Appliance Repair reviews in Austin, Texas

I called for about a week to other companies to have my stove installed (converted from natural gas to propane) and could not get anyone to do it. I called Travis County Appliance, but hung up without leaving a message. They sent me a text apologizing for missing my call and asked how they could help. With huge doubt, I explained what I needed and they continued to ask me for appliance information; my address and email, and immediately told me they could get me someone to do the work with a specific date. They kept in constant communication with me all the way to the actual install. The technician was amazing and walked me thru the finished work. This company is so amazing! Thank you so much - I'm so happy! Solid 5 stars!

Kevin came to repair a Bosch oven that was 4 years old.
He was an outstanding professional. His demeanor, social skills and professionalism were remarkable. The seriousness with which he tackled the problem, explained us what was happening and solve it. He was the second opinion on another company that quoted 600$ cost .
Don’t hesitate and call them first.
Honesty and highest professional standards.
Bravo.

They gave me an honest quote and fixed the problem on-budget. They showed up when they said they would — even working around an appointment I had within the initial window they proposed. They fixed the issue quickly, and the technician was friendly and treated my property with respect. Can't ask for much more than that! I won't hesitate to call TCAR again if I have another issue.

Have used them several times over the last few years. They’re good about communicating re: scheduling, and they reliably show up as booked. Everything they’ve fixed has held up. Have told me on occasion (for free!) that it’s not worth the cost to try to fix, and to buy a new one instead—which is appreciated.

Alex was prompt, friendly, and discovered the problem and completed the repair quickly. Would definitely use again.

Alex was amazing. He came out, was very knowledgeable and professional in his diagnosis, and got back to us quickly about his proposed repair. And he was able to get us on the schedule and get our fridge fixed! Thank y'all so much!

Excellent service. Our tech, Alex, was personable, professional and knowledgeable .He diagnosed the problem with our Bosch Dishwasher and repaired it in one day. He explained the warranty and assured us they would make sure the dishwasher was working like new. Thanks Alex.

One of the best referrals I've ever gotten was for Travis county Appliance Repair, when my fridge suddenly stopped working and I didn't have the warranty paperwork and was afraid of the cost. But the professionalism of Travis County appliance repair was fast fair and treated me warmly when explaining the issue and the repair. If this is ever a referral to get then this is the one.I would highly recommend this business for all your Appliance repairs!

This is the second time we have called Travis County Appliance Repair. The first time a was two years ago and the tech couldn't fix out refrigerator because he couldn't get the part off and suggested we call Bosch repair instead, okay, at least he was honest about that. Our ice maker quit working last month, we called them again. The tech came (late), was a full day of taking off work to wait for him to arrive. He took less than 5 minutes and said the ice maker was not repairable and quoted almost $700 for a new ice maker but could deduct the service call if went ahead with the a new ice maker. Well, we left on vacation and came home to a full ice tray and the ice maker working. I guess the 5 minute assessment and $160 service call was not correct at all. We will not be using this service again.

UPDATE: June 13th 2024 - 12 year old Bosch Dishwasher won't turn on for some reason. Called TCAR and they had someone in my house less than 48 hours later. There were two parts it could have been that would have earned them income by parts markup and hourly rate, but they suggested I get a new dishwasher instead. You gotta love these guys! Honesty is a lost quality with most repair people these days. NOT with Travis County Appliance Repair. This is my THIRD experience with them and all three have been great! Call them and you too will end up happy with their service as my wife and I have been.

So I have a 10 year old Bosch oven and my wife has been complaining about it not holding temps for a while now. I'm thinking I need to buy a $4000 new oven since it is so old. But I called Travis County Appliance Repair on Thursday afternoon. They set up a Saturday 10am appointment. (What?!? Who does less than 48 hour appointments these days???) the guy shows up on time, is neat and tidy, and fixed the machine for the exact amount of the quote to the penny. Would I recommend them? Oh heck yeah! Update: My Bosch Refrigerator started making this awful noise and Michael came back out and fixed it in no time. Two times they’ve been here, two times I’d recommend them without hesitation.

I contacted them on a Sunday and had an appointment scheduled for early Monday morning. Alex was very kind and on time and answered all my questions. He was honest and did not try and sell me anything I didn’t need. It was a good experience overall. I’d use them again.

Great work and price. Alex worked efficiently to make our machine like new again. Will definitely be using TCAP again and recommend them to my clients!

We had to replace 2 doors in our Samsung quad door fridge - Alex did an incredible job - fast, clean, polite. Very professional and very caring. We had similar quotes from other companies but the great reviews gave us peace of mind, and I am so glad we chose Travis Country Appliance Repair!

Fast, easy booking and a great service experience. Alex let us know when he was on his way, jumped right in to the repair, and explained each detail of what he was doing and what repair(s) were needed. I would absolutely recommend TCAR to anyone looking for top notch appliance repair.

Didnt give me my foot massage I requested

No more worrying about a broken fridge — they had me covered with quick, professional service.

If your freezer is giving you trouble, these experts have got you covered. Say goodbye to food spoilage with their efficient repair service.

Keeping my restaurant’s fridge running smoothly is a must, and they always deliver fast and reliable service. Couldn’t be happier with the results.

Their prompt service and attention to detail saved my business from losing valuable inventory. I highly recommend their refrigerator repair services.

Good service to troubleshoot high water pressure on refrigerator line but $235 for an hour of troubleshooting seems excessive to me. I would recommend trying other options.

This repair service really went above and beyond to fix our fridge quickly and efficiently. Great communication and top-notch workmanship.