House Cleaning reviews in Austin, Texas
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Karen and her team did a wonderful job of cleaning our house.
The whole team at Mystik cleaning were great. There was a mix up of times (on my behalf) and they made sure to fit us in - so our house could be ready for my daughters birthday party. They were great and the house looks spectacular! -
We’ve been a customer since early this year, and Mystik Cleaning Services has consistently done an excellent job across multiple properties. Communication is easy, and their crew is always responsive and professional. We’ve never had any issues with any of the cleanings they’ve completed for us. We remain a satisfied client and will continue using their services because of their outstanding work and reliable communication.
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I reached out to a handful of cleaning companies and Swept Up was the only one to call back. We needed to get my dad’s house cleaned as he was being released from the hospital and they were out the very next day. They did a great job and I would recommend them to anyone wanting a thorough deep clean. Thanks again!
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We had a great experience with our first Swept Up cleaning! They were very communicative with the scheduling and follow up. The original cleaner had an emergency come up, but they were able to send another cleaner to come out that same day. They did a wonderful job, our home looks immaculate! I plan to schedule recurring cleanings with Swept Up.
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Judy’s crew did a great job! They got here on time and went straight to work - very efficient and I’m happy with my clean, fresh home.
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I used Swept up Cleaning Co for a move out cleaning and they didn't disappoint. The attention to detail was superb and everything was left super clean. I definitely recommend.
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Wonderful service! The cleaning crew were super professional and efficient, our home is as clean as it’s ever been, highly recommended for anyone needing services.
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Swept Up Cleaning Co. was easy to work with. I love the online dashboard, and Stacey did a fantastic job. She was thorough, efficient, kind and professional.
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When suddenly we had to move our family reunion to our house, Swept Up Cleaning Co. came to our rescue! I was able to book easily and quickly, and the pricing was very reasonable. Dahlia showed up on time, with supplies, and even used some of my own specific cleaners per my request. She was wonderful. I highly recommend using them over a "big box" national chain.
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Excellent Service from start to finish. Very easy to book-only a few questions and their pricing was detailed on their website. Everyone else asked for so much information just to get a quote. Also fantastic that they work on the weekend which is when we needed them. The actual service was detailed and she left the place sparkling clean. They are my only choice for Housekeeping services now!
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Amara was our cleaning provider. We're happy with the service. Professional and on time. Left our home freshened up and clean.
I greatly recommend their service. -
A friend recommended Swept Up Cleaning Co. when she sold her home and I’m so grateful she did.
After 5 years of living in our home and having pets, we reaaaally needed some help for our move out clean. I don’t know what kind of magic they know, but they took our extremely old, hot mess of an oven and made it look completely new - in addition to everything else they did. They took their time and were extremely thorough.
My only regret was not knowing about them earlier for regular cleanings while we lived in Austin.
Esmeralda and her team did such a wonderful job - I would highly recommend them!
Editing to also share: we had to reschedule on them twice because moving was taking longer than expected. They were so kind and understanding as well as having AMAZING communication. Lots of emails and check ins to make sure you are prepared, know what to expect, and don’t forget you have a service coming up - which I greatly needed and appreciated! -
I hired Swept Away Cleaning Co for a Post Construction Clean. Over the phone, I shared extensively how much dust and residue we had and how we needed it thoroughly AND professionally removed. That we needed an Extremely Detailed Clean. The lady on the phone assured me that this was a common service for Swept Away and that they could get our home in livable condition. $1600 later and I am having to call Another Cleaning Service because they left dust and residue EVERYWHERE. (Bear in mind I was initially quoted $500 over the phone. The owner called me 15 minutes into the service to tell me the service was actually going to cost 3 times more. HUGE red flag. I wish I cancelled). For the price, I was expecting the residue to be removed from the floors, for the grout to be clean and for home be fresh and new.
They Did Not Deliver on Any of This. The cleaning crew walked in with a small dust devil-sized vacuum, micro fiber cloths and Dawn Dish Soap. I wish I were exaggerating or kidding. I should have sent them home then and there. I TRULY regret wasting my money on their “service”.
My advice for the Owner of Swept Away Cleaning: Do Not Take Money for a Post Construction Cleaning if you are unable or unwilling to use the necessary heavy duty cleaning equipment needed to perform the service properly! It is unethical to take advantage of homeowners who just want to pay for such a service. In fact most of your critical feedback on Google is related to FAILING to adequately clean Post Construction Homes. Either significantly improve the service or cease offering it.
To add insult to injury, the cleaning crew was unprofessional, they frequently stopped work to take sodas/ beer from our fridge (we offered bottled water but not our personal drinks) and to take personal phone calls (I was working in the other room but the call was so long and loud I couldn’t even hear my work meeting with headphones).
While I appreciate that they came back because I sent the admin pictures of the dirty floors, bathrooms, etc. They came back with just One Extra Mop. So the difference was pretty much negligible since no matter how you scrub you will Not Get construction dust out effectively with their equipment!
Maybe they are decent at cleaning already spotless homes but they Did Not Do Our Post Construction Cleaning Adequately. I feel that the service was misrepresented to me and they charged a premium for it.
I have attached photos of the poor work and of the service description they provided (they did not meet their own cleaning standards). Please avoid if you don’t want to be fleeced for more money or actually need heavy-duty cleaning. -
I have several rentals in Austin and Swept Up Cleaning Co. has been fantastic. They are professional, consistent, and just super easy to work with. I had one longer-term renter who left the place disgusting and because I’m out of state a lot I really had to lean on them to communicate and take photos, etc. which they did. (Shout out to Edgar!) A great local company.
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Absolutely the best cleaning team. So polite and thorough. I would recommend them to anyone, 15/10 efficiency, professionalism, and service. Thank you so much!
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The team did a fabulous job with our move out clean. The service was easy to book, they communicated day of activities clearly, and the end result was sparkly clean!!
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Angela did a fantastic job. She definitely had her work cut out for her in the unit #120. Amazing, I would definitely recommend your service and hers
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We’ve been using Swept Up Cleaning Co. on a bi-weekly basis, and we couldn’t be happier. The team is incredibly thorough. Every time they visit, our home looks spotless and feels truly refreshed. In addition to the high quality clean, their crew is always friendly and professional. For the level of service we’re getting, the price is very fair. It’s great to find a company that delivers both quality and value. Highly recommend!
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Angela from SweptUp did a great job, and was able to clean my home on less than 24hr notice. I appreciate that she doesn’t use any harsh chemicals (unless necessary). Thank you!
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I requested a move-out cleaning for my apartment, and the team arrived early within the 2-hour arrival window. The team was VERY friendly and professional, with the results to match! I will definitely consider Swept Up for any future cleanings, and maybe even a regular occurring maid service.
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This company is great, and I will definitely be booking again. They took 1.5 hours to clean my 1 bed 1 bath apartment, including doing my dishes, putting up my laundry, and stacking all my stuff, like moving boxes and my stuffed animals, neatly. They listened to all my instructions, and the cleaning was spotless! 10/10 experience, I highly recommend! The 2 ladies were kind and efficient.