Reviews of local pros in Alvin, Texas
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Steven discovered a fried wire in my AC unit during annual maintenance, and replaced both it and a capacitor. He then checked to see if it could be covered under warranty, and amazingly, it was! Steven prevented my AC from failing in the middle of summer, and saved me a bunch of money! Thank you Steven and Stoffers!
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Steven with Stoffer's AC was very thorough and communicated every step of the process while diagnosing the problem with our unit. I appreciate his honesty and explained in detail what our options were to fixing the issue.
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my upper unit was not working and me being Mr. DIY tried looking into fixing it myself. After hitting several roadblocks, I called a few friends/neighbors that had AC installed/repaired, coincidentally both mentioned Stoffers and praised their work and ethics. I’m glad I opted to go with them, not only because they fixed the problem for peanuts, but also educated me on the various components and its maintenance, which I was oblivious to. Highly recommend them.
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Stoffers has experienced employees that do a great job. Office personnel are very courteous. I recommend for any job.
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We've used Stoffer's for about 7 years and we have such an excellent service every time. The workers are clean, well spoken, polite, and quick. Steven was our most recent technician and he was awesome! We LOVE the summer and winter service reminders we get in the mail. It's a nice helpful reminder to take care of our most important AC unit!! We appreciate all they do for our community!
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About a year ago Stoffer’s put in a new a/c and heater system for us. What a wonderful experience we’ve had from the time we decided to do business with them. Their team members are 100% customer service. They take good care of their customers and know a/c completely. Steven was just out at our house for a Spring/Summer check up. What a polite guy!
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I bought my unit 4 years from Stoffers and wanted the same company to come out to check my unit. Steven was very informative and found the problem fast. He was very Respectful when being inside the house and I felt comfortable . Ask for Steven for future work!! THANK YOU!
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We had a new home built and was not able to get a solution to a heat load balance issue after several attempts with the builder/contactor. Stoffer's has done work for us several times over the years and always been dependable and trustworthy. I asked them to review the floorplan and ductwork to see what they would recommend. A no cost or obligation visit was made and a solution was provided with adding a return and changing out a duct run. They were very reasonably priced even though they were not the contractor that originally installed it. The office staff and technicians were great to work with. I would highly recommend Stoffer's AC for your AC work.
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Steve took his time and made sure everything was running good for the annual checkup. He suggested a couple things I need to keep an eye on to assure the unit runs good. Always very friendly and explains everything very well. Stoffer’s is an excellent company, used them several times. They’re always on time, have very knowledgeable techs and very fair pricing. Highly recommend.
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Lightning struck my air conditioning unit in the middle of the night and destroyed it. I would have had to wait for several weeks for my insurance company to pay to have it replaced, however, I contacted Stoffer's and they came out the same day and checked it out for me, and let me know what was going on with it. They knew that it was hot and I had pets and kids, but said it may take a couple of days to get everything and get a new unit installed. However, they worked very hard, and worked it out where for me and installed a brand new unit the next day! I was so grateful! They did a fantastic job! The customer service was wonderful, and technicians that came out were very professional and friendly. I had to leave to go take my son to work while they were installing the new unit, and they came inside and turned the unit on when it is as installed, and even closed all of my windows before they left my house! That was so considerate ! 😊 I happened to see one of the installers in Walmart this morning, and he literally recognized me and told me hi and asked me how things were going. That is true professionalism and shows that they truly care about their customers. Thank you very much. Stouffer's for doing such a wonderful job for me! I truly appreciate it. 😊
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Fast friendly and knowledgeable. Stoffers always does great work at a fair price.
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Outstanding Service – Every Time!
I can't say enough good things about this AC company and especially Steven! They were able to come out the same day I called, and they arrived right within the promised time slot, which is rare and much appreciated.
Steven was absolutely excellent. He took the time to thoroughly investigate every possible issue causing my AC problem, not just stopping at the obvious. What really stood out was how clearly he explained everything to me... from what was wrong to the options available to fix it permanently. He made sure I understood the issue and gave thoughtful, proactive suggestions to prevent future problems.
This wasn’t my first time using their service, I’ve called them several times now, and they’ve exceeded my expectations every single time. Professional, reliable, knowledgeable, and customer-focused. Highly recommend! -
Steven and Ulysses showed up first thing in the morning, were very kind, diagnosed the problem and had it fixed in 20 minutes for a very reasonable price. I'm beyond impressed and won't bother calling anyone else in the future.
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Steven came out when he said, called 15 minutes before to say he was on his way. He is knowledgeable and had the problem diagnosed and fixed quickly. He offered some good tips on keeping AC unit running good. I will definitely call Stoffer's the next I need help with AC.
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Hi my name is Tiffany Stredic,
I am a lifelong resident of Alvin Texas and I want to take him a shout out to Steven my AC technician. He is very knowledgeable about the situation on the AC, he made sure I knew the steps to help me prevent the problem in the future, he made sure that I was comfortable with how the AC was working and running before he left. You're very friendly he is efficient and I'm very happy to know that Stoffer's have someone was very customer service oriented. Thank you again Steven and Stoffer's! -
The 2nd time I've used Stoffer's in Alvin. Steven were very prompt, explained everything clearly, listened to & answered my questions so I could understand & addressed the problem quickly. I will use them again & again & again. Barbara Kiener
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Stoffers has always been dependable and reasonable in price. They go above and beyond! Highly recommend them!
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My technician Steven was awesome! Very knowledgeable and professional. He had repair done quick and efficiently. Stoffer’s is my go to!!
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Steven and Ulysses came out on time and diagnosed, made the repair and were super professional. They are actual technicians and knew how to do their job. I’m glad to have found them. Will be doing business with them in the future. Honest work in my experience. Thank you. !
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Ryan showed up to repair my A/C unit at 5pm and finished in about 1 hour, I called around 1pm today and they had Ryan come this afternoon. He was friendly and troubleshot the problem and repaired. Ryan was very knowledgeable and efficient, he didn’t try to over sale me in which I am very grateful. I will now call Stoffers A/C & Heating when I’m in need. They have won over my business. Thank you Ryan
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Dakota arrived early which is always a blessing when dealing with HVAC issues in Texas on Christmas Eve.
He was very helpful and was able to get us up and going with a quick quote for a new system.
Everyone at Stouffer's is always nice and helpful.