Home Services reviews in Austin, Texas

My wife and I have been using the service for the last few years. They have been incredibly responsive for rescheduling. It has never been an issue for us. The cleaners always leave our house so nice and respectable. 10/10 would recommend.

Good price, and great service! They gave me a quote right away. I contacted them on Friday, and were able to do my move-out cleaning on Monday. They were prompt and did a great job, my place looks cleaner than it ever has. My husband said e should have scheduled them for a move-in cleaning at our new place too.

While they do a great job cleaning, they have shown up late MULTIPLE times. It is pretty frustrating and for that reason I am canceling my service. This last time she was an hour late and blamed it on “traffic”… at 10 am on a Tuesday. Spoiler alert, there was no traffic.

First time leveraging their service and they did an excellent job, very happy with the clean. More thorough than the previous company we used in Austin

Over the last 6 years I've tried several house cleaning services and while the cleaning itself was usually comparable, Austin's Maid Service stands out from the rest due to the level of professionalism and the great value. Their rates are competitive in the market, and they've ALWAYS shown up on time or early for my 1x a month cleaning.
They've been really easy to work with when I've needed to add extra days or move appointments around. One little thing they do that I LOVE is that they send me a reoccurring calendar invite, so schedule is clear on both sides and a reminder comes out the week of the service. Simple things like this mean a lot to me, I've struggled in the past communicating with cleaners who forgot, or were late, etc. With Austin's Maid Service I feel reassured that my cleaners will arrive on time and will do a fabulous job. Thank you Ginger and team, y'all are the best!

The cleaners arrived on-time, worked quickly, got our house nice and clean. We've initiated a regular clean with them. Price was very affordable. Very happy!

The cleaning was great and extremely thorough. I’m taking off two stars because one of the people who came to clean seemed very sick. She was coughing and sniffling the entire four hours and it’s extremely frustrating to have to deal with. I would assume that if an employee wasn’t feeling well then she would stay at home, instead of putting everyone in the house at risk of catching whatever she has. It was extremely frustrating especially because her job includes touching basically everything in the house. I would hope another household wouldn’t have to experience this.

My house is SO clean! They do a better job than when I cleaned. They also don't charge as much as other services. The glass shower has 0 soap scum. They clean the normal things but als cleaned the microwave, overhead lights, window ledges. I absolutely love the service we get!

Getting a quote and booking online was so easy. Wendy was assigned to me and was great. She was ontime and did an awesome job cleaning so I could comfortable move in to a clean home. I'd definitely recommend Austin Maid Service.

Received a move-out cleaning twice when moving apartments and Maria did a phenomenal job both times! The service is wonderful. I would highly recommend Austin's Maid Service for anyone looking for a great, deep clean of their homes for a reasonable price.

I had some cleaning done today - I got the package with all the bells and whistles (refrigerator, windows, etc..).

I'm already a clean person, this was something to really get rid of most of the dust and such that builds up over time.

As you can see from the images taken as soon as I got back:

1. There was a lot of dust and dirt left over
2. Windows weren't cleaned
3. Glass in shower was still dirty

And then unpictured is that they didn't clean the fridge, either... I don't think it's unreasonable to expect that after you get home from a cleaning that you don't see stuff like this everywhere... very upsetting.

Always dependable. Have used for them for many years. This time the office texted me to see if they could tell the lady cleaners if I needed anything as the two new
Ladies spoke Mainly Spanish. This was helpful as that I could be sure that the one cleaner understood what I previously told her. Floors and bathrooms Cleaned well. The ladies appear to have done an excellent job from what I can tell as I stay busy during the days. I recommend Austin’s Maids.

I use them all the time and they consistently do a good job for me.

I had a great experience with the team. Ginger was ready to help me on a short notice, she is very professional and the team honored the appointment time. The service is very affordable and the items covered is just what I needed for my move out cleaning. I am very satisfied with the price and quality of the service. Thanks.

Booking a move-out cleaning was very easy through their website, and the reminders were very helpful. Wendy did a wonderful job making the apartment pristine for move-out. I'm very glad I went through Austin's Maid Service.

I have been using Austin maid service for over a year now and I am very satisfied with their work. They are always on time, reliable, and thorough. They clean every corner of my house and leave it sparkling. They are also very friendly and respectful of my belongings. I highly recommend them to anyone looking for a professional and affordable cleaning service in Austin.

Wow! Booked a one time cleaning on a Wednesday night for a Thursday morning. Total last minute as I had girls coming home from college and family arriving Friday for Thanksgiving. Break. They did an amazing job! Highly recommend.

I've booked the most expensive cleaning + added a generous tip, hoping for a great service. As a result, no cleaning was completed at all and a manager Sydnie refused to refund my money.
That is on top of one company employee assuring me that I will get an amazing service, and another employee accusing me of lying, and yelling at me over the phone.
So, I was charged ~$400 for humiliation over the phone and no cleaning.

Seemed to do a great job from what I could tell. The oven had years of grime but it looked great afterward. Was a fair price compared to others I researched as well!

Only complaint would be that there was a stain from plant water that leaked on the wall that I was hoping they'd attempt to get out but it doesn't look like they tried.

I've used them for years for move out cleanings, and every time they do a phenomenal job. My place is always spotless and smells great. They are quick, affordable, and charge a flat rate rather than by the hour. Can't recommend them enough!

Heavily over-priced for moveout cleaning that took 2 hours. I get why the price is so high but expect EACH ITEM on the invoice to be done and this is not what happened.