Home Services reviews in Austin, Texas

We booked two cleanings from this company - one to clean our empty home before we moved in and one to clean our empty apartment after we moved out. Both experiences were not great, despite multiple phone calls and an email with the main office.

First of all, appointment times were changed without checking in with us first, and then they were hours late both times anyway. Whenever we would call the office, they were rude and had zero interest in customer service.

Upon inspection of both homes, it was a subpar job even with the add on services we paid extra for. Countertops were never cleaned, oven was poorly cleaned and streaks/grim were still left, cabinets were either not done or barely even wiped down, etc. We had to go back in ourselves to do a more thorough cleaning of both spaces which is frustrating given we booked a cleaning service to save us time.

To put it plainly, I would not recommend this cleaning service.

Hired them to do a move out clean and tile cleaning. Neither service was completed but they still charged me for both services. I have asked for a refund multiple times. Their agreement says to contact the within 24 hours of service if there are issues. I did that and even sent pictures. I've attached some of those pictures. I asked them about the services and they claimed they were done but since I was dissatisfied they would do a partial refund on the maid clean. No refund on the tile cleaning that was not even done. I had to hire someone else to do both jobs. DO NOT RECOMMEND USING THEM.

They did another house for in San Marcos that mostly cleaned but again they missed multiple items.

They had two underage kids cleaning with their mother. I pretty sure one was 14 and the other much younger…. Charged me $500 for leaving trash bags at the front door, crumbs on the floor, and I had to mop, vacuum, and repaint the floor white because they barely cleaned them. The event we had was 100 person disco party and before I left I made sure to tidy up as much as possible. I arrived on site to welcome in the mother with her two kids and was going to give them a chance before judging their age. When I came back and trusted that they cleaned I was shocked to find what I found. I sent photos of the evidence and tried working out a deal with the manager. The manager took forever to reply and they wouldn’t take the photos that I sent as enough evidence that there wasn’t enough cleaning. But I had to go back in and vacuum, repaint, and re-mop the entire place because of the poor quality that their employees gave. On top of that the fact that they had two under age kids working with them which is illegal. I asked for three professional cleaning people and got a mother with her two kids. I understand people need to make a living but when I’m spending $500 on a cleaning service I expect $500 worth of cleaning. Worst cleaning service ever for the price, quality, employment, and management.

Angelica did a great job cleaning my home!
She didn’t miss a thing. It was so nice to come home to a clean house!

We recently had some renovations done and needed a thorough post-construction cleaning. Gloria and Selena went above and beyond, tackling dust and debris like pros. We booked online within 30 seconds, and the experience was seamless. Highly recommend!

Karen did a fantastic job on my recurring monthly cleaning. Highly recommend them for how responsive they are, easy to work with and good quality service overall.

This was our first time using Texas Cleaning Services, and we were not disappointed! Scheduling was quick and easy. Our cleaner, Julie, was an absolute gem! She texted when she was heading our way (with an ETA). She made sure to notate any focus areas we wanted her to work on. She was fast, and VERY thorough with her clean. The place looked superb once she finished! We will definitely be using this company for all our cleaning needs! Highly recommend!

I've always had a great experience with the results of my service from these guys. I really like the repeat service from the same employee. She knows what we like and takes great care with our stuff. I highly recommend.

Flor is very thorough and efficient as well. She's been doing our home for several months now she does a great job.

After a long winter, our home needed a deep cleaning. We booked Isabel and Laura from Texas Cleaning Services. They arrived right on time and did a phenomenal job, especially with our grimy windows. It's great knowing they're bonded and insured. A total win!

the team member you all provide does exceptional work! she is a pleasure to have and takes great detail in her work. I appreciate your service to keep my home spic and span clean

Luz was my cleaner and she did such a good job with cleaning my home. She cleaned the bathroom and kitchen so well. The house was flawless. I am on recurring plan and looking forward for next cleaning service.

This was my first time using Texas Cleaners and they exceeded my expectations. Esperanza did an amazing job - even took the diapers out of the Diaper Genie! My appliances looked brand new. Very pleased with the service.

Kaylien and Dulce were so kind and worked tremendously hard to make sure my home was spotless for the open house. I truly appreciate all they did! I would welcome them back again if I still lived in the area.

Sandra and Jorge did amazing!! Our house is spotless!! We can’t wait for them to come back!

I called Texas Cleaning Services and they were pleasant and very professional. I was scheduled within a day. The price I was quoted was reasonable. I was given a 2 hour window from 12 to 2 but pleasantly surprised when I got a text message that they would be here by 11. Ryder arrived and was friendly and very professional. I will definitely be using them again.

Julie did a great job cleaning my house and getting it ready for my housewarming! Would definitely recommend!

I was in need of having my lease homes disgustingly filthy carpet clean in a rush as we had new Funiture being delivered the next day and Texas Cleaning service was able to accommodate my timeline without question and at no additional cost.

Cleaning technician Charles show up promptly and did an amazingly great job. He was very polite and respectful of our belonging and the property.

I highly recommend you give them a try for your carpet cleaning needs and I definitely intend to be a repeat customer.

I’ve included some after cleaning photos and you can see the results for your self.

I was very pleased with the cleaning service provided. They were nice and made sure to ask how the cleaning was and if there was any additional needs. Smells very fresh too!

I hired Texas Cleaning Services for a post-move-out cleaning, and they were professional from start to finish. Scheduling was easy, and the team was prompt and courteous. Emma and Angelica arrived on time, worked hard for five hours, and did an outstanding job. I highly recommend this company and would definitely use them again.

Fast and and effective carpet cleaning from Jorge and team. Liked Jorge's positive attitude and dedication. Will call them again. Thank you.