Appliance Repair reviews in Austin, Texas
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Technician was very nice and efficient. Diagnosed and repaired a leak in our fridge extremely quickly, and the fridge has been working perfectly since.
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The technician was very professional! Once he realized my dishwasher needed an expensive repair, he told me it was still in warranty and I should contact LQ for a repair. I certainly appreciated his honesty! They were very prompt in responding to my call and then to show such honesty, I will call again.
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Will be using this company again. Needed assistance with doors of LG refrigerator and was able to get same-day service. Technician was extremely polite and took no less than 15 minutes to finish the task.
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My tenant had spoken to a few repairers and settled for them as he felt they were more forthcoming with how they would engage. I followed up with a call to them and was eventually able to arrange a visit. They diagnosed and fixed the problem with my Washer and dryer same day. I can recommend them for sure.
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The Refrigerator/Freezer Diffuser/Control box area has been leaking water for quite some time.
I am a novice when it comes to Appliances and Equipment, but I have a good foundation for mechanical/electrical work. I had several theories but didn't know where to start, so I had their Appliance Fix "Expert" come out and run a $100 diagnostic. His assessment was that it was a bad thermostat that needed to be replaced. I also knew that the ice maker wasn't functioning correctly for years. During the diagnostic we noticed the icebox was extremely hot, which solidified one of my existing theories.
The technician wanted $600 to replace the thermostat and the icemaker. He was extremely hard to understand, bad language barrier, and wouldn't explain how he arrived at his conclusions.
I ordered the OEM certified parts and replaced them myself for a 1/3 of the price.
The problem still persists. I am still trying to find the rootcause.
Giving 3 stars for the speed and ease of scheduling throu the Appliance Fix Experts brokering service. -
We recently had our dryer repaired by Appliance Repair Experts and had a great experience. From the start, booking the appointment was easy and they were able to get us in fairly quickly. The technician who came out was very friendly, polite, and professional. He took the time to explain the issue thoroughly and walked us through the different options, including the cost of each part depending on which way we went. The repair was done efficiently, and everything works perfectly now. Highly recommend them if you need appliance repairs!
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This company is great. Their person Kevin was at our house very early this morning and was very professional. He diagnosed the problem quickly. He was honest and thorough.
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Great experience and process. Got all the appliance info up front and scheduled same day. Friendly service and fixed my oven in one trip!
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Michael arrived on time, very courteous and professional. He resolved our problem with our ice maker. We have also used him for a issues with our washer. Very pleased with the service and highly recommend his business!
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I spent over $500 in two visits in one week. I had to have them come out the day after they “fixed” my dishwasher because it broke an hour after they left. They came back with a specific part the following week and my washer broke 2 months later. I never received an apology, a partial refund or anything. They are horrible at communicating. Their phones don’t work and they only use Venmo because they’re cheap. I would not recommend them.
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Amazing prices compared to other company’s. Super friendly and awesome technicians. They fixed my dryer and now it’s running like new.
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Could not say enough good things about this company. Very communicative, and they truly care about making sure everything works right and the job is done right. I was having a stressful week, and it goes a long way when a company is accommodating, pleasant and does a great job. It really made my day brighter and eased my mind. Don’t hesitate to book these guys!
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They did a great job, were able to come out the next day, and were very patient with all my questions. Def would recommend.
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Had an appointment with Alex for dryer outlet conversion, he was very professional, honest, and helpful. Highly recommend!
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Kevin B was on time and very intelligent and explained the situation with my vent hood and helped me find a replacement product online. He also looked at my washer machine, same trip, with no prior warning.
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Technician was on time, professional, knowledgeable and I paid the service call without any additional add on charges. Their dispatching is also first rate, you can track your technician's arrival via GPS and I was also able to book online.
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Brilliant service from the Technicians at Travis County Appliance Repair. Great communication, diagnosed problem, made recommendations and have a healthy dryer back up and running. Thanks to both Kevin and Micheal for great service.
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Great experience! They fixed my oven quickly and for a fair price, friendly and professional highly recommend!
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Kevin was polite, knowledgeable, and fast at providing service. While he was unable to quiet our spin cycle on our Samsung washer (the repair cost would be excessive to the point of not being justifiable) he was able to give us good information to make an informed replacement decision. Apparently this Samsung washer has a manufacturing defect that causes the spin cycle to be VERY loud. Would gladly use Travis County Appliance Repair in the future.
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Travis County Appliance Repair made it SO SIMPLE! I went to the website, submitted a request for serview through their online form and was immediately contacted by text to complete the booking to have the repair made the next day!
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Kevin's work was quick and professional. He was creative in solving a problem with the original microwave installation, as well as repairing the display. We are really pleased with the service.