Home Services reviews in Austin, Texas

I was very impressed with the deep cleaning service provided by this company. The team completed the work in 2.5 hours, and while the pace was efficient, the results reflected a high level of diligence and attention to detail. The crew was professional, courteous, and thorough in every aspect of the job. Communication throughout the process was clear and timely, and the pricing was both fair and reasonable. I highly recommend their services and will not hesitate to use them again.

For the love of everything that you cherish, DO NOT USE THESE PEOPLE. They were scheduled for 9-11 AM arrival, at 10:45 when I asked an ETA they were asking to confirm that the cleaners made it to my house and they had not. Waited another 15 minutes for them to determine that they went to a different house and they would be on their way in 20-30 minutes from 11 AM. I requested a discount since this is unprofessional behavior and they were not on time. 30+ minutes pass and still no cleaners, so I called to cancel. I was assured the cleaning was cancelled however at 12 I had people knocking on my door assuming they were still going to clean. I told them it was cancelled and they barely spoke any English. Come to find out hours later I get an email that I’ve been charged a cancellation fee of $50. I called again requesting ALL charges be removed and refunded as I did not receive ANY service. If I hadn’t have checked my email they would have profited $50 off of me still. Do not recommend this terrible company - save yourself and don’t use them.

They are amazing. We had to reschedule multiple times and he was able to accommodate every single time. After the cleaner came and serviced our home I was so impressed once I got home, how it looked!!!! The restroom was spotless, not nothing left or stain left behind . The kitchen was the cleanest it ever been. And the cute thing they did with the toilet paper just made me smile. they are awesome! Will definitely use them again. And recommend

My cleaner, Angela, did a fantastic job with my move-out clean! I was so impressed especially for the cost. Overall, Swept Up was very responsive and worked around some unexpected challenges that presented themselves on the day of the clean. I will definitely go with them again!

Swept up did a phenomenal job with my rush request. I reached out Monday and needed my place move out cleaned the next day. They were very responsive in getting details for my service and even reached out after the fact and provided updates. In addition, the cleaner who came, Amara K. did an amazing job. In truth, she did a better job than the landlord did before we moved in. One thing I appreciated was that she set aside anything that seemed remotely of value right at the door step. I would recommend their services to anyone and will more than likely use them again.

Swept Up is THE best. We got a deep clean and everything was perfect. Never had cleaners leave my house so clean and organized. I love that they are run by a local family and the communication was easy breezy. Can’t wait for the next cleaning.

I had my floors replaced throughout my house and came home to a major dust storm inside my house. I could barely breathe it was so thick in the air. I called and spoke with Esmari and she sent Carlos the very next day! He and is crew were very quick and efficient and knew exactly how to tackle the job! Thank you for the excellent customer service Esmari provided, I felt like she was a friend I had not yet met. And especially the quick booking especially at the holiday peak!

Swept Up Cleaning Company has been incredible to work with. Their team is consistent, thorough, and extremely detail-oriented. They show up on time, communicate clearly, and always go the extra mile to make our home feel spotless. We’ve used several cleaning companies in the past, and Swept Up has been hands-down the most reliable. Highly recommend them to anyone looking for quality and professionalism.

Same day cleaning, super quick and stress free experience. Great pricing and overall easy experience, regardless of how messy the area was. My cleaner Anissa is the best, left the apartment looking brand new. Will be using this service again

ABSOLUTELY AMAZING!!! Carlos did such a great job! Got the move out service with steam clean for the carpets. The house looked better than when I moved in. Everyone was very communicative and kind! If even slightly interested, I highly recommend calling and asking for a quote! The moment I called, they had me sold that this was the company I was gonna with!

We had our house deep cleaned and Amara did an amazing, thorough job. She was on time and professional and made our house feel new. We’re so happy with Swept Up. It’s so easy to see upcoming appointments, make payments and to communicate with them. This is our second time working with them and we’re so impressed.

Our cleaner Stacy was amazing!! We were gifted a cleaning from the in-laws with the arrival of our baby. Not really having the time/capacity to do a deep clean at the end of my pregnancy, it was such a beautiful moment to come home with our new baby and our house immaculate!

I was a little bit nervous about hiring a company I didn’t know much about. I read the reviews and heard how great this company was. I called just yesterday and spoke to the most nicest customer service rep that you will ever come in contact with. She kept in touch with me by phone, text and email and made me feel very comfortable about booking. I know I’m gonna misspell her name. Asmarie. They got me booked today and let me tell you Stacey the lady that came out to clean, she left my home immaculate. It is so clean. She put everything back in place. She was so friendly, trustworthy and kind to come in contact with. This will be my new cleaning company and I do want Stacey from now on!

Hands down the best house cleaning team we’ve ever used. They were punctual, hardworking, and left every room sparkling. You can tell they truly care about the quality of their work. We are beyond happy and will definitely be repeat customers!

Swept Up Cleaning has been wonderful to work with. Their professionalism shows from the moment they arrive — they’re prompt, friendly, and incredibly respectful of my home. Every cleaning has been thorough and detail-oriented, and it’s clear they take pride in their work. I also love knowing I’m supporting a family-owned business that genuinely cares about its customers. I highly recommend Swept Up Cleaning to anyone looking for a reliable, top-quality cleaning service!

Carlos and his crew arrived right on time and did an excellent job of deep cleaning my 4000sqft home. We walked thru when they arrived and talked about particular areas for special attention. No more dust on my woodwork, ceiling fans and lights. My microwave has never been this clean. And my shower glass is clear again! Communication was excellent from the cleaning team and admin at Swept Up. Scheduling was super easy, prices are fair. Checklists from their website make it easy to see what's included with the price. I added cleaning the inside of my oven while they were still here, no problem. Couldn't be happier with my sparkly clean home and will sign up for recurring maintenance cleaning!

I’ve never used a cleaning company before and WOW I never realized how filthy my old apartment was until I saw the before & after photos especially in the kitchen area and bathroom/shower. So thankful for the help especially since I didn’t want to go through the hassle & annoyance of cleaning my old apartment as I was moving into a new one. Carlos did an excellent job on the move-out cleaning and overall the company was very communicative! Also super easy to book online and all services are clear. Would definitely use Swept Up Cleaning again!

First off, I don’t think I have ever written a review for a company. Secondly, this is by far the worst professional cleaning I have ever experienced. They spent three hours at my home and somehow did not even touch my shower or bathroom floors. When I contacted the company they responded with their own pictures telling me that what I’m seeing was up to their standard of service. They said any residue that was left in the shower simply couldn’t be removed! I had the shower door spotless in 5 minutes with a rag and windex. I can guarantee they did not even attempt to touch my shower. Then let’s look at the bed, they sent me back that picture and said it was up to their standard. Does that look like the bed-making of a $250 professional cleaning service? After going back and forth with them for two days, they finally offered me a $25 refund without ever offering to come out and fix their subpar work. I ended up just doing it myself. Do not ever use this company.

UPDATE: After leaving this review, the owner, John, reached out to me personally. He was very understanding and admitted the initial job and response was handled poorly. He immediately arranged for his team to come back and completely redo my bathroom. The second time through, they did a fantastic job, meeting the high standards I expected. I truly appreciate John's initiative in calling and his commitment to rectifying the situation to my complete satisfaction.

They did a wonderful job for our move-out clean and were extremely communicative to me on the day! They approved extra needed time with me and they were able to do a great job with our top areas of concern (the fridge!). Thank you so much!

I have been struggling to get my stove clean. I have used the store products, homemade remedies. I could not believe what these two did to make y stove look so amazing! Thank you, Ana and Thelma

This service does a consistently wonderful job! They are professional, easy to work with and do a very thorough job. I was particularly impressed with Team 12 tackling some of the Summer clutter that had accumulated:) It felt so great to walk into the place after they had cleaned. Thank you so much!