Home Services reviews in Austin, Texas

We had our first deep clean with Swept Cleaning. Booking was a breeze through their website. Easy to book & I got an instant quote via their website my team A- Olivia MA ATX was excellent. Our place was very thoroughly cleaned and she was a very pleasant person. I will be booking regular weekly cleaning with Swept Cleaning.

I hired Swept to provide monthly cleanings and agreed to an up-charge (more than double) for the initial clean. The morning of the job, one person showed up and estimated 2.5 hours to clean my 1400 sq ft house including the items listed on a deep clean plus all windows (inside only). Seemed ambitious for one person but I decided to wait and see.

Two hours in, I overhear the cleaner on her phone arguing about pay. She left soon thereafter but the job was half done. When I called the agency, they said she quit on the spot. They had no one available to finish the job and asked if I'd like to reschedule for a date 4 weeks out...first available.

They sent a text after we hung up to ask for photos of the areas left untouched...I shared at least a dozen. I also requested a call from the owner and never received a reply...no communication at all.

As a small business owner, I hate to leave a negative review, but I solely based my decision off the stellar comments received here. I decided to bump them from 1 to 2 stars based on their quick to offer to refund my money...which posted within an hour.

I suspect it's growing pains, but that does not excuse their lack of communication. I also question their decision to send one person out for a deep clean with a brand new client.

Swept is a fantastic service. When I used them I had plenty of times to choose from. Once I booked it I had several reminders and options to reschedule if needed. When they came the team was very professional and they did an outstanding job. I felt comfortable leaving the apartment and letting them work. They even let them selves out and locked up. I trust Swept and will absolutely use them again and recommend them to anyone!

Swept canceled an Airbnb cleaning at the last second and also charged my CC 150.47 for the non-cleaning. Interesting biz model.

Update Aug 18th. They ended up offering a free cleaning for the missed date, but cleaning was 5/10 or C- at best. I had to point out to cleaner to wipe the windows and fans. He missed a big block of hair clippings on the toilet seat which airbnb guest would cancel if they saw it. The floors arround the desk and under the bed was not wiped. Lots of hair and dust left. It seems like the cleaner only arranged and wipe some surface level stuff and did not clean deeply. Dishes were left in sink and uncleaned.

I had to spend another hour redoing the cleaning with another cleaner to get it up to condition that I would consider clean enough for guests. I think it might be lack of training from the company or a cleaning checklist, but I am geniunely surprised at the quality of cleaning deemed finished. With that said, the cleaner told me he only had started 3 weeks ago so maybe he just needed more training. I would not reuse this companys service again if this is the standard of cleaning that is deemed to be acceptable for airbnb turnovers. Guests will surely not be satisfied and request a refund if I did not inspect and redo the cleaning myself. I hope the company gets better after this feedback since cleaning is super important with guest turnovers.

Great service, through and very good job I will be using again!

Cleaning pair did an excellent and thorough job.

Karen did an awesome job at our house! She was on time and detailed.

Elizabeth is the best! Does a great job always!

Great service. Great job. Nice cleaner on top of things. Very thorough.

A harmonious blend of traditional cleaning wisdom and modern techniques, their approach ensures homes are left sparkling and fresh, without the overpowering scent of harsh chemicals.

They make our office shine! The team is professional, friendly, and always goes above and beyond. Their commitment to quality is evident in their work.

The cleaning crew is always friendly and very consistent with their attention to detail

Awesome, they were very thorough, even cleaning out oven, I highly recommend

Karen did a very thorough job. She is honest, trained and works like a pro! Recommend her

As a landlord, ensuring my property is in perfect shape is essential. The 'make-ready' services by Texas Cleaning Services are a boon, preparing properties for new tenants with meticulous cleaning and attention to detail.

The quality of the cleaning is one of the best I’ve ever seen. I definitely think it was worth the money. I had a late in the day time slot so the cleaner was a little late to the appointment, but they were flexible and gave me options so I didn’t have to wait around for a long time.

Amazing service! She cleans very well and throughly! The house looks impeccable when she comes! Recommend it!

Our office was in dire need of some TLC. Natalia and Leticia came through with their commercial cleaning service, transforming our workspace into a more inviting environment. Their professionalism is top-notch, and the online booking process was seamless!

Alicia was Amazing! My apartment is glistening clean now and I'm so happy!

Arrived an hour and a half late, which would have been understandable if she still stayed to clean for the two hours I've paid for - but she left after 45 minutes.

I made the mistake of running an errand while she was here, so I didn't get to see what she did and didn't do. I came back just as she was leaving.

It looks like she did not clean the floors (photo is what I swept up after she left). I also noted when I scheduled this that I wanted an emphasis on the bathroom, particularly because a rusty bolt in my toilet is leaving stains I can't seem to wipe off with my basic cleaning supplies, yet the toilet was left completely untouched in the cleaning process.

Basically I paid 170 dollars for 45 minutes of cleaning that I could have done myself. Save your money!

Mariana did a fabulous job for our move out cleaning. The apartment was cleaner than when we moved in!