HVAC reviews in Allen, Texas

The technician that came to perform the yearly check/tune-up on my furnace was great! He provided prompt quality service and answered all the questions I had. I highly recommend American Heritage!

I can see why this business gets 5.0 review. The technician worked on our unit was prompt, professional, and very kind - pricings were absolutely fair compared to what I was able to find from internet. Glad to find a place I can rely on near home. (May 2023)
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Had another great experience with American Heritage in August 2023. Called them due to temp not dropping to the set temp in thermostats and they picked up the phone on Sunday like a pro. Turned out to be dirty air filters (oops) and Nick explained about aging AC units. Super reliable, not sales driven but customer driven service with a lot of valuable information about potential replacement of our units in the future (our units are about 10 years old). Thank you, Nick and we will be back!

American Heritage is a great company. They are quick and efficient. They explain everything thoroughly and the workmanship is stellar. I would and have recommended them to my family and friends!!

I absolutely love this company. They are a local, family owned and operated company. My technician was friendly and respectful. They came out the same day I called for my furnace repair. 10/10 recommend!

This company made my experience simple and easy. They fixed my problem quickly and efficiently and explained everything to me. I would highly recommend them for hvac services. I received quotes from other companies and this was by far my best option. Great customer service!

I called American Heritage this week because my heating system was not working. They answered my phone right away and sent over a technician that same day. Owen, was professional, explained all the details, and fixed everything. It was a very quick and straight forward experience with no hassles. I will use American Heritage again.

The only company to respond to an emergency call on a Sunday night. Nick quickly restored my AC and advised a more permanent solution. I am currently convalescent and very much appreciated his patience and kindness. The new system was installed quickly with a minimum disruption. Lisa was wonderful and Travis and crew did a great job. Perfection!

I would like to recognize Owen from American Heritage Air Conditioning & Heating Solutions in Allen TX.

I have known this family owned business for the last 5 years. They have the heart of a teacher, while under promising and over delivering on there services.

I strongly recommend American Heritage Air Conditioning & Heating for next; replacement of HVAC system or service call.

Had to replace an entire unit and American Heritage handled it all quickly and efficiently within a couple days of coming out to inspect and assess my issue.
The technician was courteous and explained what he was going to do pre install and afterwards walked me through what he did and even shared potential issues that I may experience down the road based on my existing equipment in the attic.
Over all, I was pleased with the entire experience start to finish! Will use American Heritage again next time I have HVAC needs!

American Heritage is fantastic! They are responsive and available quickly, extremely knowledgeable, and work efficiently. We are so happy to have found them!! Owen has been especially helpful, we appreciate him so much!

American Heritage has excellent customer service. The technicians are knowledgeable and trustworthy. Scott diagnosed my a/c problem quickly and got my a/c up and running. I would highly recommend American Heritage!

Great HVAC company. They have been to my home really quick and they resolved my HVAC issues with proper diagnosis. Nick is fantastic to work with, he clearly explains what’s going on, very honest, transparent and upfront. Highly recommended.

We were very pleased with the service provided. The technician was prompt and on time. He explained in detail everything that he was doing, and what our unit would require. We felt educated about making decisions for our service. They were able to help with cost by not recommending more than what needed to be done. I highly recommend this company for all of your hvac needs!!

Our ac system was down and American Heritage Air replaced our evaporator coil. They replaced it quickly which allowed me not to miss any of my daily functions. I was also impressed with the tecnical knowledgeable of the tech and made me feel 100 comfortable I chose the right company.

I highly recommend American Heritage. I called several other companies that couldn't even come and check my issue for many days. American Heritage came out the same day, identified the problem, and had it fixed quickly. The customer service was prompt and friendly. An all around great experience through each step of the process.

I had issue with my HVAC not cooling. I was able to schedule a call with ease. Nick was able to detect the cause and quote me immediately on the work needed to fix. He was transparent about pricing. He’s a local and cares about customers rather than trying to profit off them. I’d give them five stars!

Our cooler did not work and we checked it with other handy mans too. They could not fix it but Nick was great. He was very punctual and gave us a good price. I recommend him.

This company provides honest and professional work! Their membership program is an excellent value and makes maintenance easy for the homeowners. It's peace of mind to have their service plan and the program offers a lifetime warranty on all repairs they perform. Their knowledgeable and responsive team of technicians takes care of the many families in Lucas.

American Heritage should be the go-to HVAC service for anyone in the North Dallas area. They are quick, thorough, and most of all - honest. They will not just take money from you; they will only suggest services/repairs that are necessary. Thanks again!

I had my AC repaired. They were able to come out the same day. Nick, my technician, was polite, professional, and respectful. He wore shoe coverings in the house AND was super friendly with my dogs. HIGHLY recommend!

Nick was amazing, very informative and friendly. His team was great as well. Completed work on time. Nick took the time to really explain the warranties and the maintenance plan. I never felt that Nick was ever "pushy" regarding what was needed to repair my AC unit.