HVAC reviews in Murfreesboro, Tennessee

Arrived late to my residence and blamed me for my house being too far away. Unapologetic staff. Don't know about the service as a I canceled, and didn't mind the day-of cancellation fee. I do not recommend Lee Company for your HVAC needs.

On time arrival and high quality workmanship. Superior attention to detail.

As always Lee servicemen deliver excellent service. They are knowledgeable and efficient, always explaining what they are checking and why. I always have questions which Colton and his partner answered succinctly. I'm happy with my maintenance contract with Lee.

Experienced an issue with hot water from my tankless water heater. Tech was very friendly and apparently knowledgeable. He recognized the symptoms I described, recommended an approach I approved and executed it. This solved my problem making this a perfect experience. As far as price is concerned, I don't have a lot of comparison points but I do think the level of expert knowledge and efficiency of work I witnessed were commensurate with what I paid.

Generator install went great. But Kurt was the guy that made everything happen and found a way over every obstacle. The team was friendly and knowledgeable. Only issue I had was cleanup, they need to work on that. I paid more than I should have but the Lee company stands behind their work and has been in business for a long time. There is value in that alone.

We have used the Lee Company for home maintenance for a few years now. They are very proactive in coming out and inspecting our electrical, plumbing and hvac every year rather than waiting for and the repairing. The service guys are very nice and respectful of our property. When there is a problem, they are quick to complete repairs. I highly recommend!

I have had trouble in the past with reaching anyone at Lee Company by phone, but this was not the case yesterday. The woman who answered the phone was quick and helpful.
The serviceman, Westin, had been to the house in the past and was very pleasant and helpful as well. It is always good to see a familiar face. He was knowledgeable and fixed the problem in minutes.

Colton was very friendly. He was able to take care of our leak quickly and efficiently! He was able to get us signed back up for the maintenance plan.

Knowledgeable, respectful and explained clearly what was done as well as future needs for the HVAC system.

I called and made an appt at 8:10 AM about my AC was not working. It turns out that my drain line was clogged. The tech fixed the issue by early afternoon to my satisfaction and at reasonable cost.

Recently used Lee Company to get a new HVAC unit after almost 19 yrs in our home. They were all great (Ethan, John, and the gentleman installing the unit). Our heat was out during the coldest few days in January & John made schedules work so we could get our unit installed & get heat! We also scheduled for a duct cleaning the week after. They were very professional and polite. They also did a wonderful job! Thank all of you for your hard work! Great job Lee Company for hiring these dedicated individuals!

I am a regular customer and I can honestly say that the people who work at Lee Company are punctual, professional and very nice. That includes the office personnel, too. All questions were answered and all jobs completed in a timely manner. Great company!

Michael was awesome and did a very complete evaluation of my current auto driveway gate system and made several key observations and suggestions.

Lee Company does it right.

Lee did our encapsulation as well as up and downstairs units about 2 years ago. They did a nice job on most of the work however there were some problems with the encapsulation that keeps popping up. The most recent is they buried the thermostat wire to the downstairs unit under the plastic in the crawl space. This has caused a problem twice. The most recent I was out of town for 2 weeks so my family was left to deal with it. We called them out and for some reason it took 4 days to run a new wire. It’s fixed now but just not a great experience. It was under warranty as far as we know.

Payed $79 dollars for a tech to try to convince me that my plumbing vent pipe on my roof was my external dryer vent line. Either cause he didn’t know any better or perhaps because I was a woman? I don’t honestly know. I was trying to get someone from the dryer line/vent/cleaning services of Lee Company to take a look at my external dryer vent on my roof due to a leak currently happening. The company sent out a handyman?! Regardless. This was a disappointment & unfortunately a complete waste of $79 dollars. I could have spent that money towards groceries. Safe to say I won’t be calling them back for any dryer line services.

technician was fast and did a good look-see of the system. also gave me tips to do what I should to my unit.

In 2020, Lee Company installed Mitsubishi split units for our whole house. The units are excellent. I made my 1st service call(covered by warranty ) and they expertly resolved the issue. I highly recommend Lee Company.

Timely arrival for service call. Professional and friendly. Took care of issue quickly and efficiently. We use them for the majority of our service call needs. Highly recommend!

I had the tech come out and he told me that I needed a new compressor. He said it was covered by warranty for the part and not the labor. He stated that the labor charge would be $1000. He attempted to have us replace the whole HVAC system at $18,000, but we chose to postpone that purchase and just go with the repair for now, which they stated would take 4-5 days. It is now over a month. I can’t get the tech , a parts manager or any other manager to return my call. I thought I had found a great company that I had enrolled in the home maintenance plan with. My mistake. Buyer please beware. They seem great until you decide what’s best for your pocket. **Update-(same day) Hiller came in said it just needed a booster, shut- off valve and I signed with there maintenance plan -all $827 w/warranty. You decide.

Taylor was courteous and very thorough. In addition to handling an extra challenging job well, he left my tired old dryer looking clean and ready for action! He is much appreciated.

Had a whole house generator installed. The installers did a great job you can tell they knew exactly what they were doing and when they finished there was no mess for us to take care of. About two weeks later a technician came back to check the generator and set up a schedule for yearly maintenance. He answered all my questions about what we should do if we had any problems, but said he had not seen anything with this unit. I was very happy with all the work.