He explained everything very well, and gave separate options dependent on our budget. All of our plumbing was fixed in a timely fashion.

Had great service, timely, technician friendly helpful efficient fixed our plumbing issue quickly.

Two men came out to help us. They were patient, kind & thorough. We’ve had two units from them along with the cleaning services. When we need our next unit we’ll buy from them again. It was 61degrees inside our home. They responded quickly.

Jed Delk and his team member were exemplary in every way! They were very knowledgeable and did a great job of diagnosing my kitchen plumbing issue and repairing it expeditiously. He explained everything in detail and made me feel confident in his expertise. I would definitely use Jed again and feel very blessed I was able to get my problem fixed by such an outstanding team. Thank you!!!!!!

The tech who came was very nice! However, this company is bad. I'm paying for a system for 5 years and will continue to pay for another five years. The system only worked for two of that 5 years. They asked for 3981 to repair the messed-up compressor! The young man who came explained that I could have received other options, such as service, parts, and labor, as well as maintenance when the system was installed. Unfortunately, those options were not given to me.

I love that the tech was very patient and ready to explain the situation, but unfortunately, it is too late! I did not give this company a 1 because of the tech's gentleness and politeness!

ARS has tuned up my hvac fir about 3 years. Each time with a warning that it might need replacing. But they seem to do a good job checking everything. However the last tine they came they told me I needed 4K worth of repairs and should consider a new unit. I got 2 second opinions after that and they told me my unit was in good shape, maybe some minor repairs in the future. I am through with ARS

They did a great job and we have been enjoying our cool air in the summer and hot heat in the winter! Very professional and nice group of workers. Great compatible prices!

Trey, Josh , Brandon... they are great! Reasonable, responsive and experienced. Trustworthy! Have used their services twice for problems, not just maintenance.

Wonderful company to work with. Always make us feel like we are a priority client!

I own a hair salon and have used this company for 5 years , my unit ran very well for 4 years then went out and they replaced it with a New Unit , Since the replacement they have had to come back about every 30 days because it keeps going out ,they proceed to say that my chemicals are stopping up the drain, then they said that the unit is crooked and not draining but still blaming my chemicals, Thus why it keeps Going out , it’s been 100 degrees and I can’t run a business like this , not to mention they get to charge for every return visit . I would Not Recommend this company at all

Prompt, courteous, professional, knowledgeable, friendly service! Complete explanations as to what needs fixing and quality repairs. Look no further - this is the company for your Murfreesboro heating and air repairs.

Corey came out today and was such a great help!! He was on time and professional. 10/10 highly recommend!!!!!!

Words can't explain just how amazing this company has been the past couple of years. From being extremely detailed oriented during the build and inspection phase our my new home to maintenance and servicing my units when a faulty part combined with a kick from a pest control guy they've been there every step of the way. And did I mention they are military friendly. Thanks so much for all you guys do.

I have been a customer of Trey Alsup for several years. This company is always responsive, techs are very professional, charge is very reasonable. Trey is a great person to know and do business with.

Had a unit stop running yesterday in this extreme heat. Called first thing when they opened this morning, tech was here in no time and back up and running! Excellent service and fast! Thank you!

They do good work, come out in a timely manner and have reasonable prices.

But if you have a home warranty do not call them. They won't work with the warranty company. They won't talk on phone to warranty company nor will they fill out any paperwork.

Make sure you ask up front about any service charges, bc twice now no one mentioned it until they were leaving. Then we were told by the service tech that if we went w/ them on our job, they would deduct the $75 service charge from the job. I was told this morning that was not going to happen & the service tech had no right to tell us that. Needless to say, twice w/ this experience, lesson learned! We will NOT be doing business with them ever again. I prefer to do business with a company that is up front & that stands behind what they say. I'll be sure to get EVERYTHING in writing from now on...again, lesson learned.

0 stars. Very upset. Avoid this company. I wish I would have. The first time I had an issue the owner Trey thanks me for not putting his company on blast after dropping the ball. The second time, he had seemed to forget all about the first time they let us down. Do yourself a favor and use someone else.

Well the ac got fix. I hope. He showed up at my house without calling or letting me know he was there. Started to tell me it was going to be 400. 200 more than I was quoted. Then went down to 200 plus a service call. So 280. I have know way to know how long the job took or what he did. Is this normal for prentice alsup?
If this unit is fix I will say so in about a week.

Firstly, the single most unprofessional receptionist I've dealt with in a long time. Our lessors contracted them to fix our A/C. One week later was when they could finally get to us. Oh, but wait, after speaking to them the morning of they said they would be by in the afternoon after 3pm. Well...no show. So called next morning only to discover they aren't available until the next morning. And that it was our fault because they called twice and left voicemails to verify we were home. The receptionist in all her wisdom forgot that modern phones keep call logs and messages of which I had none from anyone affiliated with them. Her response when given this information was that it wasn't her problem...! We smartly went with someone else, I suggest you all do to.

The young man named Devon was very nice, polite, knowledgeable.
Did a great job fixing our duct work. Thank you all and glad we called on you and your staff for your services. Will continue to use you and give your name out for recommendations. Thank you again 😊
Kathy Sheets