Compare top-rated water damage restoration providers in Murfreesboro. Profiles include verified reviews, service details, and direct contact options.
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In the heart of Murfreesboro, we are SERVPRO of South Rutherford County - your dedicated home services provider. We specialize in a comprehensive …
From $50
Up to $500
Open 24/7
At Arcus Restoration in Murfreesboro, we specialize in comprehensive building restoration services, particularly water damage. Our team is skilled…
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It took 7 months to get back in our home. The dry wall guys made a mistake because the supervisor never came by to check the job. He cut corners to make up for the cost of it. He would send one guy to work a couple hours a day on his way home. The dumpster sat in my driveway stinking the place up and even cracked my aggregate. He made photos but the time stamp was off. They were done afterward, my papers were all thrown in a box. I have still not recovered from it. They broke my pedestal sink and threw my expensive porcelain Lenape bathroom fixtures in a bucket of water and left them. Messed up the attachments in the back. Scratched up my tub by putting the toilet in it. My little dog died in that tub, I can still see his footprints. Too many jobs were being run concurrently and we were last in line and last taken care of. John was not consistent and blamed Freddie for being overloaded. If he would show up on the job site as faithfully as he gets to soccer games. He might do okay. Will Uhland was the bright spot he and Jim one of of the laborers.
We got a quote from them in March and have been ghosted by Cam ever since. I have called & emailed him several times about follow up for our house repair. It upsets me the most that State Farm actually recommended this company ! I plan to call my agent (who I have a close relationship with) and tell them to stop recommending this company because it’s a waste of time
Insurance claim filed end of July. Was told they would have the floor redone by end of August. They pushed the date back.. and again.. and again. The latest was to start on November 28. Work would commence on December 1. Today they called.. it will be a couple more weeks because they’re over booked. Over booked since August? September? October? If you book someone to do the work how are you over booked? We are already booked. At this point the floor is torn up, there is visqueen blocking off the oven and fridge, everything was removed from the flooring area, the floor has no due to failure to fix fallen through.. no sense of urgency? Very unprofessional, very amateur. I would never recommend this place to anyone including my worst enemy. At this point come Monday the Better Business Bureau will be contacted. If required we will take further action. If you cannot handle the workload don’t book it.I should also mentioned funds were paid and tied up since October for upgraded flooring. Again.. they called Thanksgiving eve.. way to ruin a holiday.
I had 2 insurance claims they worked on. The outside tree damage took about 3 months to get it finished. The contractor they hired to stain the deck was called back 3 times and still didn't get it done. And no none at Arcus bothered to check his work, I had to call them and tell them it wasn't done. The inside water damage was delayed a week because someone claimed to have seen a snake in the very small crawlspace, and I had to get a professional to certify there were no snakes. He laughed at the idea. No one in the company talks to anyone else. I had to go thru several people with every issue to get some kind of an answer. We have been going back and forth on the final reckoning as to who owes who. They claim I owe them one amount, the insurance shows documentation that they have been overpaid about 3 times as much. Still waiting. The work looks great once it finally got finished. No complaints there. But my project started in May, and the paperwork is still not completed.
John was a great manager for the project. Worked well and efficiently with the subs and the insurance company. I was very thankful that he oversaw the project and that he made sure that those who were doing the work did a great job. We were very pleased with the work.
Arcus handled my water damage from the clean up to the rebuild. Greg was amazing, he was available to answer all my questions and I had a lot. No matter the time or day Greg responded. Everyone they sent was on time and absolutely professional. If your in the Antioch area Arcus Restoration is 5 star service.
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