House Cleaning reviews in Arlington, Texas
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I have tried several pool services over the last few years and I have finally found a service I feel deserves my recommendation.
I was already pleased with how they had taken care of me for the last 2 years but this spring they’ve really earned my loyalty.
When I came home from work last week I could tell by the sound of the noise coming from the backyard that there was something wrong.
I was sure my pump was fried and I was looking at a big bill. I braced myself for the worst.
I immediately dialed Sink or Swim and within just a short time the technician was onsite and had diagnosed a broken pipe coming from my pump. He quickly repaired the pipe and because I’d been a long term customer they gave me a break on the emergency, after hours call.
It’s nice to have a service I can count on and trust. It just goes to show that some businesses still know the value of customer service. -
Staff was so incredibly helpful.
Used these guys for pool leak detection and repairs.
They were efficient, communicative throughout the entire process. Answered all my questions and followed through.
Would highly recommend them!! Had a great experience! Thank you Sink Or Swim Pools! -
Ethan is absolutely fantastic. He listened, he was helpful, and he is honest. Eloy was also great to work with and helped to ensure my project came to a close. They both went above and beyond. They made me a customer for life. Thank you so much.
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Sink or Swim did a great job resealing our coping, table in the pool and outdoor kitchen. Fast, efficient, professional and they completed the project ahead of schedule. I would add a photo, but seeing a picture of sealed concrete isn't a wow factor! :)
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Sink or swim has been doing a great job since we changed over from Puryear pools. The professionalism from their team has been perfect. Not only do they show up when they are supposed to, they also update us via email on our pool service and Chem levels each week. I'm very happy with their efforts.
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Zac was very professional and cleaned my pool filter and did a water treatment on it. Made it all clean! Did a great job and was very nice and friendly. Would def recommend this company for a cleaning or anything with a pool type of service. 10/10 recommend this company! Don’t hesitate to call and schedule!
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Sink or Swim Pools is an awesome company. They have been helpful, responsive, professional, honest, and fair.
We are relatively new to the DFW area, and we're also new to owning a home with a pool. When we first bought the home, we were working with another pool company, which we didn't really care for. That other company just didn't seem invested in helping us new-pool-owners be better-pool-owners, and seemed to always want to do just the bare minimum.
We then found these guys, through a referral. They have been awesome. They found solutions for us to make our pool a lower-maintenance system. They do our weekly service and keep us up to date. Their prices are fair - we shopped around. They have made themselves available on short notice for more urgent issues on a few occasions.
Service Tech John Anderson, Manager Zac Treadway, and Owner Jacob Treadway have been our main points of contact, in addition to Admin Specialist Natalie. All have been excellent. I highly recommend them! -
DO NOT USE SINK OR SWIM. Loyal customer for nine years and I've spent over $25k with them, but service has degraded to the point where they simply blame shift the customer for letting your pool fill with algae. Kept my Polaris for eight weeks before returning it and it was still broken. ABSOLUTE GARBAGE FOR SERVICE. Unless you want complete incompetence, look somewhere else for your pool service.
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Everyone we deal with at Sink Or Swim pools has been terrific to work with. They are on time and always do a great job.
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Great company to work with on putting new tile and coping on my pool. Professional and kept me informed.
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Nice enough people but they do not clean every week like the other companies. They only throw in tablets and say they cleaned. They come when they feel like it and you have to trust they were there. No pics. No report on what they did. Nothing.
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We have used Sink or Swim for over two years. At first they did a great job but then a new tech came and our service started to go down hill. He stopped completing all the steps. Once we started giving feedback to the owner, he became rude. Being in our own home was uncomfortable when he was in our backyard. The issues did not seem to be getting fixed so I started getting quotes from other companies. One of this were friends with the owners and told him. Jacob called me and told me he wanted to make it right and other people had complained about that tech (our voices obviously were not enough) He gave me a free month and would give me the best tech. Now it is 11 months later and since then we had a tech who over chlorinated the pool because he didn't know you put less in the winter. We were told this by another tech, not a call from the owner. Then after getting a new tech who was super nice our pool has started growing algae.
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Sink or Swim saved us!! We had multiple leaks in our older pool, and they repaired everything. Not only that, the pool looks better than it did before the work started.
My wife and I would 100% recommend Sink or Swim to everyone. -
Great service and technicians. This company sends photos to your phone after every service and keeps you informed when there is a problem with your pool equipment.
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Shawn from Sink or Swim did an outstanding, job the customer service we received was excellent.
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This company repaired and rebuilt the flagstone decking around my pool and completely rebuilt my pool. They gave me a timeframe and everything happened as promised. It is beautiful and they did an out-standing and very professional job. I am very pleased with the work and they did not hesitate to answer or address any of my questions.
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Had a crew out to rehab tile on both the jacuzzi edge and pool perimeter. Great clean crew and job with no issues and complete in like a day and a half. Very well priced and quality work. Could not find any issues or misses on my many inspections. Great firm.
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Disappointing. Mostly decent work but with very limited warranty. Had them come out to replace pool skimmers and seal our sand stone around the pool. So far skimmers are still working fine but within 6mo the I noticed a section of sandstone starting to deteriorate. I called to see if they warranty their work and was told they only have a 90day warranty on the sealant. This was supposed to last years but it didn’t last 6mo!? Either they missed the spot, didn’t apply it correctly, or are using sub par material. 90% of the work they did was good, but the 10% they missed they won’t cover the repair.
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I had to make a single service request for a few different things ranging from repairs to maintenance filter cleaning on behalf of my dad who is ill and not able to handle these things anymore. The technician came and handled things for my parents in a patient and professional manner. Even when there was a small issue with one of the repair points, one call had them back out and the problem fixed with no stress.
It was most important for me to have my dad be as calm and comfortable in this weakened point in his life, and his stress of the pools problems got taken care of and off his mind, which is greatly appreciated by my mother and I.
I'm sure we'll contact them for future pool needs. -
This is an honest, dependable and friendly company. If I could give them six stars for the review, I would.
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They were a total rip off. They charged me $750.00 for fixing the leak I had. I had the broken piping completely dug up when they arrived. The 2 workers they sent did not speak English at all so I couldn’t communicate with them. They were here for 30 minutes fixing the issue. I requested that they adjust their price due to the time they were here, but they said that was their minimum charge. They probably paid the 2 workers a couple of hundred dollars and made 550 on the deal. I wouldn’t recommend them to my worst enemy!! They are genuine crooks!!