House Cleaning reviews in Arlington, Texas
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Tim performed as he always does, good service and he takes care of us as we need!
Easy to contact and very reliable!! -
Exceptional service - always prompt and detailed on what services are performed. Have bern very happy with them.
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Aquamade and my tech Joseph have been an integral part of our home maintenance. I am.always pleased with their service and consistent communication. I never have to wait for estimates or diagnosis on parts and or maintenance. I will recommend them for all your pool needs.
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They have been very responsive to all of my needs. My weekly service technician, Sherry, is great. He is very professional and alert to the needs of my pool. I highly recommend Aquamaid Pool Service.
Jill T
Grand Prairie, TX -
Terminating my pool service with Aquamaid. Was a customer for many years and its not till former owned pool company was acquired by Aquamaid did service level decline. Main reason for my dissatisfied occured when calling customer service to report the pool tech left my pool skimmers full of leaves. And wanted to have tech come back out to complete cleaning service. Response was to send pictures first (proof) with still no offer to complete the job.
Normally after cleaning service, tech sends an email with pictures of the before and after of the pool but interesting enough there are no pictures of the skimmer. Also indicates on the report that skimmers were 'cleaned' out. Which they were not, but sounds like it's my responsibility to provide proof. Beware do not rely on the report and make sure your skimmers are actually cleaned.
I hope management takes this feedback constructively and works towards fostering a more customer focus resolution process. -
Technician is fast to notify problems with pool and equipment, these services must be approved and scheduled for a future visit by different technician. I generally give them a not to exceed a dollar amount approved, rather than wait for technician final diagnosis and repair cost. I feel I am behind the 8-ball, the pool is very important to me, but the pool is 15 years old and it is expected to have issues. Aquamaid Pool Service has been the better pool servicer I have employed, and I am grateful for their service.
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Great service once again!
Charlie is outstanding, knows what he is doing and a nice guy! -
Daniel came out to service our pool and completed the service in no time. While doing the service he noticed a broken part on the pump. He asked me if I wanted him to make the repair while he was there since he had a replacement part on his truck. Needless to say, Daniel’s attention to detail caught the problem before it became a bigger issue.
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Charlie was great. His inspection was thorough and honest
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We built our pool 8 years ago and have tried a number of pool companies for various issues. Aquamaid and Charlie have been the most responsive and helpful of any pool company we used. So glad to have found them!
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Idk how good the service is, but i for sure know how awful the drivers are. Had one try to run me off the road and flip me off. Swerving in an out of traffic. Ridiculous. Should fire the guy driving that truck.
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Been with this service, they have never let us down! They are knowledgeable and personal with their Clients!
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Our pool guy is great. He is in does a great job and is gone quickly. I am very happy with this company
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In is a reliable service AND they have technicians (namely Charlie) who can keep your pool equipment running which is Key!!
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We had our sand filters changed on the pool,
They finished and left so we checked the pool and noticed there was sand everywhere in the pool, also they parked in an area that was not a parking spot with both their vans and tore up the grass with big ruts where it was wet and raining. It was ridiculous. -
I like the biweekly service, and appreciate my tech who arrives like clockwork on the morning of my scheduled service. I appreciate the professional maintenance to my pool, and the report I receive after every visit. Seeing the test results is a plus, and knowing that any chemicals needed are being handled for me. Great service.
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My pool service sold/closed down a few months ago. Aquamaid pu our service. The first time in 12 yrs our pool had algae. I sent a pic to the office manager requesting something to fix the issue. Zero call. Sent another email requesting owner contact me. No call. Received a text 5 days later to purchase a device for basket to help with algae. While pool had algae they did a filter service which is redundant as the algae infects the filter then continues to infect the pool. Hired a new pool service & it took 1 week and multiple filter cleans to get pool fixed. I requested final bill. They sent me 3 different invoice #s for filter cleans. Not the same invoice 3x. They were charging me 3 x for a filter clean they did while pool was infested with algae. Plus, they never called & confirmed I wanted the service to begin with. Tech showed up out of the blue on non sked pool service day.
Prior to all of this I received notices to pay my bill AFTER I had already paid it. It’s like they were trying to get me to pay twice. There are some shady business practices going on with this company. -
I just used this company again. They still friendly, helpful and good prices. I totally recommend them for your pool repairs. 06/15/ 2022
I finally found a pool service I can recommend to others. Aquamaid employees where very professional and helpful. While having repair done they where able to offer me recommendations for repairs with in my budget. I am happiest I have been in over a year with my pool thanks to Aquamaid. I will use them again when I have pool issues in the future. -
What a great team! The repair staff is extremely helpful and communicates very well. I will definitely call them with any pool repair needs! The office staff is also very helpful and polite every time I call the office.
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The service is prompt, professional and trustworthy. Our serviceman Charlie goes above and beyond to resolve any issue that arises—in one instance he saved us a few thousand dollars by finding a solution that our previous service people had not even considered. I highly recommend Aquamaid!
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Charlie was a Champ. Great customer service and got the job done quickly. Charlie gave me options and suggestions for the best outcome. My first experience with pool repair was made easy. Thanks again Charlie I appreciate it. Thanks Aquamaid for responding and giving me a reasonable price.